Pak Syafril,

Saalah satu user account menerima email message spt ini:

---------
-----Original Message-----
From: Mail Delivery System [mailto:[email protected]]
Sent: Tuesday, September 17, 2013 9:23 AM
To: [email protected]
Subject: Mail Delivery Failure

This is the mail delivery agent at messagelabs.com.

I was unable to deliver your message to the following addresses:

[email protected]

Reason: 530 Authentication required

The message subject was: AYANA Resort and Spa, Bali The message date
was: Tue, 17 Sep 2013 02:22:39 +0100 The message identifier was:
DA/0E-23511-1EEA7325 The message reference was:
server-16.tower-56.messagelabs.com!1379380960!2467589!1

Please do not reply to this email as it is sent from an unattended mailbox.
Please visit www.messagelabs.com/support for more details about this
error message and instructions to resolve this issue.

---------------

headernya:
Return-Path: <[email protected]>
Received: from [193.109.254.67:23387] by
server-11.bemta-14.messagelabs.com id DA/0E-23511-1EEA7325; Tue, 17
Sep 2013 01:22:41 +0000
X-Env-Sender: [email protected]
X-Msg-Ref: server-16.tower-56.messagelabs.com!1379380960!2467589!1
X-Originating-IP: [5.2.99.1]
X-StarScan-Received:
X-StarScan-Version: 6.9.12; banners=-,-,-
X-VirusChecked: Checked
Received: (qmail 22423 invoked from network); 17 Sep 2013 01:22:40 -0000
Received: from unknown (HELO webmail.imexexhibitions.com) (5.2.99.1)
  by server-16.tower-56.messagelabs.com with AES128-SHA encrypted
SMTP; 17 Sep 2013 01:22:40 -0000
Received: from portal.imexamerica.com (176.9.73.76) by SBSERVER08.regent.local
 (10.0.0.201) with Microsoft SMTP Server id 8.2.176.0; Tue, 17 Sep 2013
 02:22:39 +0100
Received: from phpmailer ([117.102.104.24])     by portal.imexamerica.com with
 HTTPS (PHPMailer);    Tue, 17 Sep 2013 02:22:39 +0100
Date: Tue, 17 Sep 2013 02:22:39 +0100
To: Elfina Vendari <[email protected]>
From: Elfina Vendari <[email protected]>
Reply-To: [email protected]
Subject: AYANA Resort and Spa, Bali
Message-ID: <[email protected]>
X-Priority: 3
X-Mailer: PHPMailer [version 1.71]
MIME-Version: 1.0
Content-Type: multipart/related; type="text/html";
    boundary="b1_1acf1cf069e3f730271736c46ddaaef8"
X-TM-AS-Product-Ver: SMEX-8.6.0.1168-7.000.1014-20154.002
X-TM-AS-Result: No--7.336000-5.000000-31
X-TM-AS-User-Approved-Sender: No
X-TM-AS-User-Blocked-Sender: No
--------------


ini saya ngga tahu log apa, ada di attachment details.txt:

Reporting-MTA: dns; server-11.bemta-14.messagelabs.com
Arrival-Date: Tue, 17 Sep 2013 01:22:41 +0000

Status: 5.0.0
Final-Recipient: rfc822; [email protected]
Last-Attempt-Date: Tue, 17 Sep 2013 01:22:42 +0000
Remote-MTA: dns; mail.ayanaresort.com
Diagnostic-Code: smtp; 530 Authentication required
Action: failed


----------------


jadi user kami mempunyai account di https://portal.imexamerica.com/portal.php

dan jika ada korespondesnsi menggunakan web disana maka semenstinya
akan masuk ke inbox user [email protected], namun sesuai dengan
message di atas, ada error.

-----------


ini log smtp-in tadi pagi:

