[EMAIL PROTECTED] wrote:
> Circuit City seems to be really going down the tubes. The stores around here
> are
> always quiet and nothing much going on. Every time I go in they have fewer
> and fewer items. How much longer do you think they will last? All from the
> people who
> brought us DIVX (maybe the good Lord didn't like DIVX either!!!).
>
My further son in law worked for them while he was in college and until he got a
"real" job. He watched them go down the tubes more and more. The big thing that
used to keep the one near him going was their willingness to make deals
(especially on opened box stuff)
Then they got tighter and tighter. When they cut the sales people's commission
down so low that there was no incentive to sell anything, I think that was the
last blow.
I bought a higher end Onkyo DTS receiver on the net ($999 retail-but mine was
much less because it was reconditioned). I was too lazy to read the entire
manual when I couldn't get a feature to work so I called up Onkyo support.
They are located in NJ where people will tell you exactly what's on their mind.
Keep in mind that Circuit City must be a decent sized customer of Onkyo, yet when
the topic somehow turned to them the girl on the phone said and I quote "Their
[Circuit City] service sucks".
She certainly had nothing to gain by dissing them unless it was coming straight
from the heart. It's funny because she didn't sound like some common jerk. I
was actually surprised when she made that statement.
Well if that's what manufacture's tech support has to say about them, it is not a
good sign. But CC has a lot of stores and a lot of money (because there are a
lot of really simple people out there who will believe anything.
If you ever have a little while to kill (maybe your waiting to pick up a pizza
from Pizza Hut-which usually takes them about an hour to make-and there is a CC
close by) go in and hang around while someone get suckered into buying their ESP
(extended Service Plan).
Since the store is basically selling air and have very little intention of making
good on it if you have a problem the salespeople's commission used to be very
large on ESP.
They charge like $300+ for a notebook computer! Better off buying a computer
directly from a large company that offers a 3 year warranty.
I'm getting way off the topic, but I was surprised to see that if you want a
stripped down computer so that you can add your own stuff to it, but still want a
decent brand, somehow Dell seems to have the best prices right now (they are
offering free shipping until the 21st).
Sales are down I guess. $789 for a Pentium III 866!
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