Yth Pak Syafril Mohon bantu solusi Pak, user saya dapat report email tidak terkirim (mohon di scroll ke bawah), namun saya lihat dari log di server sudah sukses.
Kira-kira ini masalahnya apa ya Pak? Apakah ada yang harus saya lakukan atau tambahan seting dari sisi server? Berikut log dari server yang menyatakan emailnya tersebut sukses terkirim 17:41:08.460: 01: ---------- Thu 2016-12-01 17:41:21.784: 05: [340673] Session 340673; child 0001 Thu 2016-12-01 17:41:21.784: 01: [340673] Parsing message <d:\mdaemon\queues\remote\pd35000545619.msg> Thu 2016-12-01 17:41:21.785: 01: [340673] * From: [email protected] Thu 2016-12-01 17:41:21.785: 01: [340673] * To: [email protected] Thu 2016-12-01 17:41:21.785: 01: [340673] * Subject: <JICA?> ???????? Thu 2016-12-01 17:41:21.785: 01: [340673] * Size (bytes): 446199 Thu 2016-12-01 17:41:21.785: 01: [340673] * Message-ID: <[email protected]> Thu 2016-12-01 17:41:21.786: 01: [340673] * This message is 0 minutes old; it has 15 minutes left in this queue Thu 2016-12-01 17:41:21.786: 05: [340673] Attempting SMTP connection to [friends.jica.go.jp] Thu 2016-12-01 17:41:21.786: 05: [340673] Resolving MX records for [friends. jica.go.jp] (DNS Server: 8.8.8.8)... Thu 2016-12-01 17:41:21.879: 05: [340673] * P=000 S=000 D=friends.jica.go.jp TTL=(1439) MX=[friends-jica-go-jp.mail.protection.outlook.com] Thu 2016-12-01 17:41:21.879: 05: [340673] Attempting SMTP connection to [friends-jica-go-jp.mail.protection.outlook.com:25] Thu 2016-12-01 17:41:21.879: 05: [340673] Resolving A record for [friends-jica-go-jp.mail.protection.outlook.com] (DNS Server: 8.8.8.8)... Thu 2016-12-01 17:41:22.619: 05: [340673] * D=friends-jica-go-jp.mail.protection.outlook.com TTL=(0) A=[23.103.139.138] Thu 2016-12-01 17:41:22.619: 05: [340673] * D=friends-jica-go-jp.mail.protection.outlook.com TTL=(0) A=[23.103.139.170] Thu 2016-12-01 17:41:22.619: 05: [340673] Randomly picked 23.103.139.138 from list of A records Thu 2016-12-01 17:41:22.619: 05: [340673] Attempting SMTP connection to [23. 103.139.138:25] Thu 2016-12-01 17:41:22.619: 05: [340673] Waiting for socket connection... Thu 2016-12-01 17:41:22.879: 05: [340673] * Connection established (202.78. 202.4:60641 -> 23.103.139.138:25) Thu 2016-12-01 17:41:22.879: 05: [340673] Waiting for protocol to start... Thu 2016-12-01 17:41:23.204: 02: [340673] <-- 220 OS2JPN01FT005.mail.protection.outlook.com Microsoft ESMTP MAIL Service ready at Thu, 1 Dec 2016 10:41:26 +0000 Thu 2016-12-01 17:41:23.204: 03: [340673] --> EHLO mail.os-selnajaya.com Thu 2016-12-01 17:41:23.466: 02: [340673] <-- 250-OS2JPN01FT005.mail.protection.outlook.com Hello [202.78.202.4] Thu 2016-12-01 17:41:23.466: 02: [340673] <-- 250-SIZE 157286400 Thu 2016-12-01 17:41:23.466: 02: [340673] <-- 250-PIPELINING Thu 2016-12-01 17:41:23.466: 02: [340673] <-- 250-DSN Thu 2016-12-01 17:41:23.466: 02: [340673] <-- 250-ENHANCEDSTATUSCODES Thu 2016-12-01 17:41:23.466: 02: [340673] <-- 250-STARTTLS Thu 2016-12-01 17:41:23.466: 02: [340673] <-- 250-8BITMIME Thu 2016-12-01 17:41:23.466: 02: [340673] <-- 250-BINARYMIME Thu 2016-12-01 17:41:23.466: 02: [340673] <-- 250 CHUNKING Thu 2016-12-01 17:41:23.466: 03: [340673] --> STARTTLS Thu 2016-12-01 17:41:23.725: 02: [340673] <-- 220 2.0.0 SMTP server ready Thu 2016-12-01 17:41:24.273: 05: [340673] SSL negotiation successful (TLS 1. 