Dear Pak Syafril,

Saya dapat info dari user internal kami bahwa yang bersangkutan mengirim email 
ke saya namun tidak masuk ke mailbox saya.
Saya cek log smtp-in dan router sukses, kira-kira kenapa tidak ada di mailbox 
saya ya Pak?

Berikut log smtp-in nya:

Wed 2018-01-10 15:09:49.889: ----------
Wed 2018-01-10 15:08:09.553: [095967] Session 095967; child 0069
Wed 2018-01-10 15:08:09.553: [095967] Accepting SMTP connection from 
36.84.228.213:15090 to 172.30.2.2:587
Wed 2018-01-10 15:08:09.554: [095967] --> 220 mail.fastratabuana.co.id ESMTP 
MSA MDaemon 16.0.4; Wed, 10 Jan 2018 15:08:09 +0700
Wed 2018-01-10 15:08:09.633: [095967] <-- EHLO BMJMB
Wed 2018-01-10 15:08:09.633: [095967] --> 250-mail.fastratabuana.co.id Hello 
BMJMB [36.84.228.213], pleased to meet you
Wed 2018-01-10 15:08:09.633: [095967] --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Wed 2018-01-10 15:08:09.633: [095967] --> 250-8BITMIME
Wed 2018-01-10 15:08:09.633: [095967] --> 250-ENHANCEDSTATUSCODES
Wed 2018-01-10 15:08:09.633: [095967] --> 250-STARTTLS
Wed 2018-01-10 15:08:09.633: [095967] --> 250 SIZE
Wed 2018-01-10 15:08:09.700: [095967] <-- AUTH LOGIN
Wed 2018-01-10 15:08:09.700: [095967] --> 334 VXNlcm5hbWU6
Wed 2018-01-10 15:08:09.775: [095967] <-- 
ZmJqbWIuYm1AZmFzdHJhdGFidWFuYS5jby5pZA==
Wed 2018-01-10 15:08:09.775: [095967] --> 334 UGFzc3dvcmQ6
Wed 2018-01-10 15:08:09.848: [095967] <-- ******
Wed 2018-01-10 15:08:09.848: [095967] --> 235 2.7.0 Authentication successful
Wed 2018-01-10 15:08:09.848: [095967] Authenticated as 
fbjmb...@fastratabuana.co.id
Wed 2018-01-10 15:08:09.929: [095967] <-- MAIL FROM: 
<fbjmb...@fastratabuana.co.id>
Wed 2018-01-10 15:08:09.930: [095967] --> 250 2.1.0 Sender OK
Wed 2018-01-10 15:08:09.987: [095967] <-- RCPT TO: 
<asep.yuliy...@kapalapi.co.id>
Wed 2018-01-10 15:08:10.011: [095967] --> 250 2.1.5 Recipient OK
Wed 2018-01-10 15:08:10.073: [095967] <-- DATA
Wed 2018-01-10 15:08:10.074: [095967] Creating temp file (SMTP): 
d:\mdaemon\queues\temp\56\md50000007458.tmp
Wed 2018-01-10 15:08:10.074: [095967] --> 354 Enter mail, end with <CRLF>.<CRLF>
Wed 2018-01-10 15:09:48.189: [095967] Message size: 5957941 bytes
Wed 2018-01-10 15:09:48.190: [095967] Passing message through AntiVirus (Size: 
5957941)...
Wed 2018-01-10 15:09:48.933: [095967] *  Message is clean (no viruses found)
Wed 2018-01-10 15:09:48.933: [095967] ---- End AntiVirus results
Wed 2018-01-10 15:09:49.025: [095967] Message creation successful: 
d:\mdaemon\queues\inbound\25\md50000174655.msg
Wed 2018-01-10 15:09:49.025: [095967] --> 250 2.6.0 Ok, message saved 
<Message-ID: <004e01d389ea$242c6c40$6c8544c0$@fastratabuana.co.id>>
Wed 2018-01-10 15:09:51.493: [095967] <-- QUIT
Wed 2018-01-10 15:09:51.493: [095967] --> 221 2.0.0 See ya in cyberspace
Wed 2018-01-10 15:09:51.493: [095967] SMTP session successful (Bytes in/out: 
5958126/548)
Wed 2018-01-10 15:09:51.493: ----------


Berikut log route nya:

Wed 2018-01-10 15:09:49.282: ----------
Wed 2018-01-10 15:09:54.026: INBOUND message: md50000174655.msg
Wed 2018-01-10 15:09:54.026: *  From: "Nasir" <fbjmb...@fastratabuana.co.id>
Wed 2018-01-10 15:09:54.026: *  To: <asep.yuliy...@kapalapi.co.id>
Wed 2018-01-10 15:09:54.026: *  Subject: FW: Surat Usulan Pengajuan Retur 
Subdist PT.Trimulia Gayatri
Wed 2018-01-10 15:09:54.026: *  Message-ID: 
<004e01d389ea$242c6c40$6c8544c0$@fastratabuana.co.id>
Wed 2018-01-10 15:09:54.027: *  Size: 5958796; 
d:\mdaemon\queues\local\md35050328202.msg
Wed 2018-01-10 15:09:54.027: ----------

Terimakasih,
Asep. Y


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