Tue 2013-09-17 04:39:14: Performing SPF lookup (imexexhibitions.com /
195.245.230.175)
Tue 2013-09-17 04:39:14: *  Result: none; no SPF record in DNS
Tue 2013-09-17 04:39:14: ---- End SPF results
Tue 2013-09-17 04:39:14: --> 250 <[email protected]>, Sender ok
Tue 2013-09-17 04:39:15: <-- RCPT TO:<[email protected]>
Tue 2013-09-17 04:39:15: Performing DNS-BL lookup (195.245.230.175 -
connecting IP)
Tue 2013-09-17 04:39:15: *  zen.spamhaus.org - passed
Tue 2013-09-17 04:39:15: ---- End DNS-BL results
Tue 2013-09-17 04:39:15: --> 250 <[email protected]>, Recipient ok
Tue 2013-09-17 04:39:15: <-- DATA
Tue 2013-09-17 04:39:15: Creating temp file (SMTP):
d:\mdaemon\queues\temp\md50000110670.tmp
Tue 2013-09-17 04:39:15: --> 354 Enter mail, end with <CRLF>.<CRLF>
Tue 2013-09-17 04:39:16: Message size: 3848 bytes
Tue 2013-09-17 04:39:16: Performing DKIM lookup
Tue 2013-09-17 04:39:16: *  File: d:\mdaemon\queues\temp\md50000110670.tmp
Tue 2013-09-17 04:39:16: *  Message-ID:
[email protected]
Tue 2013-09-17 04:39:16: *  Result: neutral
Tue 2013-09-17 04:39:16: ---- End DKIM results
Tue 2013-09-17 04:39:16: Performing DomainKeys lookup (Sender:
[email protected])
Tue 2013-09-17 04:39:16: *  File: d:\mdaemon\queues\temp\md50000110670.tmp
Tue 2013-09-17 04:39:16: *  Message-ID:
[email protected]
Tue 2013-09-17 04:39:16: *  Querying for policy: imexexhibitions.com
Tue 2013-09-17 04:39:16: *    Querying: _domainkey.imexexhibitions.com ...
Tue 2013-09-17 04:39:16: *    DNS: *  Name server has no valid records
of the requested type for that domain
Tue 2013-09-17 04:39:16: *  Result: neutral
Tue 2013-09-17 04:39:16: ---- End DomainKeys results
Tue 2013-09-17 04:39:17: Message creation successful:
d:\mdaemon\queues\inbound\md50004178416.msg
Tue 2013-09-17 04:39:17: --> 250 Ok, message saved <Message-ID:
[email protected]>
Tue 2013-09-17 04:39:22: <-- QUIT
Tue 2013-09-17 04:39:22: --> 221 See ya in cyberspace
Tue 2013-09-17 04:39:22: SMTP session successful (Bytes in/out: 3970/502)
Tue 2013-09-17 04:39:22: ----------


------


log yg lain:

