>> Magic wrote:
> > >
> > > Lifetime guarantees are not worth the paper they are printed on.
> > 
> Shawn R. Lin wrote:
>  >From auto parts to computer and audio products, I've NEVER had a
> problem
> > getting an item replaced under a lifetime guarantee no matter how old
        J.Coon wrote:
> I have returned broken Craftsman tools to Sears and they were replaced
> with no questions asked. <etc>
> 
> 
Perhaps this is an American/English thing. Most English people will put up
with rubbish to avoid embarrassment. On the other hand, I always complain
(good-naturedly I hope), and usually get what I want. One time I took back
an item to the wrong shop (in error) and still got a full refund, despite
the fact that the shop did not even sell the product !

simon
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