CMA is currently using TAM for our museum store backend, and a frankly embarrassing yahoo store for online. We launched Tessitura CRM+ticketing a year ago, held a centennial, and are now looking at phase 3 - integrating parking, the store, and restaurant reservations/purchases into the whole constituent picture...
* What are you using for your museum store inventory/POS? * What are you using for your online store, and is it tightly integrated with your inventory/POS system? * Do you provide online membership verification, and if you do, have you linked from the museum store/POS and online store to your CRM/donor/member system? If you love or hate what you have, would you be willing to talk? I'll buy the virtual coffee & biscotti! Thanks in advance for getting this in front of the right person at your museum! Regards, Niki Niki Krause Director of Application Services Information Management and Technology Services The Cleveland Museum of Art 11150 East Boulevard Cleveland, Ohio 44106-1797 T 216-707-2542 F 216-707-6661 www.ClevelandArt.org<http://www.ClevelandArt.org> [Museum Banner]<http://www.clevelandart.org/>
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