Dear Pak Syafril,

Kami mendapatkan customer kirim email ke kami dan mendapatkan error message

From:   Microsoft Outlook 
<[email protected]>
To:     Octaviana Tjoa <[email protected]>
Date:   10/27/2014 08:26 AM
Subject:        Undeliverable: RE: Permintaan Surat Pernyataan dari PT. DSS

mail.jkt.itochu.co.id rejected your message to the following e-mail addresses:

Gusli Marlius ([email protected])
mail.jkt.itochu.co.id gave this error:
Dangerous Attachment has been Removed. The file "<no filename>" has been 
removed because of a virus. It was infected with the "unknown" 
virus. File quarantined as: ""."" 

Your message wasn't delivered due to a permission or security issue. It may 
have been rejected by a moderator, the address may only accept e-
mail from certain senders, or another restriction may be preventing delivery.
[email protected] ([email protected])
mail.jkt.itochu.co.id gave this error:
Dangerous Attachment has been Removed. The file "<no filename>" has been 
removed because of a virus. It was infected with the "unknown" 
virus. File quarantined as: ""."" 

Your message wasn't delivered due to a permission or security issue. It may 
have been rejected by a moderator, the address may only accept e-
mail from certain senders, or another restriction may be preventing delivery.






Diagnostic information for administrators:

Generating server: MI-SIN-MX01.misteel.com.sg

[email protected]
mail.jkt.itochu.co.id #554 5.7.1 Dangerous Attachment has been Removed. The 
file "<no filename>" has been removed because of a virus. It 
was infected with the "unknown" virus. File quarantined as: ""."" ##

[email protected]
mail.jkt.itochu.co.id #554 5.7.1 Dangerous Attachment has been Removed. The 
file "<no filename>" has been removed because of a virus. It 
was infected with the "unknown" virus. File quarantined as: ""."" ##

Original message headers:

Received: from MI-SIN-MX02.misteel.com.sg ([::1]) by
 MI-SIN-MX01.misteel.com.sg ([::1]) with mapi id 14.02.0387.000; Mon, 27 Oct
 2014 09:26:12 +0800
From: Octaviana Tjoa <[email protected]>
To: Gusli Marlius <[email protected]>, Inggar Srikawuryan
        <[email protected]>
CC: "[email protected]" <[email protected]>
Subject: RE: Permintaan Surat Pernyataan dari PT. DSS
Thread-Topic: Permintaan Surat Pernyataan dari PT. DSS
Thread-Index: 
AQHP6RYt/uoEGH7he0OOn+q6D8X4CJwyYYhAgAgMOAD//3z+gIAAhq3wgAD5iWCAA8zRgIAD/dyw
Date: Mon, 27 Oct 2014 01:26:11 +0000
Message-ID: 
<113c0bd855a1ca489ed49dd3a02421724a43a...@mi-sin-mx02.misteel.com.sg>
References: 
<96a1273880811645b7aa92410ba47151ba1e8...@mi-sin-mx02.misteel.com.sg>
 <[email protected]>
 <113c0bd855a1ca489ed49dd3a02421724a42e...@mi-sin-mx02.misteel.com.sg>
  <[email protected]>
In-Reply-To: <[email protected]>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
x-originating-ip: [203.130.239.186]
Content-Type: multipart/alternative;
        boundary="_000_113C0BD855A1CA489ED49DD3A02421724A43AEFDMISINMX02mistee_"
MIME-Version: 1.0
Reporting-MTA: dns; MI-SIN-MX01.misteel.com.sg

Final-recipient: RFC822; [email protected]
Action: failed
Status: 5.7.1
Remote-MTA: dns; mail.jkt.itochu.co.id
X-Supplementary-Info: <mail.jkt.itochu.co.id #5.7.1 smtp;554 5.7.1 Dangerous
 Attachment has been Removed.  The file "<no filename>" has been removed
 because of a virus.  It was infected with the "unknown" virus.  File
 quarantined as: ""."">
X-Display-Name: Gusli Marlius

Final-recipient: RFC822; [email protected]
Action: failed
Status: 5.7.1
Remote-MTA: dns; mail.jkt.itochu.co.id
X-Supplementary-Info: <mail.jkt.itochu.co.id #5.7.1 smtp;554 5.7.1 Dangerous
 Attachment has been Removed.  The file "<no filename>" has been removed
 because of a virus.  It was infected with the "unknown" virus.  File
 quarantined as: ""."">


dan dilihat dari smtp in log kami seperti dibawah ini:

