>Many other businesses do not accept files larger than 10. Any experience
>or policies to share about this issue?

We limit email attachments to 10mb. If someone has something larger, 
we'll put it on an ftp site or our website and encourage the end user 
to download from there.

We had the excellent opportunity to transition our users to this 
policy about 4 years ago when an internal user had created a 120mb 
powerpoint of images from a staff party and sent it to all the 
internal staff. The email system in place at that time creating a 
copy for each user, tried to deliver to everyone, and then thoroughly 
hosed the disk space and processor utilization. It took about three 
days to recover from the incident but gave me the cover to upgrade 
the mail system and give our users a direct reason to understand the 
'why' behind the policy.

-bw.
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Bruce Wyman, Director of Technology
Denver Art Museum  /  100 W 14th Ave. Pkwy, Denver, CO 80204
office: 720.913.0159  /  fax: 720.913.0002
<bwyman at denverartmuseum.org>

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