Chief Digital Officer - Royal Ontario Museum

The Royal Ontario Museum (ROM) is one of the most renowned cultural 
institutions in North America. The ROM showcases art, culture and nature from 
around the world and across the ages.  In 2016/17, the ROM welcomed more than 
1.35 million visitors from Canada and around the world.  This represents the 
highest attendance of any single museum in Canada and ranks 9th in North 

As a contemporary Museum, the ROM continues to evolve, redefine/reimagine 
itself and embrace innovation.  The ROM is focused on deepening its connection 
with visitors; animating the museum experience; opening its doors wider to 
communities and being a catalyst for new ideas. The Museum is committed to 
introducing innovative ways to employ the newest technologies to create a 
physical and digital institution for the 21st century. The Chief Digital 
Officer will create an immersive, interactive and engaging visitor experience.

In an increasingly digital world, where everything from marketing to visitor 
engagement and customer service is becoming digitally infused, the Chief 
Digital Officer (CDO) is more important than ever in helping to integrate 
digital thinking into the Museum's strategies and mission driven activities. 
The CDO understands how to use technology to connect with the contemporary 
audience and contribute to the quality of the experience onsite and online.

Reporting to the Deputy Director, Operations & CFO, and working closely with 
the CEO, the Chief Digital Officer (CDO) is responsible for the Museum's 
digital and technology strategies, and drives the innovative use of 
technologies to provide immersive and transformative digital experiences and 
educational interpretive material for the Museum's exhibitions, collections and 
other activities.  The CDO will transform systems and the use of systems, by 
developing and then implementing strategy.  The CDO will be a driving force 
integrating digital thinking into all of the museum's activities and fostering 
a culture of innovation and creativity.

We are seeking a transformational and strategic leader with at least ten years 
of management experience in a world class organization, some of it, ideally, in 
a museum or related setting. You are seasoned in strategic technology planning, 
execution and policy development.  You are a subject matter expert in digital 
strategy, technologies and products across multiple platforms, and an 
evangelist for the power of digital. You are a strong communicator with the 
ability to interact with Boards, partners, sponsors, volunteers and government, 
and entrepreneurial in pursuit of resources to support your vision.

To explore this exciting opportunity further, please respond to this email and 
I will send you more information.

The Royal Ontario Museum is an equal opportunity employer. In accordance with 
the Accessibility for Ontarians with Disabilities Act, 2005, upon request, 
accommodation will be provided by both Odgers Berndtson and the Royal Ontario 
Museum throughout the recruitment, selection and/or assessment process to 
applicants with disabilities.
Shannon Cooper
Senior Consultant

Executive Search - Executive Interim - Leadership Assessment
Suite 3150 - 200 Bay Street,
Royal Bank Plaza, South Tower
Toronto, Ontario
M5J 2J3

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