Selamat Siang Pak, Hari ini ada user kami yang complain tidak bisa menerima email dari domain @imcare177.com. Berikut potongan dari log smtp-in hari ini :
Wed 2012-03-21 10:15:41: <-- MAIL FROM:<[email protected]> Wed 2012-03-21 10:15:41: Performing IP lookup (idn-mail-02.internal.idn.co.id) Wed 2012-03-21 10:15:47: * Error: * Name server reports domain name unknown Wed 2012-03-21 10:15:47: ---- End IP lookup results Wed 2012-03-21 10:15:47: Performing IP lookup (imcare177.com) Wed 2012-03-21 10:15:47: * D=imcare177.com TTL=(143) A=[202.137.26.69] Wed 2012-03-21 10:15:47: * P=010 S=001 D=imcare177.com TTL=(240) MX=[mail.idn.co.id] {202.137.26.67} Wed 2012-03-21 10:15:47: * P=020 S=000 D=imcare177.com TTL=(240) MX=[mail2.idn.co.id] {202.89.209.76} Wed 2012-03-21 10:15:47: ---- End IP lookup results Wed 2012-03-21 10:15:47: Performing SPF lookup (imcare177.com / 202.137.26.66) Wed 2012-03-21 10:15:53: * Result: none; no SPF record in DNS Wed 2012-03-21 10:15:53: ---- End SPF results Wed 2012-03-21 10:15:53: --> 250 <[email protected]>, Sender ok Wed 2012-03-21 10:15:53: <-- RCPT TO:<[email protected]> Wed 2012-03-21 10:15:53: --> 250 <[email protected]>, Recipient ok Wed 2012-03-21 10:15:53: <-- DATA Wed 2012-03-21 10:15:53: Creating temp file (SMTP): f:\mdaemon\queues\temp\md50000035368.tmp Wed 2012-03-21 10:15:53: --> 354 Enter mail, end with <CRLF>.<CRLF> Wed 2012-03-21 10:15:53: Message size: 23576 bytes Wed 2012-03-21 10:15:53: Performing DKIM lookup Wed 2012-03-21 10:15:53: * File: f:\mdaemon\queues\temp\md50000035368.tmp Wed 2012-03-21 10:15:53: * Message-ID: 615f263001588e408e7b725303603c83027fc...@idn-mail-01.internal.idn.co.id Wed 2012-03-21 10:15:53: * Result: neutral Wed 2012-03-21 10:15:53: ---- End DKIM results Wed 2012-03-21 10:15:53: Performing DomainKeys lookup (Sender: [email protected]) Wed 2012-03-21 10:15:53: * File: f:\mdaemon\queues\temp\md50000035368.tmp Wed 2012-03-21 10:15:53: * Message-ID: 615f263001588e408e7b725303603c83027fc...@idn-mail-01.internal.idn.co.id Wed 2012-03-21 10:15:53: * Querying for policy: imcare177.com Wed 2012-03-21 10:15:53: * Querying: _domainkey.imcare177.com ... Wed 2012-03-21 10:15:59: * DNS: * Name server reports domain name unknown Wed 2012-03-21 10:15:59: * Result: neutral Dari log diatas ada keterangan Name server reports domain name unknown, apakah itu maksudnya ada permasalahan di sisi DNS kami pak? Sementara jika kami lookup untuk domain tersebut bisa di kenali. Mohon pencerahannya. Terimakasih atas perhatian dan kerjasamanya. Best Regard, DANEL K --[MDaemon-L]------------------------------------------------ Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: <http://www.netmeister.org/news/learn2quote> Arsip: <http://mdaemon-l.dutaint.com> Dokumentasi : <http://mdaemon.dutaint.co.id> Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 12.5.3, SP 4.1.3, OC 2.2.9, SG 2.0.7, PP 2.0.0
