The New York Botanical Garden
Application Support & Development Specialist
Information Technology Department
DUTIES AND RESPONSIBILITIES:
Provide user, system and process technical support for a range of
custom-built and packaged business applications used by The New York Botanical
Garden. Assist in developing, modifying and implementing monitoring processes,
bug-fixing, quality assurance and system modifications/customizations. Liaison
with NYBG business units, IT staff, system vendors and outside consultants in
supporting, developing and troubleshooting systems. Assist in providing
application and database administration functions.
REQUIREMENTS:
? Bachelor?s degree or equivalent in an information technology or business
technology related field.
? At least 5 years relevant experience in any aspect of user support, system
support, process support or system development, at least 2 years of which is
specific to SQL-driven web-enabled processes.
? Knowledge of business systems operations and support (such as retail,
financial, CRM, e-commerce, etc.) Demonstrated ability to quickly learn and
apply specifics of new business systems.
? Knowledge and experience in the fundamentals of applications and database
administration and support.
? Ability to do basic script and query modifications and development using XML,
PHP, JavaScript, HTML, SQL, and similar environments.
? Highly developed customer service skills and attitude, superior communication
skills, a personable support manner, patience, resourcefulness, reliability,
and a commitment to excellence.
TO VIEW ANNOUNCEMENT OR APPLY:
http://www.nybg.org/footer/employment_listings.php
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