2, 256 bit key exchange, 128 bit AES encryption) Thu 2016-12-01 17:41:24.273: 03: [340673] --> EHLO mail.os-selnajaya.com Thu 2016-12-01 17:41:24.533: 02: [340673] <-- 250-OS2JPN01FT005.mail.protection.outlook.com Hello [202.78.202.4] Thu 2016-12-01 17:41:24.533: 02: [340673] <-- 250-SIZE 157286400 Thu 2016-12-01 17:41:24.533: 02: [340673] <-- 250-PIPELINING Thu 2016-12-01 17:41:24.533: 02: [340673] <-- 250-DSN Thu 2016-12-01 17:41:24.533: 02: [340673] <-- 250-ENHANCEDSTATUSCODES Thu 2016-12-01 17:41:24.533: 02: [340673] <-- 250-AUTH LOGIN Thu 2016-12-01 17:41:24.533: 02: [340673] <-- 250-8BITMIME Thu 2016-12-01 17:41:24.533: 02: [340673] <-- 250-BINARYMIME Thu 2016-12-01 17:41:24.533: 02: [340673] <-- 250 CHUNKING Thu 2016-12-01 17:41:24.533: 03: [340673] --> MAIL From:<[email protected]> SIZE=446199 Thu 2016-12-01 17:41:24.795: 02: [340673] <-- 250 2.1.0 Sender OK Thu 2016-12-01 17:41:24.795: 03: [340673] --> RCPT To:<[email protected]> Thu 2016-12-01 17:41:25.343: 02: [340673] <-- 250 2.1.5 Recipient OK Thu 2016-12-01 17:41:25.343: 03: [340673] --> DATA Thu 2016-12-01 17:41:25.602: 02: [340673] <-- 354 Start mail input; end with <CRLF>.<CRLF> Thu 2016-12-01 17:41:25.602: 05: [340673] Sending <d:\mdaemon\queues\remote\pd35000545619.msg> to [23.103.139.138] Thu 2016-12-01 17:41:39.425: 05: [340673] Transfer Complete Thu 2016-12-01 17:41:40.617: 02: [340673] <-- 250 2.6.0 <[email protected]> [InternalId=28436978472230, Hostname=OSXPR01MB0741.jpnprd01.prod.outlook.com] 453182 bytes in 13.782, 32.111 KB/sec Queued mail for delivery Thu 2016-12-01 17:41:40.617: 03: [340673] --> QUIT Thu 2016-12-01 17:41:40.876: 02: [340673] <-- 221 2.0.0 Service closing transmission channel Thu 2016-12-01 17:41:40.876: 05: [340673] SMTP session successful (Bytes in/out: 881/454192) Thu 2016-12-01 17:41:40.876: 01: ---------- Mohon di bantu cek email dibawah ini, yang menyatakan email gagal kirim. Terima kasih sebelumnya Pak.. Best regards, Agus Tarpindo IT From: Yachiyo Ishibashi [mailto:[email protected]] Sent: Friday, December 02, 2016 8:38 AM To: 'Agus Tarpindo' Cc: [email protected] Subject: 転送: Undeliverable: <JICA様> 翻訳料金の御案内 (Permohonan support) Dear Pak Agus Bolehkah saya minta support Bapak karena email saya kepada client baru tidak terkirim. Best regards, Yachiyo Ishibashi 差出人: [email protected] [mailto:[email protected]] 送信日時: Thursday, December 01, 2016 5:42 PM 宛先: [email protected] 件名: Undeliverable: <JICA様> 翻訳料金の御案内 Your message to [email protected] <mailto:[email protected]> couldn't be delivered. Yamazaki.ryuji wasn't found at friends.jica.go.jp. ishibashi Office 365 Yamazaki.ryuji Action Required Recipient Unknown To address How to Fix It The address may be misspelled or may not exist. Try one or more of the following: * Send the message again following these steps: In Outlook, open this non-delivery