Dear teman teman milist,

kami mempunyai masalah email dengan log berikut

Tue 2016-06-14 16:09:55: Parsing message
<d:\mdaemon\queues\remote\pd35002632367.msg>
Tue 2016-06-14 16:09:55: *  From: [email protected]
Tue 2016-06-14 16:09:55: *  To: [email protected]
Tue 2016-06-14 16:09:55: *  Subject: test email
Tue 2016-06-14 16:09:55: *  Size (bytes): 3571
Tue 2016-06-14 16:09:55: *  Message-ID:
<emf7669b78-4ef3-497f-891b-932259c82daa@yusuf>
Tue 2016-06-14 16:09:55: Attempting SMTP connection to [
accord-healthcare.com]
Tue 2016-06-14 16:09:55: Resolving MX records for [accord-healthcare.com]
(DNS Server: 202.152.0.2)...
Tue 2016-06-14 16:09:55: *  P=000 S=001 D=accord-healthcare.com TTL=(60)
MX=[accordhealthcare-com01e.mail.protection.outlook.com]
Tue 2016-06-14 16:09:55: *  P=010 S=002 D=accord-healthcare.com TTL=(60)
MX=[mx1.emailsrvr.com]
Tue 2016-06-14 16:09:55: *  P=020 S=000 D=accord-healthcare.com TTL=(60)
MX=[mx2.emailsrvr.com]
Tue 2016-06-14 16:09:55: Attempting SMTP connection to [
accordhealthcare-com01e.mail.protection.outlook.com:25]
Tue 2016-06-14 16:09:55: Resolving A record for [
accordhealthcare-com01e.mail.protection.outlook.com] (DNS Server:
202.152.0.2)...
Tue 2016-06-14 16:09:55: *  D=
accordhealthcare-com01e.mail.protection.outlook.com TTL=(0)
A=[213.199.154.170]
Tue 2016-06-14 16:09:55: Attempting SMTP connection to [213.199.154.170:25]
Tue 2016-06-14 16:09:55: Waiting for socket connection...
Tue 2016-06-14 16:10:05: *  Connection established (182.23.18.99:4729 ->
213.199.154.170:25)
Tue 2016-06-14 16:10:05: Waiting for protocol to start...
Tue 2016-06-14 16:10:05: <-- 220 DB5EUR01FT006.mail.protection.outlook.com
Microsoft ESMTP MAIL Service ready at Tue, 14 Jun 2016 09:09:57 +0000
Tue 2016-06-14 16:10:05: --> EHLO mail.mersifarma.com
Tue 2016-06-14 16:10:05: <-- 250-DB5EUR01FT006.mail.protection.outlook.com
Hello [182.23.18.99]
Tue 2016-06-14 16:10:05: <-- 250-SIZE 157286400
Tue 2016-06-14 16:10:05: <-- 250-PIPELINING
Tue 2016-06-14 16:10:05: <-- 250-DSN
Tue 2016-06-14 16:10:05: <-- 250-ENHANCEDSTATUSCODES
Tue 2016-06-14 16:10:05: <-- 250-STARTTLS
Tue 2016-06-14 16:10:05: <-- 250-8BITMIME
Tue 2016-06-14 16:10:05: <-- 250-BINARYMIME
Tue 2016-06-14 16:10:05: <-- 250 CHUNKING
Tue 2016-06-14 16:10:05: --> MAIL From:<prvs=1973bede85=
[email protected]> SIZE=3571
Tue 2016-06-14 16:10:06: <-- 250 2.1.0 Sender OK
Tue 2016-06-14 16:10:06: --> RCPT To:<[email protected]>
Tue 2016-06-14 16:10:11: <-- 550 5.7.606 Access denied, banned sending IP
[182.23.18.99]. To request removal from this list please visit
https://sender.office.com/ and follow the directions. For more information
please go to  http://go.microsoft.com/fwlink/?LinkID=526655 (AS160126
Tue 2016-06-14 16:10:11: --> QUIT
Tue 2016-06-14 16:10:11: <-- 221 2.0.0 Service closing transmission channel
Tue 2016-06-14 16:10:11: SMTP session terminated (Bytes in/out: 639/141)
Tue 2016-06-14 16:10:11: ----------


kami sudah mengikuti langkah2 untuk removal list seperti yang disarankan
Microsoft namun sudah beberapa hari ini email selalu gagal. sebagai info
ada beberapa domain email yang mempunyai error yang sama seperti error
diatas.

kami sudah mengirimkan email to [email protected] namun sampai
sekarang belum menerima balasan.

mohon bantuannya langkah apa lagi yang harus kami lakukan untuk masalah ini


salam,
Yusuf

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