To my MCN colleagues I offer this animation: Web Tech Guy and Angry Staff Person. May it soothe your pain.
http://smithsonian20.typepad.com/blog/2009/03/web-t.html Michael Edson Director, Web and New Media Strategy Smithsonian Institution, Office of the CIO edsonm at si.edu <mailto:edsonm at si.edu> | m: 202-445-9746 | o: 202-633-8447
