Selamat Sore Pak Syafril, Per hari ini ada user kami yang melaporkan bahwa ada email urgent yang tidak di terima. Berikut log di smtp-in setelah saya lakukan pengecekkan :
Tue 2012-11-06 13:37:27: [218939:2] Accepting SMTP connection from [10.126.64.1:51157] to [10.126.64.77:25] Tue 2012-11-06 13:37:27: [218939:2] --> 220 mail.citarasa-indonesia.com ESMTP MDaemon 12.5.4; Tue, 06 Nov 2012 13:37:27 +0700 Tue 2012-11-06 13:37:27: [218939:2] <-- EHLO smtpauth03.mfg.siteprotect.com Tue 2012-11-06 13:37:27: [218939:2] --> 250-mail.citarasa-indonesia.com Hello smtpauth03.mfg.siteprotect.com, pleased to meet you Tue 2012-11-06 13:37:27: [218939:2] --> 250-ETRN Tue 2012-11-06 13:37:27: [218939:2] --> 250-AUTH LOGIN CRAM-MD5 PLAIN Tue 2012-11-06 13:37:27: [218939:2] --> 250-8BITMIME Tue 2012-11-06 13:37:27: [218939:2] --> 250 SIZE Tue 2012-11-06 13:37:28: [218939:2] <-- MAIL FROM:<[email protected]> SIZE=117501 Tue 2012-11-06 13:37:28: [218939:2] --> 250 <[email protected]>, Sender ok Tue 2012-11-06 13:37:28: [218939:2] <-- RCPT TO:<[email protected]> Tue 2012-11-06 13:37:28: [218939:2] --> 250 <[email protected]>, Recipient ok Tue 2012-11-06 13:37:29: [218939:2] <-- DATA Tue 2012-11-06 13:37:29: [218939:2] Creating temp file (SMTP): f:\mdaemon\queues\temp\md50000546334.tmp Tue 2012-11-06 13:37:29: [218939:2] --> 354 Enter mail, end with <CRLF>.<CRLF> Tue 2012-11-06 13:37:31: [218939:2] Message size: 117556 bytes Tue 2012-11-06 13:37:31: [218939:2] Passing message through AntiVirus (Size: 117556)... Tue 2012-11-06 13:37:31: [218939:2] * Message is clean (no viruses found) Tue 2012-11-06 13:37:31: [218939:2] ---- End AntiVirus results Tue 2012-11-06 13:37:50: [218939:2] Passing message through Outbreak Protection... Tue 2012-11-06 13:37:50: [218939:2] * Message-ID: 000001cdbbe7$f06b8470$d1428d50$@com Tue 2012-11-06 13:37:50: [218939:2] * Reference-ID: str=0001.0A150205.5098AD28.02B0,ss=4,pt=DBB_66867,fgs=12 Tue 2012-11-06 13:37:50: [218939:2] * Virus result: 0 - Clean Tue 2012-11-06 13:37:50: [218939:2] * Spam result: 4 - Spam (confirmed) Tue 2012-11-06 13:37:50: [218939:2] * IWF result: 0 - Clean Tue 2012-11-06 13:37:50: [218939:2] ---- End Outbreak Protection results Tue 2012-11-06 13:37:50: [218939:2] --> 554 Sorry, message looks like spam or phish to me Tue 2012-11-06 13:37:50: [218939:2] SMTP session terminated (Bytes in/out: 117696/428) ========================================================= Tue 2012-11-06 14:04:55: [219530:2] Session 219530; child 2 Tue 2012-11-06 14:04:55: [219530:2] Accepting SMTP connection from [10.126.64.1:47830] to [10.126.64.77:25] Tue 2012-11-06 14:04:55: [219530:2] --> 220 mail.citarasa-indonesia.com ESMTP MDaemon 12.5.4; Tue, 06 Nov 2012 14:04:55 +0700 Tue 2012-11-06 14:04:55: [219530:2] <-- EHLO smtpauth03.mfg.siteprotect.com Tue 2012-11-06 14:04:55: [219530:2] --> 250-mail.citarasa-indonesia.com Hello smtpauth03.mfg.siteprotect.com, pleased to meet you Tue 2012-11-06 14:04:55: [219530:2] --> 250-ETRN Tue 2012-11-06 14:04:55: [219530:2] --> 250-AUTH LOGIN CRAM-MD5 PLAIN Tue 2012-11-06 14:04:55: [219530:2] --> 250-8BITMIME Tue 2012-11-06 14:04:55: [219530:2] --> 250 SIZE Tue 2012-11-06 14:04:55: [219530:2] <-- MAIL FROM:<[email protected]> SIZE=128095 Tue 2012-11-06 14:04:55: [219530:2] --> 250 <[email protected]>, Sender ok Tue 2012-11-06 14:04:56: [219530:2] <-- RCPT TO:<[email protected]> Tue 2012-11-06 14:04:56: [219530:2] --> 250 <[email protected]>, Recipient ok Tue 2012-11-06 14:04:56: [219530:2] <-- DATA Tue 2012-11-06 14:04:56: [219530:2] Creating temp file (SMTP): f:\mdaemon\queues\temp\md50000546627.tmp Tue 2012-11-06 14:04:56: [219530:2] --> 354 Enter mail, end with <CRLF>.<CRLF> Tue 2012-11-06 14:05:08: [219530:2] Message size: 128150 bytes Tue 2012-11-06 14:05:08: [219530:2] Passing message through AntiVirus (Size: 128150)... Tue 2012-11-06 14:05:08: [219530:2] * Message is clean (no viruses found) Tue 2012-11-06 14:05:08: [219530:2] ---- End AntiVirus results Tue 2012-11-06 14:05:10: [219530:2] Passing message through Outbreak Protection... Tue 2012-11-06 14:05:10: [219530:2] * Message-ID: 002601cdbbeb$c6456e00$52d04a00$@com Tue 2012-11-06 14:05:10: [219530:2] * Reference-ID: str=0001.0A150201.5098B390.01DF,ss=4,pt=DBB_66867,fgs=12 Tue 2012-11-06 14:05:10: [219530:2] * Virus result: 0 - Clean Tue 2012-11-06 14:05:10: [219530:2] * Spam result: 4 - Spam (confirmed) Tue 2012-11-06 14:05:10: [219530:2] * IWF result: 0 - Clean Tue 2012-11-06 14:05:10: [219530:2] ---- End Outbreak Protection results Tue 2012-11-06 14:05:10: [219530:2] --> 554 Sorry, message looks like spam or phish to me Tue 2012-11-06 14:05:10: [219530:2] SMTP session terminated (Bytes in/out: 128299/432) ================================================================ Dari log diatas, email tersebut di reject mdaemon karena teridentifikasi sebagai spam. Bagaimana caranya agar email-email tersebut dapat diterima oleh user kami? Apakah saya harus membuat whitelist untuk domain email tersebut? Atau saya adjust untuk spam score di Mdaemon? Mohon pencerahannya. Regard, Danel K -- --[MDaemon-L]------------------------------------------------ Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: <http://www.netmeister.org/news/learn2quote> Arsip: <http://mdaemon-l.dutaint.com> Dokumentasi : <http://mdaemon.dutaint.co.id> Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 13.0.2, SP 4.1.5, BES 2.0.1, OC 2.3.0, SG 2.0.7, PP 2.0.0
