Dear All,
For your delectation, the latest post on the Digital Media section of the V&A 
blog summarises some great observational research of real people using live 
digitally-mediated museum experiences here at the V&A and at the Natural 
History Museum, by researchers from UCL and Institute of Education

It has interesting take-aways  for people working in museum digital media, 
interactive and learning roles about

*         how group dynamics between group members of families and between 
strangers affect usage

*         how physical interactions play an important role (e.g. through 
non-verbal communication affect, the urge to touch and interact physically with 
people and objects, etc

*         how visitors' extensive experience of their everyday digital devices 
influences their ability to use things we provide

*         How space, atmosphere and mood affect expectations

*         ergonomics and how physical comfort and natural expectations affect 
the design of interactives at a human scale (e.g. positioning of screens)

*         factors associated with motivations and flow

This is a summary from a presentation of unpublished academic research due out 
in November. The authors have kindly allowed us to publish in advance to 
distribute findings and help practitioners
http://www.vam.ac.uk/blog/digital-media/digital-exhibits-observational-research

I found it fascinating. Hope you do too.

Andrew Lewis
Digital Content Delivery Manager
Digital Media

Victoria and Albert Museum | South Kensington | London | SW7 2RL
T: +44 (0)20 7942 2373
linkd.in/andrewlewis<http://linkd.in/andrewlewis>

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Constable: The Making of a Master
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Day Dreams and Diaries, the Story of Jacqueline Wilson
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