Dear All, The Hammer Museum is looking for a qualified candidate to fill our IT Coordinator Position. Can you please distribute the following job description to any individual that might be interested in the position. http://hammer.ucla.edu/about/employment.html#it
Thank you for your help, Jerald IT Coordinator (Tier II, Help Desk) The Hammer Museum seeks an IT Coordinator to implement and coordinate the day-to-day aspects of IT activities and initiatives in a midsize, non-profit, visual arts museum consisting of approximately 150 full time and part time employees. Incumbent will provide guidance and service that will enable end-users to perform a wide-range of critical tasks that support the Museum's mission and goals. Additionally, the IT Coordinator will work with the Museum staff in the provision of IT services and will professionally interact and strategize with outside consultants for additional support. The IT Coordinator's main responsibility will be to develop and actively manage a customer-focused Help Desk, working closely with staff to resolve complex technical issues and addressing requests in a professional, thorough, and timely manner. Incumbent will proactively identify and continuously develop, adapt, and promote IT programs that will enable staff to accomplish their work. The IT Coordinator will also provide timely and thorough research of systems specifications and design to management in support of the functional, cost-benefit analyses required to meet the Museum's evolving technological needs. The IT Coordinator will help plan and monitor the IT budget. Additionally, the IT Coordinator will support the outside consultant in managing the deployment, maintenance, support and upgrade of all IT and Telecommunication-related hardware and software. Requirements: Excellent interpersonal skills to interact diplomatically and effectively deal with outside consultants and a diverse Museum staff; Professional demeanor and courteous/helpful manner; Highly organized, efficient, and attentive to detail, with excellent follow-up skills; Ability to prioritize and adjust heavy workload, manage a variety of tasks, and meet various deadlines with changing priorities, frequent interruptions, and conflicting deadlines; Self-starting, resourceful, proactive, and motivated in performing and excelling in responsibilities; 2-5 years related experience in desktop service and support in a fast-paced environment; Minimum one or more of the following Industry Certifications: CompTIA: A+ Certification, Network+ Certification, Microsoft: MCTS, MCITP, MCDST or higher; BA in related field. Museum or non-profit experience a plus; business management experience strongly preferred. Please send resume and cover letter, including "IT Coordinator" in the subject line to: hr at hammer.ucla.edu<mailto:hr at hammer.ucla.edu.>
