About the Metropolitan Museum of Art

The Metropolitan Museum of Art collects, studies, conserves, and presents 
significant works of art across all times and cultures in order to connect 
people to creativity, knowledge, and ideas.

The Met presents over 5,000 years of art from around the world for everyone to 
experience and enjoy. The Museum lives in three iconic sites in New York 
City-The Met Fifth Avenue, The Met Breuer, and The Met Cloisters. Since it was 
founded in 1870, The Met has always aspired to be more than a treasury of rare 
and beautiful objects. Every day, art comes alive in the Museum's galleries and 
through its exhibitions and events, revealing both new ideas and unexpected 
connections across time and across cultures.
GENERAL STATEMENT OF RESPONSIBILITIES & DUTIES:
The Collection Information Analyst will be responsible for providing first 
level user support for The Museum System (TMS). The analyst will provide all 
TMS training and user support, work with IS&T in maintaining user accounts, 
ensure museum cataloguing guidelines are followed, and assist with database 
cleanup projects.

PRIMARY RESPONSIBILITIES & DUTIES:

*    Provide first level support to museum staff regarding use of TMS.

*    Develop a training program for TMS users ranging from beginner to advanced 
level.

*    Train new museum staff, interns, and volunteers in TMS as part of the 
museum onboarding process.

*    Create new TMS user accounts and assign user security as is appropriate 
for the staff member.

*    Make adjustments to TMS security groups as necessary based on departmental 
needs.

*    Develop and maintain training documentation to support staff using TMS.

*    Work directly with curatorial cataloging staff, understanding needs and 
helping to develop internal workflows for efficient and effective cataloging 
practice.

*    Assess documentation across databases and determine where information is 
incomplete or inconsistent.

*    Assist with TMS data clean-up initiatives as needed.

*    Perform database testing during system upgrades.

*    Other duties as assigned

REQUIREMENTS & QUALIFICATIONS:
Experience and Skills:

*         Minimum 3 years working with museum cataloging or collections 
management systems with a strong preference for experience with The Museum 
System (TMS).

*         Proven expertise with TMS.

*         Experience with end-user support, training, and service; strong 
verbal and written communication skills.

*         Excellent organizational, proofreading, and analytical skills, with 
meticulous attention to detail.

*         Ability to work independently.

*         Proficient use of the English language, both in written and oral form.

*         Must be a generally positive individual who enjoys exchanging ideas 
and working in a team environment.


Knowledge and Education:

*    Required: Bachelor's degree in Art History or related field.

*    Proficiency in Microsoft Excel.

*    Experience with Jira and Confluence.

*    Conceptual understanding of relational database systems.




Please apply at care...@metmuseum.org<mailto:care...@metmuseum.org>



Thank you,


--
Christopher Denaro
Recruiting Coordinator
Human Resources
212 396 5008

The Metropolitan Museum of Art
1000 Fifth Avenue
New York, NY 10028
@metmuseum<https://www.instagram.com/metmuseum>
metmuseum.org<http://www.metmuseum.org/>

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