Dear Pak Syafril,

Kami mendapatkan info dari user (recipient) yang menerima email notifikasi
bahwa ada yang kirim file hdr yang tidak bisa di scan sehingga masuk
karantina, 
Sender nya ini dari aplikasi yang kirim secara otomatis.
Menurut developer kami, file yang di attach adalah file excel (OOS CARREFOUR
PABELAN SOLO 1049028_15012018142547.xls) dan tidak di password.
Saya cek di log smtp-in dianggap no viruses found, namun di log antivirus
attachmnt nya bukan xls dan tidak bisa discan sehingga di karantina.
Itu kira-kira kenapa ya Pak?

Berikut log SMTP-in dan log dari antivirus.

*Log SMTP-in
Tue 2018-01-16 14:24:36.864: ----------
Tue 2018-01-16 14:23:37.775: [639242] Session 639242; child 0048
Tue 2018-01-16 14:23:37.775: [639242] Accepting SMTP connection from
172.16.1.20:54578 to 172.30.2.2:587
Tue 2018-01-16 14:23:37.776: [639242] --> 220 mail.fastratabuana.co.id ESMTP
MSA MDaemon 16.0.4; Tue, 16 Jan 2018 14:23:37 +0700
Tue 2018-01-16 14:23:37.777: [639242] <-- EHLO FBFEIS01
Tue 2018-01-16 14:23:37.778: [639242] --> 250-mail.fastratabuana.co.id Hello
FBFEIS01 [172.16.1.20], pleased to meet you
Tue 2018-01-16 14:23:37.778: [639242] --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Tue 2018-01-16 14:23:37.778: [639242] --> 250-8BITMIME
Tue 2018-01-16 14:23:37.778: [639242] --> 250-ENHANCEDSTATUSCODES
Tue 2018-01-16 14:23:37.778: [639242] --> 250-STARTTLS
Tue 2018-01-16 14:23:37.778: [639242] --> 250 SIZE
Tue 2018-01-16 14:23:37.778: [639242] <-- AUTH login
ZG9ub3RyZXBseUBmYXN0cmF0YWJ1YW5hLmNvLmlk
Tue 2018-01-16 14:23:37.778: [639242] --> 334 UGFzc3dvcmQ6
Tue 2018-01-16 14:23:37.778: [639242] <-- ******
Tue 2018-01-16 14:23:37.779: [639242] --> 235 2.7.0 Authentication
successful
Tue 2018-01-16 14:23:37.779: [639242] Authenticated as
donotre...@fastratabuana.co.id
Tue 2018-01-16 14:23:37.792: [639242] <-- MAIL
FROM:<donotre...@fastratabuana.co.id>
Tue 2018-01-16 14:23:37.793: [639242] --> 250 2.1.0 Sender OK
Tue 2018-01-16 14:23:37.793: [639242] <-- RCPT TO:<y...@fastratabuana.co.id>
Tue 2018-01-16 14:23:37.797: [639242] --> 250 2.1.5 Recipient OK
Tue 2018-01-16 14:23:37.798: [639242] <-- RCPT TO:<d...@fastratabuana.co.id>
Tue 2018-01-16 14:23:37.800: [639242] --> 250 2.1.5 Recipient OK
Tue 2018-01-16 14:23:37.800: [639242] <-- RCPT
TO:<mdm...@fastratabuana.co.id>
Tue 2018-01-16 14:23:37.804: [639242] --> 250 2.1.5 Recipient OK
Tue 2018-01-16 14:23:37.804: [639242] <-- RCPT
TO:<fbmjt...@fastratabuana.co.id>
Tue 2018-01-16 14:23:37.806: [639242] --> 250 2.1.5 Recipient OK
Tue 2018-01-16 14:23:37.807: [639242] <-- DATA
Tue 2018-01-16 14:23:37.807: [639242] Creating temp file (SMTP):
d:\mdaemon\queues\temp\34\md50000009378.tmp
Tue 2018-01-16 14:23:37.808: [639242] --> 354 Enter mail, end with
<CRLF>.<CRLF>
Tue 2018-01-16 14:23:37.809: [639242] Message size: 26866 bytes
Tue 2018-01-16 14:23:37.810: [639242] Passing message through AntiVirus
(Size: 26866)...
Tue 2018-01-16 14:23:37.838: [639242] *  Message is clean (no viruses found)
Tue 2018-01-16 14:23:37.838: [639242] ---- End AntiVirus results
Tue 2018-01-16 14:23:38.042: [639242] Message creation successful:
d:\mdaemon\queues\inbound\41\md50000176339.msg
Tue 2018-01-16 14:23:38.042: [639242] --> 250 2.6.0 Ok, message saved
Tue 2018-01-16 14:24:37.707: [639242] Connection closed
Tue 2018-01-16 14:24:37.707: [639242] SMTP session successful (Bytes in/out:
27154/503)
Tue 2018-01-16 14:24:37.707: ----------


