Dear Pak Syafril,

mohon bantuannya untuk cek log berikut:

Mon 2018-10-15 13:47:14.640: 05: Session 751644; child 0021
Mon 2018-10-15 13:47:14.640: 01: Parsing message
<d:\mdaemon\queues\remote\pd35000028776.msg>
Mon 2018-10-15 13:47:14.641: 01: *  From: aghi...@aksball.co.id
Mon 2018-10-15 13:47:14.641: 01: *  To: er...@aksball.co.id
Mon 2018-10-15 13:47:14.641: 01: *  Subject: Perubahan jadwal
pengiriman barang dan tukar faktur PT. AKS
Mon 2018-10-15 13:47:14.641: 01: *  Size (bytes): 414104
Mon 2018-10-15 13:47:14.641: 01: *  Message-ID:
<001701d46452$ec001030$c4003090$@aksball.co.id>
Mon 2018-10-15 13:47:14.641: 01: *  Route slip host: nagase.co.id
Mon 2018-10-15 13:47:14.641: 01: *  Route slip port: 25
Mon 2018-10-15 13:47:14.839: 05: Resolving MX record for nagase.co.id
(DNS Server: 10.0.0.1)...
Mon 2018-10-15 13:47:15.204: 05: *  P=000 S=000 D=nagase.co.id TTL=(0)
MX=[nagase-co-id.mail.protection.outlook.com]
Mon 2018-10-15 13:47:15.204: 05: Attempting SMTP connection to
nagase-co-id.mail.protection.outlook.com
Mon 2018-10-15 13:47:15.204: 05: Resolving A record for
nagase-co-id.mail.protection.outlook.com (DNS Server: 10.0.0.1)...
Mon 2018-10-15 13:47:15.204: 05: *
D=nagase-co-id.mail.protection.outlook.com TTL=(0) A=[23.103.139.138]
Mon 2018-10-15 13:47:15.204: 05: *
D=nagase-co-id.mail.protection.outlook.com TTL=(0) A=[23.103.139.170]
Mon 2018-10-15 13:47:15.204: 05: Randomly picked 23.103.139.170 from
list of possible hosts
Mon 2018-10-15 13:47:15.205: 05: Attempting SMTP connection to 23.103.139.170:25
Mon 2018-10-15 13:47:15.205: 05: Waiting for socket connection...
Mon 2018-10-15 13:47:15.205: 05: *  Connection established
10.0.0.1:58846 --> 23.103.139.170:25
Mon 2018-10-15 13:47:15.206: 05: Waiting for protocol to start...
Mon 2018-10-15 13:48:14.862: 04: *  Error: 60 second wait for protocol
timeout exceeded
Mon 2018-10-15 13:48:14.865: 01: *  This message is 1 minutes old; it
has 59 minutes left in this queue
Mon 2018-10-15 13:48:14.865: 04: SMTP session terminated (Bytes in/out: 0/0)

ada banyak sekali email dengan error log seperti tersebut di atas di retry queue

-- 
Warm Regards,

Anjas
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