Hi Maureen, 

Thank you, I'm glad you enjoyed it. Blog posts have been very thin on
the ground for a few months and may remain so for a while but this was
an idea I really wanted to write up and I'll try to follow it up before
too long with a digest of survey responses and blog comments.

The wifi question I can't respond to with any real depth of knowledge,
but I do agree that if it enables what might be a fair sized slice of
real-world visitors to gain quick, free and reliable mobile access to
your web-based resources, it could be a liberating thing for both
parties. The perennial debate over whether to tailor something to work
beautifully on one platform or to get it to work adequately on lots will
need to be had on a case by case basis, but for reasons of cost
(hardware and software) and access I imagine that we'll see ever more
decisions made in favour of building cross-platform web enabled apps
that suit access by wireless mobile devices, as you suggest, as well as
by at-their-desk computer users, instead of beautiful but constrained
device- and context-specific gallery tours etc. These will always have
their place too, though (see Koven Smith's review of the Cooper-Hewitt
National Design Museum iPod tour for a great discussion of this
http://kovenjsmith.com/archives/311).

And then if we are taking people onto the web whilst their strolling our
galleries, there are still more use-cases for universal
registration/login, and for a means to pool what you've done in one
museum with what you did in another (which might be the motivation to do
what you wouldn't bother doing if it was limited to one institution). So
I rather like the wifi-to-fewer-silos rationale!

On another topic, I don't know why I've not looked into Open Museum
before but it's a really interesting project. Very cool.

Still welcoming further responses to the survey (http://bit.ly/aGDcn7). 

All the best,

Jeremy



Jeremy Ottevanger
Web Developer, Museum Systems Team
Museum of London
46 Eagle Wharf Road
London. N1 7ED
Tel: 020 7410 2207
Fax: 020 7600 1058
Email: jottevanger at museumoflondon.org.uk
www.museumoflondon.org.uk

Spectacular new ?20 million Galleries of Modern London opening at Museum of 
London on 28 May 2010.

Find out more at www.museumoflondon.org.uk 

Before printing, please think about the environment



-----Original Message-----
From: mcn-l-bounces at mcn.edu [mailto:[email protected]] On Behalf Of
Maureen Doyle
Sent: 09 February 2010 20:21
To: mcn-l at mcn.edu
Subject: [MCN-L] On museum visitor login

Jeremy,

Thanks for the invitation to Doofercall.  Enjoyed it very much, so added
it
to my RSS feed.

Personally & professionally, I hope that more museums will go the route
of
some university museums I am working with  by offering free wifi to
their
visitors.  Besides being a nice perk (available in most cafes) and an
essential learning tool (imagine a library without it!), wifi means
museums
can offer web-based services (such as visitor mobile tours) to enhance
the
visitor experience.   Wifi means you can connect your online services to
the
in-gallery experience, integrating the range of real and alternatively
real
museum offerings and treating the visitor like a guest not intruder.

I think it's a question of figuring out how to make wifi available not
if.

Maureen

-- 
Maureen Doyle
Heritance, Executive Director
Open Museum, Team Member
maureen at openmuseum.org
www.openmuseum.org

Connect with people, objects and museums at www.openmuseum.org
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