*Log Antivirus
Tue 2018-01-16 14:24:47.140: ----------
Tue 2018-01-16 14:24:47.138: SecurityPlus AntiVirus processing
d:\mdaemon\queues\local\md35050590294.msg...
Tue 2018-01-16 14:24:47.138: * Message return-path:
donotre...@fastratabuana.co.id
Tue 2018-01-16 14:24:47.138: * Message from: donotre...@fastratabuana.co.id
Tue 2018-01-16 14:24:47.138: * Message to: d...@fastratabuana.co.id
Tue 2018-01-16 14:24:47.138: * Message subject: OOS CARREFOUR PABELAN SOLO
1049028 (RGM DIRECT MM JABAR)
Tue 2018-01-16 14:24:47.138: * Message ID:
<mdaemon-f201801161424.aa2437745md50000009...@mail.fastratabuana.co.id>
Tue 2018-01-16 14:24:47.138: Start SecurityPlus AntiVirus results
Tue 2018-01-16 14:24:47.138: * pd546116892.hdr could not be scanned
Tue 2018-01-16 14:24:47.138: * Total attachments scanned    : 0 (including
multipart/alternatives and message body)
Tue 2018-01-16 14:24:47.138: * Total attachments infected   : 0
Tue 2018-01-16 14:24:47.138: * Total attachments disinfected: 0
Tue 2018-01-16 14:24:47.138: * Total errors while scanning  : 1
Tue 2018-01-16 14:24:47.149: * Message moved to
d:\mdaemon\cfilter\quarant\md50000001574.msg
Tue 2018-01-16 14:24:47.151: * Virus notification sent to
donotre...@fastratabuana.co.id (sender)
Tue 2018-01-16 14:24:47.153: * Virus notification sent to
d...@fastratabuana.co.id (recipient)
Tue 2018-01-16 14:24:47.155: * Virus notification sent to
postmas...@fastratabuana.co.id (admin)
Tue 2018-01-16 14:24:47.155: End of SecurityPlus AntiVirus results
Tue 2018-01-16 14:24:47.155: ----------
Tue 2018-01-16 14:24:47.152: SecurityPlus AntiVirus processing
d:\mdaemon\queues\local\md35050590295.msg...
Tue 2018-01-16 14:24:47.152: * Message return-path:
donotre...@fastratabuana.co.id
Tue 2018-01-16 14:24:47.152: * Message from: donotre...@fastratabuana.co.id
Tue 2018-01-16 14:24:47.152: * Message to: fbmjtg...@fastratabuana.co.id
Tue 2018-01-16 14:24:47.152: * Message subject: OOS CARREFOUR PABELAN SOLO
1049028 (RGM DIRECT MM JABAR)
Tue 2018-01-16 14:24:47.152: * Message ID:
<mdaemon-f201801161424.aa2437745md50000009...@mail.fastratabuana.co.id>
Tue 2018-01-16 14:24:47.152: Start SecurityPlus AntiVirus results
Tue 2018-01-16 14:24:47.152: * pd551014278.hdr could not be scanned
Tue 2018-01-16 14:24:47.152: * Total attachments scanned    : 0 (including
multipart/alternatives and message body)
Tue 2018-01-16 14:24:47.152: * Total attachments infected   : 0
Tue 2018-01-16 14:24:47.152: * Total attachments disinfected: 0
Tue 2018-01-16 14:24:47.152: * Total errors while scanning  : 1
Tue 2018-01-16 14:24:47.162: * Message moved to
d:\mdaemon\cfilter\quarant\md50000001575.msg
Tue 2018-01-16 14:24:47.164: * Virus notification sent to
donotre...@fastratabuana.co.id (sender)
Tue 2018-01-16 14:24:47.166: * Virus notification sent to
fbmjtg...@fastratabuana.co.id (recipient)
Tue 2018-01-16 14:24:47.169: * Virus notification sent to
postmas...@fastratabuana.co.id (admin)
Tue 2018-01-16 14:24:47.169: End of SecurityPlus AntiVirus results
Tue 2018-01-16 14:24:47.169: ----------
