Koven, Are you looking to integrate a DAMS with ecommerce with a disparate system such as Blackbaud? Or just creating these ticketing, membership, shop assets within the DAMS for use online? Like Cristiano previously mentioned, the later should be available from DAMS vendors. It gets tricky when sharing this purchasing data back into a system such as Blackbaud. Some sort of push/pull mechanism and linked table/view would need to be developed.
I'd like to hear if anyone is doing this. Definitely an interesting project to be involved with. On Feb 6, 2013, at 8:12 PM, Cristiano Bianchi <c.bianchi at keepthinking.it> wrote: > Hi Koven, we designed and developed the National Galleries of Scotland > website (http://www.nationalgalleries.org) to integrate all shop function > into a single and unified basket, so online visitors can buy shop items, > membership, tickets and even make donations through a single transaction. The > website/shop manager may assign different 'product' categories to different > departments, so that the shop then split these complex orders into > single-department sub-orders: each department can fulfil their part (and > automatically notify customers), while having an overview of the whole > transaction and order to reconcile with the statements from the payment > gateway (which is in this case PayPoint, but we have also integrated with > Paypal, HSBC and Worldpay). This has been going for a good five years now. > > What's more, the shop is one of the modules of the overall Content Management > System, so products can be linked from any part of the website, including > from collections online and exhibitions, which may, for instance link to > tickets, catalogues and reproductions. Links can be mutual, so you can > connect from a shop item back to a collection object and more. > > The software to keep all of this together is our own Qi > (http://www.keepthinking.it/qi). > > Best, Cristiano > > --- > > Cristiano Bianchi > Keepthinking > > 43 Clerkenwell Road > London EC1M 5RS > UK > > t. +44 20 7490 5337 (Office) > > c.bianchi at keepthinking.it > www.keepthinking.it > > > On 6 Feb 2013, at 23:48, Koven Smith <ksmith at denverartmuseum.org> wrote: > >> Hey, MCN-ers! I'm looking for any concrete examples out there of museums >> that have tightly integrated their ecommerce and ticketing solutions, >> ideally with some sort of single-cart checkout, so that the end user is >> able to buy tickets, memberships, and shop items with a single transaction. >> Bonus points if you're also integrating the collections in some way (via >> print-on-demand or other). >> >> If you're one of these rarefied creatures, can you tell me a little about >> what software(z) you're using, and how the integration(z) work? Thanks in >> advance! >> >> Koven >> * >> * >> * >> * >> *Koven J. Smith* >> Director of Technology >> >> 720-913-0136 office >> 917-727-2612 mobile >> ksmith at denverartmuseum.org >> twitter: 5easypieces >> >> Denver Art Museum >> 100 W. 14th Avenue Parkway >> Denver, CO 80204 >> >> Visit www.denverartmuseum.org and subscribe to our >> e-newsletter<http://www.patronmail.com/pmailweb/PatronSetup?oid=238>. >> The Denver Art Museum salutes the citizens of metro Denver for helping fund >> arts, culture and science through their support of the Scientific and >> Cultural Facilities District (SCFD) <http://www.scfd.org/>. >> _______________________________________________ >> You are currently subscribed to mcn-l, the listserv of the Museum Computer >> Network (http://www.mcn.edu) >> >> To post to this list, send messages to: mcn-l at mcn.edu >> >> To unsubscribe or change mcn-l delivery options visit: >> http://mcn.edu/mailman/listinfo/mcn-l >> >> The MCN-L archives can be found at: >> http://toronto.mediatrope.com/pipermail/mcn-l/ > > ---- > > > _______________________________________________ > You are currently subscribed to mcn-l, the listserv of the Museum Computer > Network (http://www.mcn.edu) > > To post to this list, send messages to: mcn-l at mcn.edu > > To unsubscribe or change mcn-l delivery options visit: > http://mcn.edu/mailman/listinfo/mcn-l > > The MCN-L archives can be found at: > http://toronto.mediatrope.com/pipermail/mcn-l/
