Ask the Expert with Dr. John Falk is Wednesday, Dec. 2 at 9 am PST. This online class will present a Q & A with Dr. Falk about his new book: Identity and the Museum Visitor Experience.
I'll be asking him a series of questions that will cover an overview of the theory that is the foundation for his new Visitor Experience Model, the five "identities" that motivate visitors to come to museums, how this affects marketing and audience development, and how it affects programs, exhibits, and other services. Attendees can send in questions in advance and chat live with Dr. Falk throughout the one- hour class. Register for the $35 class at http://bit.ly/fwYpb. If you would like a group license to view the class with multiple staff members, please contact me directly. The virtual classroom is limited to 50 seats, to make it a personal experience, so don't delay. Registration closes at 5 pm on Tuesday, December 1st. Stephanie Weaver Visitor experience consultant experienceology?: Because happy visitors return. San Diego, CA