report (NDR) and choose Send Again from the Report ribbon. In Outlook on the web, select this NDR, then select the link "To send this message again, click here." Then delete and retype the entire recipient address. If prompted with an Auto-Complete List suggestion don't select it. After typing the complete address, click Send. * Contact the recipient (by phone, for example) to check that the address exists and is correct. * The recipient may have set up email forwarding to an incorrect address. Ask them to check that any forwarding they've set up is working correctly. * Clear the recipient Auto-Complete List in Outlook or Outlook on the web by following the steps in this article: Fix email delivery issues for error code 5.1.10 in Office 365 <http://go.microsoft.com/fwlink/?LinkId=532972> , and then send the message again. Retype the entire recipient address before selecting Send. If the problem continues, forward this message to your email admin. If you're an email admin, refer to the More Info for Email Admins section below. Was this helpful? Send feedback to Microsoft <http://go.microsoft.com/fwlink/?LinkId=525921> . _____ More Info for Email Admins Status code: 550 5.1.10 This error occurs because the sender sent a message to an email address hosted by Office 365 but the address is incorrect or doesn't exist at the destination domain. The error is reported by the recipient domain's email server, but most often it must be fixed by the person who sent the message. If the steps in the How to Fix It section above don't fix the problem, and you're the email admin for the recipient, try one or more of the following: The email address exists and is correct - Confirm that the recipient address exists, is correct, and is accepting messages. Synchronize your directories - If you have a hybrid environment and are using directory synchronization make sure the recipient's email address is synced correctly in both Office 365 and in your on-premises directory. Errant forwarding rule - Check for forwarding rules that aren't behaving as expected. Forwarding can be set up by an admin via mail flow rules or mailbox forwarding address settings, or by the recipient via the Inbox Rules feature. Recipient has a valid license - Make sure the recipient has an Office 365 license assigned to them. The recipient's email admin can use the Office 365 admin center to assign a license (Users > Active Users > select the recipient > Assigned License > Edit). Mail flow settings and MX records are not correct - Misconfigured mail flow or MX record settings can cause this error. Check your Office 365 mail flow settings to make sure your domain and any mail flow connectors are set up correctly. Also, work with your domain registrar to make sure the MX records for your domain are configured correctly. For more information and additional tips to fix this issue, see Fix email delivery issues for error code 5.1.10 in Office 365 <http://go.microsoft.com/fwlink/?LinkId=532972> . Original Message Details Created Date: 12/1/2016 10:41:15 AM Sender Address: [email