Mon 2014-10-27 08:25:58: 05: [051697] Session 051697; child 0001
Mon 2014-10-27 08:25:58: 05: [051697] Accepting SMTP connection from 
[61.8.202.38:48440] to [165.108.159.10:25]
Mon 2014-10-27 08:25:58: 03: [051697] --> 220-mail.jkt.itochu.co.id ESMTP 
MDaemon 14.0.3; Mon, 27 Oct 2014 08:25:58 +0700
Mon 2014-10-27 08:25:58: 03: [051697] --> 220 No public service mail PT. Itochu 
Indonesia
Mon 2014-10-27 08:25:58: 02: [051697] <-- EHLO webmail.misteel.com.sg
Mon 2014-10-27 08:25:58: 03: [051697] --> 250-mail.jkt.itochu.co.id Hello 
webmail.misteel.com.sg, pleased to meet you
Mon 2014-10-27 08:25:58: 03: [051697] --> 250-ETRN
Mon 2014-10-27 08:25:58: 03: [051697] --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Mon 2014-10-27 08:25:58: 03: [051697] --> 250-8BITMIME
Mon 2014-10-27 08:25:58: 03: [051697] --> 250 SIZE 20480000
Mon 2014-10-27 08:25:58: 02: [051697] <-- MAIL 
FROM:<[email protected]> SIZE=53011
Mon 2014-10-27 08:25:58: 05: [051697] Performing PTR lookup 
(38.202.8.61.IN-ADDR.ARPA)
Mon 2014-10-27 08:25:58: 05: [051697] *  D=38.202.8.61.IN-ADDR.ARPA TTL=(66) 
PTR=[webmail.misteel.com.sg]
Mon 2014-10-27 08:25:58: 05: [051697] *  Gathering A records...
Mon 2014-10-27 08:25:59: 05: [051697] *  D=webmail.misteel.com.sg TTL=(9) 
A=[61.8.202.38]
Mon 2014-10-27 08:25:59: 05: [051697] ---- End PTR results
Mon 2014-10-27 08:25:59: 05: [051697] Performing IP lookup 
(webmail.misteel.com.sg)
Mon 2014-10-27 08:25:59: 05: [051697] *  D=webmail.misteel.com.sg TTL=(9) 
A=[61.8.202.38]
Mon 2014-10-27 08:25:59: 05: [051697] ---- End IP lookup results
Mon 2014-10-27 08:25:59: 05: [051697] Performing IP lookup (jkt.misteel.co.id)
Mon 2014-10-27 08:25:59: 05: [051697] *  D=jkt.misteel.co.id TTL=(60) 
A=[202.171.12.212]
Mon 2014-10-27 08:25:59: 05: [051697] *  P=010 S=000 D=jkt.misteel.co.id 
TTL=(60) MX=[mismx00.misteel.com.sg]
Mon 2014-10-27 08:25:59: 05: [051697] *  P=030 S=001 D=jkt.misteel.co.id 
TTL=(60) MX=[mx3.ntt.net.id] {202.171.1.139}
Mon 2014-10-27 08:25:59: 05: [051697] *  D=jkt.misteel.co.id TTL=(60) 
A=[202.171.12.212]
Mon 2014-10-27 08:25:59: 05: [051697] ---- End IP lookup results
Mon 2014-10-27 08:25:59: 03: [051697] --> 250 <[email protected]>, 
Sender ok
Mon 2014-10-27 08:25:59: 02: [051697] <-- RCPT TO:<[email protected]>
Mon 2014-10-27 08:25:59: 05: [051697] Performing DNS-BL lookup (61.8.202.38 - 
connecting IP)
Mon 2014-10-27 08:25:59: 05: [051697] *  zen.spamhaus.org - passed
Mon 2014-10-27 08:25:59: 05: [051697] ---- End DNS-BL results
Mon 2014-10-27 08:25:59: 03: [051697] --> 250 <[email protected]>, 
Recipient ok
Mon 2014-10-27 08:26:00: 02: [051697] <-- RCPT TO:<[email protected]>
Mon 2014-10-27 08:26:00: 03: [051697] --> 250 <[email protected]>, 
Recipient ok
Mon 2014-10-27 08:26:00: 02: [051697] <-- DATA
Mon 2014-10-27 08:26:00: 01: [051697] Creating temp file (SMTP): 
s:\mdaemon\queues\temp\md50000686971.tmp
Mon 2014-10-27 08:26:00: 03: [051697] --> 354 Enter mail, end with <CRLF>.<CRLF>
Mon 2014-10-27 08:26:00: 05: [051697] Connection closed
Mon 2014-10-27 08:26:00: 04: [051697] SMTP session terminated (Bytes in/out: 
37119/461)

Salam
Benny


-- 
--[MDaemon-L]------------------------------------------------
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server.

Netiket: http://www.netmeister.org/news/learn2quote
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com
Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com
Versi terakhir MD 14.5, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2

Kirim email ke