The Contemporary Austin seeks to hire a full-time Data Specialist. The primary role of the Data Specialist is to provide administrative and database support for the office of Institutional Advancement, in addition to assisting with prospect research and planning. This position is responsible for administering the database, conducting audits of data to ensure accuracy, list segmentation for targeted outreach efforts, financial reporting, and other related projects. Benefits eligible, including medical, dental, vision, life insurance, and 401k match. The Contemporary Austin reflects the spectrum of contemporary art through exhibitions, commissions, education, and the collection.
Qualifications: * Bachelor's degree * Experience working with web-based CRM databases (DonorPerfect, Salesforce, Neon CRM, etc.) * Experience working with email marketing tools (Constant Contact, MailChimp, etc.) * Ability to troubleshoot information systems as necessary * Experience with prospect research and financial reporting * Extremely detail-oriented * Excellent organizational skills; ability to meet deadlines * Excellent written and oral communication skills * Non-profit experience required * High proficiency in Microsoft Word, Excel, Outlook, and Power Point * Strong work ethic; positive attitude; team player Responsibilities: * Oversee museum-wide use of web-based CRM database, DonorPerfect o Supervision of data entry, ensuring it is consistent and easily reportable o Create and maintain database users - ensuring that right level of access is needed by each employee while also protecting data integrity (ensuring Front Desk cannot see confidential information, or that Art School cannot delete gifts, etc.) o Serve as point of contact for database, providing any support or training needed by coworkers o Update coworkers on new releases of DonorPerfect - new features or important changes o Oversee integration of database with other information systems - importing gifts from Eventbrite ticketing system, tracking members visits using online form, uploading check-in lists to custom-built application, etc. * Reporting/List Segmentation o Create lists for targeting marketing efforts - pull lists of current members, creating a list for specific programs (for example: taking Fieldwork program and creating a list of possible interested candidates including members, donors who work in the arts, former artist lecture attendees) o Create dynamic Dashboard reports for coworkers to see status of programs/funding at a glance o Report on different campaigns (membership, fundraisers, etc.) o Reconcile donations with accounting staff to ensure both systems are accurate o Identify giving trends to enable data-driven marketing/development strategies o Identify new opportunities for collecting data (for example: setting up infrastructure for Front Desk staff to track visits of each member) * Donor Research o Identify donor prospects through data driven methodology - for example: creating an RFM score to identify good candidates for annual campaign o Ability to research donor prospects using a variety of tools - DonorPerfect database, DonorSearch prospecting software, internet search, etc. * Database Maintenance o Use data services (such as MelissaData) to update addresses to NCOA standards, identify deceased records, append missing contact information or demographic data, etc. o Identify and remove duplicate records o Add/remove/update fields to help with ease of use o Create workflows to automate manual data entry processes To Apply: Send cover letter, resume, and 3 professional references to [email protected]<mailto:[email protected]>. No phone calls please.
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