Hello everyone

I am in the final year of my PhD and wonder if you could take the time to 
complete these questions for me and provide me with your responses.  They will 
all be kept in strict confidence with only myself and my supervisor, Dr S. 
Foley, having access to them.  No quotes or examples will be used within my 
Thesis where any organisation or person could be readily identified.


I am looking for additional responses to support (or challenge) my existing 
findings and would be extremely grateful for your help.


1. Demographics.  Please complete the following



Age Group: <18, 19-29, 30-39, 40-49, 50-59, Over 60



Highest Educational level: GCSE/A-Level/Degree/Masters/Postgraduate 
Taught/MPhil/PhD



Number of years you have been in the heritage industry: <1, 1-5, 6-10, >10



Please provide your current title:



2.  What professional (not personal) experience do you have engaging with 
social media? For example, do you regularly tweet or engage with Facebook 
communities around your area of expertise?



3.  Has the use of social media interactions with the public affected your 
role?  For example, needing to dedicate more time to responding to questions 
from the public (whether directly posed to you or via another area of your 
organisation)?



4.  Could you describe your experience of engaging with the public over social 
media (crowdsourcing/crowd-curation/co-curation/cooperation)?



5.  Has the increased use of social media in your cultural institution had any 
impact on your role?  Please describe any positive or negative experiences.



6.  Have you used social media to ask the public their opinion or seek 
information from them? For example, putting an image of an artefact onto social 
media to ask for input to its use or any stories around it.



7.  Extended reach is viewed as a positive element of social media for cultural 
institutions.  Can you think of any times where this extended reach has had a 
direct impact on you?  For example, a deeper understanding of the story behind 
artefacts or images in the collections.



8.  Have you been involved with@AskACurator days?  If so, please give some 
insight as to your experience of this event.  What went well?  What elements 
were difficult or challenging to deal with?



9.  Are you involved with any online communities surrounding your organisation, 
such as Facebook groups?  If so, please give some details and some insight on 
your experience of being part of such communities.



10.  Do you feel that the authority, trust or expertise levels of yourself or 
your institution are being challenged through increased engagement with the 
public over social media? Please give examples where you can.



11.  Has your cultural organisation made any specific changes that have come 
about following on from interactions/engagements with the public over social 
media?


If you would be happy to be contacted to discuss your responses further, please 
provide your name and express agreement to contact.  Despite having emails 
through responses, no further contact will be made with respondents unless 
express permission is provided.

Any questions, please let me know.  All responses to 
[email protected]


Kind regards

Krista

Postgraduate Research Student (PhD)
Royal Holloway, University of London

Royal Holloway Profile: 
https://pure.royalholloway.ac.uk/portal/en/persons/krista-godfrey(18a6d613-b7d7-44ad-b73c-15a82658c6ff).html
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