We use Google Docs extensively at the Magnes for collaborating on inventory,
determining deaccessions, and tracking software bugs. That being said, we also
use MS Office for the majority of tasks for the following reasons:
1) formatting
2) sharing (not everyone can use Google Docs if we send them a link)
3) templates (like letterhead, etc)
4) image-embedded documents
5) Powerpoint has many more features than Google Doc's slideshow functionality
6) Not all of our staff are computer-savvy enough or comfortable with using
web-based apps, and we don't have the time or staff to train them otherwise.
We have also considered moving from our MS Exchange server to Google, but we
want more control over our assets, and we don't have the physical
infrastructure to support everyone working online (seriously - I have to do
offside database backups over the weekend when no one's going to be using the
interwebs around here).
~Perian