Tue 2018-01-16 14:24:47.164: SecurityPlus AntiVirus processing
d:\mdaemon\queues\local\md35050590296.msg...
Tue 2018-01-16 14:24:47.164: * Message return-path:
donotre...@fastratabuana.co.id
Tue 2018-01-16 14:24:47.164: * Message from: donotre...@fastratabuana.co.id
Tue 2018-01-16 14:24:47.164: * Message to: mdm...@fastratabuana.co.id
Tue 2018-01-16 14:24:47.164: * Message subject: OOS CARREFOUR PABELAN SOLO
1049028 (RGM DIRECT MM JABAR)
Tue 2018-01-16 14:24:47.164: * Message ID:
<mdaemon-f201801161424.aa2437745md50000009...@mail.fastratabuana.co.id>
Tue 2018-01-16 14:24:47.164: Start SecurityPlus AntiVirus results
Tue 2018-01-16 14:24:47.164: * pd556222412.hdr could not be scanned
Tue 2018-01-16 14:24:47.164: * Total attachments scanned    : 0 (including
multipart/alternatives and message body)
Tue 2018-01-16 14:24:47.164: * Total attachments infected   : 0
Tue 2018-01-16 14:24:47.164: * Total attachments disinfected: 0
Tue 2018-01-16 14:24:47.164: * Total errors while scanning  : 1
Tue 2018-01-16 14:24:47.175: * Message moved to
d:\mdaemon\cfilter\quarant\md50000001576.msg
Tue 2018-01-16 14:24:47.177: * Virus notification sent to
donotre...@fastratabuana.co.id (sender)
Tue 2018-01-16 14:24:47.179: * Virus notification sent to
mdm...@fastratabuana.co.id (recipient)
Tue 2018-01-16 14:24:47.181: * Virus notification sent to
postmas...@fastratabuana.co.id (admin)
Tue 2018-01-16 14:24:47.181: End of SecurityPlus AntiVirus results
Tue 2018-01-16 14:24:47.181: ----------
Tue 2018-01-16 14:24:47.180: SecurityPlus AntiVirus processing
d:\mdaemon\queues\local\md35050590297.msg...
Tue 2018-01-16 14:24:47.180: * Message return-path:
donotre...@fastratabuana.co.id
Tue 2018-01-16 14:24:47.180: * Message from: donotre...@fastratabuana.co.id
Tue 2018-01-16 14:24:47.180: * Message to: y...@fastratabuana.co.id
Tue 2018-01-16 14:24:47.180: * Message subject: OOS CARREFOUR PABELAN SOLO
1049028 (RGM DIRECT MM JABAR)
Tue 2018-01-16 14:24:47.180: * Message ID:
<mdaemon-f201801161424.aa2437745md50000009...@mail.fastratabuana.co.id>
Tue 2018-01-16 14:24:47.180: Start SecurityPlus AntiVirus results
Tue 2018-01-16 14:24:47.180: * pd561119798.hdr could not be scanned
Tue 2018-01-16 14:24:47.180: * Total attachments scanned    : 0 (including
multipart/alternatives and message body)
Tue 2018-01-16 14:24:47.180: * Total attachments infected   : 0
Tue 2018-01-16 14:24:47.180: * Total attachments disinfected: 0
Tue 2018-01-16 14:24:47.180: * Total errors while scanning  : 1
Tue 2018-01-16 14:24:47.191: * Message moved to
d:\mdaemon\cfilter\quarant\md50000001577.msg
Tue 2018-01-16 14:24:47.193: * Virus notification sent to
donotre...@fastratabuana.co.id (sender)
Tue 2018-01-16 14:24:47.195: * Virus notification sent to
y...@fastratabuana.co.id (recipient)
Tue 2018-01-16 14:24:47.198: * Virus notification sent to
postmas...@fastratabuana.co.id (admin)
Tue 2018-01-16 14:24:47.198: End of SecurityPlus AntiVirus results
Tue 2018-01-16 14:24:47.198: ----------

Terimakasih,
Asep. Y


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