protected] <mailto:[email protected]> Recipient Address: [email protected] <mailto:[email protected]> Subject: <JICA様> 翻訳料金の御案内 Error Details Reported error: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient not found by SMTP address lookup DSN generated by: OSXPR01MB0741.jpnprd01.prod.outlook.com Message Hops HOP TIME (UTC) FROM TO WITH RELAY TIME 1 12/1/2016 10:41:20 AM OSSLTP067 mail.os-selnajaya.com ESMTPA 5 sec 2 12/1/2016 10:41:28 AM mail.os-selnajaya.com OS2JPN01FT005.mail.protection.outlook.com Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256_P256) 8 sec 3 12/1/2016 10:41:30 AM OS2JPN01FT005.eop-JPN01.prod.protection.outlook.com KAWPR01CA0071.outlook.office365.com Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P384) 2 sec 4 12/1/2016 10:41:30 AM KAWPR01CA0071.jpnprd01.prod.outlook.com OSXPR01MB0741.jpnprd01.prod.outlook.com Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P384) * Original Message Headers Received: from KAWPR01CA0071.jpnprd01.prod.outlook.com (10.174.229.159) by OSXPR01MB0741.jpnprd01.prod.outlook.com (10.167.147.143) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P384) id 15.1.747.13; Thu, 1 Dec 2016 10:41:30 +0000 Received: from OS2JPN01FT005.eop-JPN01.prod.protection.outlook.com (2a01:111:f400:7e9c::201) by KAWPR01CA0071.outlook.office365.com (2603:1096:402:b::31) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P384) id 15.1.761.9 via Frontend Transport; Thu, 1 Dec 2016 10:41:30 +0000 Authentication-Results: spf=pass (sender IP is 202.78.202.4) smtp.mailfrom=os-selnajaya.com; friends.jica.go.jp; dkim=none (message not signed) header.d=none;friends.jica.go.jp; dmarc=pass action=none header.from=os-selnajaya.com; Received-SPF: Pass (protection.outlook.com: domain of os-selnajaya.com designates 202.78.202.4 as permitted sender) receiver=protection.outlook.com; client-ip=202.78.202.4; helo=mail.os-selnajaya.com; Received: from mail.os-selnajaya.com (202.78.202.4) by OS2JPN01FT005.mail.protection.outlook.com (10.152.184.126) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256_P256) id 15.1.734.4 via Frontend Transport; Thu, 1 Dec 2016 10:41:28 +0000 X-IncomingTopHeaderMarker: OriginalChecksum:;UpperCasedChecksum:;SizeAsReceived:1247;Count:21 X-MDAV-Processed: mail.os-selnajaya.com, Thu, 01 Dec 2016 17:41:21 +0700 Received: from OSSLTP067 by mail.os-selnajaya.com with ESMTPA id md50001919221.msg for <[email protected] <mailto:[email protected]> >; Thu, 01 Dec 2016 17:41:20 +0700 X-Spam-Processed: mail.os-selnajaya.com, Thu, 01 Dec 2016 17:41:20 +0700 (not processed: message from trusted or authenticated source) X-MDRemoteIP: 182.253.176.75 X-MDHelo: OSSLTP067 X-MDArrival-Date: Thu, 01 Dec 2016 17:41:20 +0700 X-Authenticated-Sender: [email protected] <mailto:[email protected]> X-Return-Path: [email protected] <mailto:[email protected]> X-Envelope-From: [email protected] <mailto:[email protected]> X-MDaemon-Deliver-To: [email protected] <mailto:[email protected]> From: Yachiyo Ishibashi <[email protected] <mailto:[email protected]> > To: <[email protected] <mailto:[email protected]> > CC: <[email protected] <mailto:[email protected]> >, 'Aya Yoshino' <[email protected] <mailto:[email protected]> > Subject: =?iso-2022-jp?B?PEpJQ0EbJEJNTRsoQj4bJEIhIUtdTHVOQTZiJE44ZjBGRmIbKEI=?