I'm surprised this hasn't drawn any responses to the list yet, so I'll bite.

For most of our e-commerce needs, we simply use Paypal Payments Standard.
We have also used Google Checkout.  Between the two, I actually prefer
Google Checkout, but it does not have the option to allow people to pay
without creating an account, while Paypal does.  As far as I am concerned,
this is a major drawback.  (I also get the feeling that convincing someone
to use Paypal right now is easier than Google Checkout, but I have no
statistics on that.)  For transactions without an account, however, Paypal
requires the visitor to click through a TON of screens to actually complete
the transaction.  This is obnoxious in its own right, and I am quite certain
we have lost sales due to this (why it needs to be more than 2 screens I
don't know).  We have investigated our options for running online card
transactions through our regular credit card processor, but the monthly fees
on this are prohibitive for the volume of sales we usually do.  If we
consistently did $2,000 in sales through the website, per month, we would
almost certainly use them.

We have experimented with CiviCRM for events, but I'm currently waiting for
at least 2.2 for it to have more of the features we really need.  For simple
event ticketing, CiviCRM (in tandem with a payment processor of your choice)
can be a good choice, but if you need more complexity (multiple
registrations without requiring multiple email addresses, for instance),
it's just not quite there yet.

We will probably transition our online store to Ubercart later this year.
Again, this works with your payment processor, so it isn't perfect, but it
is certainly easy to get running, and is also easy to make changes.
Ubercart has a lot of nice features, especially compared with hand-coding
the store pages with tables and Paypal.

(Ubercart and CiviCRM both work with Drupal, although CiviCRM at least can
be standalone.)

Kaia Landon
Curator of Education
Mesa Historical Museum

On Tue, Jan 6, 2009 at 4:20 AM, Amalyah Keshet [akeshet at imj.org.il] <
akeshet at imj.org.il> wrote:

> Looking for the same information.  Thanks in advance to all.
>
> Amalyah Keshet
> Head of Image Resources & Copyright Management
> The Israel Museum, Jerusalem
>
>
> -----Original Message-----
> From: mcn-l-bounces at mcn.edu [mailto:mcn-l-bounces at mcn.edu] On Behalf Of
> Tanner, Simon
> Sent: Monday, January 05, 2009 5:26 PM
> To: Museum Computer Network Listserv
> Subject: [MCN-L] Favorite e-commerce system
>
> Hi everyone,
>
> I am wondering if people would be willing to share their favoirte
> e-commerce systems and providers?
>
> This could be the shopping cart software, or the electronic funds transfer
> system or a bespoke provider of a turn key solution.
>
> But what is your favorite (and why would be nice)?
>
> Any answers not posted to the list I will provide as a digest.
>
> Many thanks for your help.
>
> Happy New Year!
>
> Simon
> --
> Simon Tanner
> Director,  King's Digital Consultancy Services, King's College London,
> Centre for Computing in the Humanities,
> 26-29 Drury Lane, London WC2B 5RL
> Tel: +44 (0)7887 691716 or Admin: +44 (0)20 7848 2861
> Email: simon.tanner at kcl.ac.uk
> http://www.kdcs.kcl.ac.uk/
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