Janet,

Thank you so much for the information.  I really appreciate it!

Sincerely,
Amber

-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Janet M Strohl-Morgan
Sent: Tuesday, April 04, 2006 9:59 AM
To: Multiple recipients of mcn-l
Subject: RE: Ticketing Software Question

Dear Amber,

We are in the process of implementing Retail Pro for our museum shop.
It has advanced inventory control; point of sale; and  merchandising
capabilities.  It also has extensive reporting.  We had to customize the
system for ticketing.  I do not believe it handles tour reservations -
but you may be able to customize it for that too.

We purchased the system from IMS (International Micro Systems Inc.,
www.ims-pro.com).  The company also sells software entitled STADIS that
integrates ticketing, concessions, and merchandise. 

So far, it seems to be powerful enough for our operations.  I have not
compared it to VISTA - but it can collect customer data and zip codes
that is useful in targeted mailings.  I will be able to let you know if
it works as we hope it to work in a few months when we are fully
operational with the system.

Sincerely,

Janet
-----
Janet M. Strohl-Morgan
Manager of Information Technology
Princeton University Art Museum
609-258-7839
http://www.princetonartmuseum.org


-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Lloyd Swartz
Sent: Monday, April 03, 2006 6:09 PM
To: Multiple recipients of mcn-l
Subject: RE: Ticketing Software Question


I've been told Retail Pro has been used at ski resorts for selling lift
tickets and it is a very powerful POS.  Retail Pro doesn't have the
ability to collect marketing information that VISTA does and obviously
the POS doesn't do scheduling.  We find that we need the ability to
modify scheduled groups because the number of individuals often changes
 from the initial reservation.

Lloyd M. Swartz
UTSA's Institute of Texan Cultures
The Museum
[email protected]


-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Amber Combs
Sent: Monday, April 03, 2006 3:01 PM
To: Multiple recipients of mcn-l
Subject: Ticketing Software Question


We currently use VISTA for our ticketing and tour reservations and a
custom POS system for our retail operations.  Does anyone know of or use
a system that handles both retail sales and ticketing?  Or does anyone
use VISTA back office for tour reservations and a different system for
retail and ticketing?  I'd really appreciate any advice or information
anyone might have about combining ticketing and store sales.  Thanks!

 

Sincerely,

Amber Combs

 

Amber Combs
Coordinator of Museum Operations
Hagley Museum and Library
Phone:  302-658-2400 ext. 260
Fax:  302-658-2230
www.hagley.org
 




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