Just yesterday, we finished implementing Altru from Blackbaud (for us a
5-month implementation), migrating from a hosted Raiser's Edge
environment. Altru is a SaaS tool for managing your entire organization,
not just donor management. The Altru core is the Constituent database,
around which you manage your donations, giving, memberships and
communications ("thank yous" aka "Acknowledgements"), programs, events,
volunteers, merchandise, revenue reporting, etc. It also provides a
General Admissions POS for ticket sales.We arrived at Altru because our new strategic plan emphasizes knowing, growing, and expanding our audiences, as well as being more efficient. I think any good donor management tool should help you do those things. The SaaS solution just made sense, because we were able to shut down several servers, as Altru replaced multiple software packages, and will soon replace CounterPoint for us, yet another server. Altru isn't "lightweight," however, because it does so much. But, the interface is simple to use, and works in all browsers and on mobile devices. I highly recommend Altru, because of how our entire museum is able to see and use the same set of constituent data and giving/membership history. Using the same tool across the board emphasizes standard operating practices and allows us to cross-train staff for different roles. For more info on Alru: https://www.blackbaud.com/ticketing/altru-ticketing-software.aspx Adam Carrier Web Manager The Mariners' Museum 100 Museum Drive Newport News, Virginia 23606 Phone (757) 952-0431 Fax (757) 591-7319 acarrier at MarinersMuseum.org www.MarinersMuseum.org America's National Maritime Museum -----Original Message----- From: mcn-l-bounces at mcn.edu [mailto:[email protected]] On Behalf Of Lucy Hoffman Sent: Thursday, May 31, 2012 7:35 PM To: mcn-l at mcn.edu Subject: [MCN-L] Online donation tool - Software as a service - can anyone recommend one? Hi all, Can anyone recommend a software as a service (SaaS) online donor management tool? Do you like it? We want to do some fundraising and want a lightweight tool to help us take donations and manage the thank yous etc would also be great if we could manage our Friends subscriptions as well, but that can come later. 1. What services are you using? Would you recommend them? 2. Are there any tricks for new players or gotchas we should look out for? Any other words of wisdom appreciated! Thanks Lucy Lucy Hoffman Software Development Manager, Museum of New Zealand Te Papa Tongarewa P.O. Box 467 Wellington, New Zealand +64 4 381-7065 027 2727 936 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Visit the Te Papa website http://www.tepapa.govt.nz The email message together with the accompanying attachments may be CONFIDENTIAL. If you have received this message in error, please notify mail at tepapa.govt.nz immediately and delete the original message. The views expressed in this message are those of the individual sender, except where the sender specifically states them to be views of Te Papa. Te Papa employs strict virus checking measures and accepts no liability for any loss caused either directly or indirectly by a virus arising from the use of this message or any attached file. +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