Tue 2013-09-17 04:37:37: ----------
Tue 2013-09-17 04:39:13: Session 176660; child 1
Tue 2013-09-17 04:39:13: Accepting SMTP connection from
[195.245.230.175:59756] to [10.162.156.5:25]
Tue 2013-09-17 04:39:13: --> 220 mail.ayanaresort.com ESMTP MDaemon
12.0.4; Tue, 17 Sep 2013 04:39:13 +0800
Tue 2013-09-17 04:39:13: <-- EHLO mail1.bemta3.messagelabs.com
Tue 2013-09-17 04:39:13: --> 250-mail.ayanaresort.com Hello
mail1.bemta3.messagelabs.com, pleased to meet you
Tue 2013-09-17 04:39:13: --> 250-VRFY
Tue 2013-09-17 04:39:13: --> 250-ETRN
Tue 2013-09-17 04:39:13: --> 250-AUTH=LOGIN
Tue 2013-09-17 04:39:13: --> 250-AUTH LOGIN CRAM-MD5
Tue 2013-09-17 04:39:13: --> 250-8BITMIME
Tue 2013-09-17 04:39:13: --> 250 SIZE 15360000
Tue 2013-09-17 04:39:13: <-- MAIL FROM:<[email protected]>
Tue 2013-09-17 04:39:13: Performing PTR lookup (175.230.245.195.IN-ADDR.ARPA)
Tue 2013-09-17 04:39:13: *  D=175.230.245.195.IN-ADDR.ARPA TTL=(120)
PTR=[mail1.bemta3.messagelabs.com]
Tue 2013-09-17 04:39:13: *  Gathering A records...
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.176]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.177]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.178]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.179]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.180]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.34]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.161]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.162]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.163]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.164]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.165]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.166]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.167]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.168]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.169]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.170]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.171]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.172]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.173]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.174]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.175]
Tue 2013-09-17 04:39:13: ---- End PTR results
Tue 2013-09-17 04:39:13: Performing IP lookup (mail1.bemta3.messagelabs.com)
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.176]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.177]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.178]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.179]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.180]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.34]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.161]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.162]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.163]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.164]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.165]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.166]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.167]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.168]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.169]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.170]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.171]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.172]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.173]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.174]
Tue 2013-09-17 04:39:13: *  D=mail1.bemta3.messagelabs.com TTL=(1262)
A=[195.245.230.175]
Tue 2013-09-17 04:39:13: ---- End IP lookup results
Tue 2013-09-17 04:39:13: Performing IP lookup (imexexhibitions.com)
Tue 2013-09-17 04:39:14: *  D=imexexhibitions.com TTL=(30) A=[176.9.73.76]
Tue 2013-09-17 04:39:14: *  P=010 S=001 D=imexexhibitions.com TTL=(30)
MX=[cluster1.eu.messagelabs.com]
Tue 2013-09-17 04:39:14: *  P=020 S=000 D=imexexhibitions.com TTL=(30)
MX=[cluster1a.eu.messagelabs.com]
Tue 2013-09-17 04:39:14: *  D=imexexhibitions.com TTL=(30) A=[176.9.73.76]
Tue 2013-09-17 04:39:14: *  D=imexexhibitions.com TTL=(30) A=[176.9.73.76]
Tue 2013-09-17 04:39:14: ---- End IP lookup results
Tue 2013-09-17 04:39:14: Performing SPF lookup (imexexhibitions.com /
195.245.230.175)
Tue 2013-09-17 04:39:14: *  Result: none; no SPF record in DNS
Tue 2013-09-17 04:39:14: ---- End SPF results
Tue 2013-09-17 04:39:14: --> 250 <[email protected]>, Sender ok
Tue 2013-09-17 04:39:15: <-- RCPT TO:<[email protected]>
Tue 2013-09-17 04:39:15: Performing DNS-BL lookup (195.245.230.175 -
connecting IP)
Tue 2013-09-17 04:39:15: *  zen.spamhaus.org - passed
Tue 2013-09-17 04:39:15: ---- End DNS-BL results
Tue 2013-09-17 04:39:15: --> 250 <[email protected]>, Recipient ok
Tue 2013-09-17 04:39:15: <-- DATA
Tue 2013-09-17 04:39:15: Creating temp file (SMTP):
d:\mdaemon\queues\temp\md50000110670.tmp
Tue 2013-09-17 04:39:15: --> 354 Enter mail, end with <CRLF>.<CRLF>
Tue 2013-09-17 04:39:16: Message size: 3848 bytes
Tue 2013-09-17 04:39:16: Performing DKIM lookup
Tue 2013-09-17 04:39:16: *  File: d:\mdaemon\queues\temp\md50000110670.tmp
Tue 2013-09-17 04:39:16: *  Message-ID:
[email protected]
Tue 2013-09-17 04:39:16: *  Result: neutral
Tue 2013-09-17 04:39:16: ---- End DKIM results
Tue 2013-09-17 04:39:16: Performing DomainKeys lookup (Sender:
[email protected])
Tue 2013-09-17 04:39:16: *  File: d:\mdaemon\queues\temp\md50000110670.tmp
Tue 2013-09-17 04:39:16: *  Message-ID:
[email protected]
Tue 2013-09-17 04:39:16: *  Querying for policy: imexexhibitions.com
Tue 2013-09-17 04:39:16: *    Querying: _domainkey.imexexhibitions.com ...
Tue 2013-09-17 04:39:16: *    DNS: *  Name server has no valid records
of the requested type for that domain
Tue 2013-09-17 04:39:16: *  Result: neutral
Tue 2013-09-17 04:39:16: ---- End DomainKeys results
Tue 2013-09-17 04:39:17: Message creation successful:
d:\mdaemon\queues\inbound\md50004178416.msg
Tue 2013-09-17 04:39:17: --> 250 Ok, message saved <Message-ID:
[email protected]>
Tue 2013-09-17 04:39:22: <-- QUIT
Tue 2013-09-17 04:39:22: --> 221 See ya in cyberspace
Tue 2013-09-17 04:39:22: SMTP session successful (Bytes in/out: 3970/502)
Tue 2013-09-17 04:39:22: ----------
------

kedua log di atas emailnya di terima.


namun untuk sejak kira2 satu jam lalu tidak ada satu pun email yg
masuk ke mail box user kami, saya belum ketemu lognya di smtp in.


apakah karena ini, ya, pak?



Tue 2013-09-17 04:39:16: *    DNS: *  Name server has no valid records
of the requested type for that domain




demikian mohon bantuannya,

sugeng
-- 
--[MDaemon-L]------------------------------------------------
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server.

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