Hi Jana, Do you do any audio panning? Might want to try center panning all tracks to see if it fixes your problem.
Katie Velazco New Media Project Specialist Office of Education and Outreach National Museum of Natural History Smithsonian Institution 202.633.1100 velazcok at si.edu On 9/12/13 4:00 PM, "Jana Hill" <jana.hill at cartermuseum.org> wrote: >We're having an audio/video issue and hoping someone on the list can help: > >Shooting video with a new camera (Canon M500) and a wireless mic setup >(Samson UM1/77). Audio levels are good in the camera, sounds good through >headphone jack on the camera, sounds normal in editing software, but once >the final mp4 file is output and uploaded to an online service (Youtube >or Vimeo), it sounds garbled on some Apple devices with built-in speakers >(iPhone, some Macbooks, Mac Pro's built-in speakers). But the audio is OK >if you plug in headphones or speakers on those devices. Audio is OK on >computers (both Mac and PC) with external speakers and on iMacs. > >Using H.264 video codec and AAC-LC audio codec to output mp4 file, >following Vimeo's current recommendations for bit rate and frame rate. >Same problem is present with three different cameras, same mic setup. > >Any ideas/advice? > > >Jana Hill >Collection Information and Imaging Manager >Amon Carter Museum of American Art >3501 Camp Bowie Blvd., Fort Worth, TX 76107 >t: 817.989.5173 f: 817.665.4336 >www.cartermuseum.org > > >_______________________________________________ >You are currently subscribed to mcn-l, the listserv of the Museum >Computer Network (http://www.mcn.edu) > >To post to this list, send messages to: mcn-l at mcn.edu > >To unsubscribe or change mcn-l delivery options visit: >http://mcn.edu/mailman/listinfo/mcn-l > >The MCN-L archives can be found at: >http://mcn.edu/pipermail/mcn-l/
