Semangat pagi Pak Syafril...

-----Original Message-----
From: Syafril Hermansyah
Sent: Wednesday, September 12, 2018 3:33 PM
To: [email protected]
Subject: [mdaemon-l] Tgl Email berubah

On 12/09/18 14:41, Suzy Ariyani ([email protected]) wrote:
Marketing kami menanyakan hal sbb:

Email ini terlihat masuk di INBOX dg tanggal 07/09/2018
tetapi saat di reply, tgl send yg tampil di email menunjukkan tgl 03/09/2018
Setelah sy PROPERTIES email tsb, hasilnya sbb:

Terlihat terjadi delay 5-6hr

Outlook memang menggunakan receiving date stamp untuk tampilan di list
message, tetapi di view message akan ditampilkan sender date stamp; beda
dengan internet mail pada umumnya yang menampilkan sender date stamp
saja (receiving date stamp tidak ditampilkan).

Received: from mail1.bemta25.messagelabs.com (mail1.bemta25.messagelabs.com [195.245.230.2]) by bb.ptbmi.com (MDaemon PRO v18.0.2) with ESMTPS id 08-md50000060954.msg;
    Fri, 07 Sep 2018 19:17:05 +0700

Receving date stampnya Fri, 07 Sep 2018 19:17:05 +0700

Jika ingin menelusuri di mana terjadi delay, bagaimana pak?
Log apa saja yg harus sy lihat?

Periksa ke screening log dan dynscrn log, cari IP 195.245.230.2.

Sy lakukan pengecekan RANDOM, hasilnya:

DynScrn-03/09/2018
180903 034603078 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180903 034603078 D [00000043] 0x41502103 Refusing SMTP access: IP:195.245.230.2
----------
180903 154603539 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180903 154603539 D [00000043] 0x41502103 Refusing SMTP access: IP:195.245.230.2
-----------
180903 163831149 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180903 163831149 D [00000043] 0x41502103 Refusing SMTP access: IP:195.245.230.2
-----------
180903 164447624 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180903 164447624 D [00000043] 0x41502103 Refusing SMTP access: IP:195.245.230.2
-----------
180903 165852082 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180903 165852082 D [00000043] 0x41502103 Refusing SMTP access: IP:195.245.230.2
-----------
180903 172708530 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180903 172708530 D [00000043] 0x41502103 Refusing SMTP access: IP:195.245.230.2
-----------
180903 181844985 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180903 181844985 D [00000043] 0x41502103 Refusing SMTP access: IP:195.245.230.2
-----------
180903 200557504 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180903 200557504 D [00000043] 0x41502103 Refusing SMTP access: IP:195.245.230.2
-----------
180903 234125936 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180903 234125936 D [00000043] 0x41502103 Refusing SMTP access: IP:195.245.230.2

DynScrn-05/09/2018
180905 034604985 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180905 034604985 D [00000043] 0x41502103 Refusing SMTP access: IP:195.245.230.2
-----------
180905 071655266 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180905 071655266 D [00000043] 0x41502103 Refusing SMTP access: IP:195.245.230.2
-----------
180905 154605476 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180905 154605476 D [00000043] 0x41502103 Refusing SMTP access: IP:195.245.230.2
-----------
180905 191655767 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180905 191655767 D [00000043] 0x41502103 Refusing SMTP access: IP:195.245.230.2
-----------

DynScrn-07/09/2018
180907 033751757 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180907 033751757 D [00000043] 0x41502103 Refusing SMTP access: IP:195.245.230.2
-----------
180907 034022896 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180907 034022896 D [00000043] 0x41502103 Refusing SMTP access: IP:195.245.230.2
-----------
180907 034606855 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180907 034606855 D [00000043] 0x41502103 Refusing SMTP access: IP:195.245.230.2
-----------
180907 071657140 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180907 071657140 D [00000043] 0x41502103 Refusing SMTP access: IP:195.245.230.2
-----------
180907 153752216 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180907 153752216 D [00000043] 0x41502123 Allowing SMTP access: IP:195.245.230.2
-----------
180907 154023380 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180907 154023380 D [00000043] 0x41502123 Allowing SMTP access: IP:195.245.230.2
-----------
180907 154607317 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180907 154607318 D [00000043] 0x41502123 Allowing SMTP access: IP:195.245.230.2
-----------
180907 191657581 D [00000043] 0x41502193 LocationScreen: SMTP: found: IP:195.245.230.2 (Germany) 180907 191657581 D [00000043] 0x41502123 Allowing SMTP access: IP:195.245.230.2

Dari data DynScrn Log ini diketahui bahwa SMTP IP 195.245.230.2 sampai 07/09/2018 SEBELUM pk 15.37 masih DITOLAK masuk
Pertgl 07/09/2018 pk 15.37 dst SMTP IP 195.245.230.2 baru di-ALLOW
Pertanyaannya:
Allowing SMTP IP 195.245.230.2 ini berdasarkan apa ya pak?
Bagaimana cara kita menanggulangi hal semacam ini?
Adakah Tips & Trik-nya pak?

Ini kejadian yang langka, mengindikasikan sender server
mail1.bemta25.messagelabs.com [195.245.230.2] tidak mengikuti kaidah
internet mail dimana jika primary MX menolak koneksi maka sender
mestinya reroute ke mx backup dan kalau mx backup pun menolaknya maka
mail akan bounce setelah 2x24 jam.

Apakah ini diluar kendali Administrator Email?
Ataukah ada yg bs Administrator Email lakukan utk masalah spt ini?

Mohon pencerahan dan kesabarannya..

Terima kasih,
Suzy

--
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