= Date: Thu, 1 Dec 2016 17:41:15 +0700 Message-ID: <[email protected] <mailto:[email protected]> > MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_NextPart_000_00C1_01D24BFA.1DFD1C40" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AdJLvtf0h4U7zuYIQ0qsbRDorAMbgw== Content-Language: en-us X-IncomingHeaderCount: 21 Return-Path: [email protected] <mailto:[email protected]> X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: fd53c588-030f-4277-826f-b5fe0ca396f9:0 X-Forefront-Antispam-Report: CIP:202.78.202.4;IPV:NLI;CTRY:ID;EFV:NLI; X-Microsoft-Exchange-Diagnostics: 1;OS2JPN01FT005;1:+f6i1dVdq5ETG88M+Ju+AuOy25d8eDYGBp2dkNe1tgFc+ZpKkVMmH71JRV bSOYQe8/PbLgpamoKO0RQHlTEB11W7biYsu1ohox7LKsskEcLBuRWJ3I4qBcuMi7oLafiopZqoVu TCZi0cIWw4N8WFEkTZMuLNBDiHuK5+f6xJqXOW98NnPbjlgpXNaAwC53gNRVjVx5pvJ4naGKueT/ fs/PcDcgl9ch4FqynN0OqlZe1WTrXBupH94Ayqf/AIq+xUCFdFUg7srmuJhNXn5oP9uAUls8AIdU BCaiIvunt1QuvPWmtDFLady1IqJa+MHQHCKSr41gzgCDLdCyISWoqTqWAscxvhVx3fxwhwSQGvS4 niqo1gYavYm8IF48wGZa/NN+4KQo0D27KaqfUIjU9TUqFqb+jC5OsKcnsGlKz1vTtkSw+Av1srDD mHziFmvr2wQgEkxS4yrhCKLHphZlyofYDIiNuAHALlVjBBYU+mWvKvRmsWo290HvGdY2NeXQ0Sto jXGbc213RVX6eczQ8Lx1PFetUe0XT6r64hfKslwyyUyVDh0c0elxnnim3bGpvE X-MS-Office365-Filtering-Correlation-Id: cb5b7bab-2b42-44f7-471b-08d419d69c47 X-Microsoft-Antispam: UriScan:;BCL:0;PCL:0;RULEID:(22001)(81800161)(8251501002)(3010002)(71701004) ;SRVR:OSXPR01MB0741; X-Microsoft-Exchange-Diagnostics: 1;OSXPR01MB0741;3:GRRZvUbVx9uS+UiYtkkPIculU/3m7cF3bU1sCChd4aqd2l55I7TjDOdgQQ HAAaE294x3rkYkGOoIAV0jubPzizOXMjyg+cfD0CxL8tDJ8fnwJK6GFYMYoD92kN+mFkttwTWhtW /HzKwU6PcbLgGwvj+NlhWHyqF6CfZnY/jp59i0qRcRg//hVKskFqe+BUDP/APNzK8w5+MnoRSZte bsCxXxZhs8rOQtxUoDRVJdMtuEB0jTEJQ9gAUPu008vxB+9K+Uc05OJeSz8ehF62L52F3+dGUy6d TEQz1KClSZYLBDvV257VbXXEO3bbnm68mi9vp2xoH28umRUGifd1PT2b0rKoGzVyExWdwjjvmsLl I0qyXBIq1pvNmRfA2t2gbE/N7QESy2Gken8Em1V5v/huLNb22SftQbD7XmURnO8hWTDaN7tWgcK0 Ucs5nakSrESvvlYreGDZVGdaybvpA9OQ== X-Microsoft-Exchange-Diagnostics: 1;OSXPR01MB0741;25:eNg3QyK4HAqRKt6K7dOEZ7O4ytbQbcF2qqkdaYm9XLxWrgwbzB0KsfsmU NSHAUv1RTSjIzn4vo1SIE9+vc1/Z4OsIt6iLk+i0rvLishqxyQiA6NbY8UeXHvbbLBCOnM/9Qhbi PwPMet+P4M5CfVhpcy0VJLYgip28Lf7QrO1rjCsI9nNycyDBWuZov6DEvx71GRY7mko1giYEJHAD UHB///v/ywpT1woAUCfBGav9+uYqY2Z4Cmct6ZaSUC9M6V3yfi70np0kFzzktdrufazl3gwngexy 8o2oB4gGYHhWezClmGb/71BbA1Al3nQuD49vNj3PKI5iqxa4FFrJOZCoVff817GasgJhpMTWkjvi ce9sxXFZpUBdItjJxMLTVOAtG72rmBzlLeEH1emLNv5qOuUZu8/9qh2wDMgb0s8KFZGZezP4rCPn M2kVNJ549ePTtMnsY8Nfrj5mjYCEEMclRP1Pn7Sua0T/z9Og9i/ShcyIstVGKkLwlkkRox7qT9T1 PhNg2qr3L82EtaUYudSiMVpOtx8+VvvC6+MURTFiY1fnO+n0SERV3cvEoSMumbDo5PzeDA/cm+LU JuM8zTKig==
Reporting-MTA: dns;OSXPR01MB0741.jpnprd01.prod.outlook.com Received-From-MTA: dns;mail.os-selnajaya.com Arrival-Date: Thu, 1 Dec 2016 10:41:30 +0000 Final-Recipient: rfc822;[email protected] Action: failed Status: 5.1.10 Diagnostic-Code: smtp;550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient not found by SMTP address lookup
