pak syafril,

user kami tidak menerima email dari client dengan domain *megapro.org,
setelah kami cek di log ada problem di DNS yang kami pakai (mohon dikoreksi
kalau salah), akhirnya kami ganti ke DNS google. Tapi kok masih tidak
diterima ya email dari client tersebut

ini log yang ada problem DNS nya:
Wed 2018-12-26 13:32:54.198: [229669] Session 229669; child 0008
Wed 2018-12-26 13:32:54.198: [229669] Accepting SMTP connection from
104.47.109.58:18464 to 10.8.40.3:25
Wed 2018-12-26 13:32:54.200: [229669] --> 220 mail.kompas.tv ESMTP MDaemon
17.0.2; Wed, 26 Dec 2018 13:32:54 +0700
Wed 2018-12-26 13:32:54.352: [229669] <-- EHLO
KOR01-PS2-obe.outbound.protection.outlook.com
Wed 2018-12-26 13:32:54.352: [229669] --> 250-mail.kompas.tv Hello
KOR01-PS2-obe.outbound.protection.outlook.com [104.47.109.58], pleased to
meet you
Wed 2018-12-26 13:32:54.352: [229669] --> 250-ETRN
Wed 2018-12-26 13:32:54.352: [229669] --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Wed 2018-12-26 13:32:54.352: [229669] --> 250-8BITMIME
Wed 2018-12-26 13:32:54.352: [229669] --> 250-ENHANCEDSTATUSCODES
Wed 2018-12-26 13:32:54.352: [229669] --> 250 SIZE 20480000
Wed 2018-12-26 13:32:54.504: [229669] <-- MAIL FROM:<
[email protected]> SIZE=33433 AUTH=<>
Wed 2018-12-26 13:32:54.507: [229669] Performing PTR lookup
(58.109.47.104.IN-ADDR.ARPA)
Wed 2018-12-26 13:33:54.509: [229669] *  DNS: 60 second wait for DNS
response exceeded (DNS Server: 8.8.8.8)
Wed 2018-12-26 13:33:54.526: [229669] *  D=58.109.47.104.IN-ADDR.ARPA
TTL=(42) PTR=[mail-ps2kor01lp2058.outbound.protection.outlook.com]
Wed 2018-12-26 13:33:54.582: [229669] *  D=
mail-ps2kor01lp2058.outbound.protection.outlook.com TTL=(59)
A=[104.47.109.58]
Wed 2018-12-26 13:33:54.582: [229669] ---- End PTR results
Wed 2018-12-26 13:33:54.585: [229669] Performing IP lookup (
KOR01-PS2-obe.outbound.protection.outlook.com)
Wed 2018-12-26 13:33:54.603: [229669] *  D=
KOR01-PS2-obe.outbound.protection.outlook.com TTL=(36) A=[23.103.141.175]
Wed 2018-12-26 13:33:54.603: [229669] ---- End IP lookup results
Wed 2018-12-26 13:33:54.608: [229669] Performing IP lookup (megapro.org)
Wed 2018-12-26 13:33:54.708: [229669] *  D=megapro.org TTL=(239)
A=[118.98.75.72]
Wed 2018-12-26 13:35:04.739: [229669] *  DNS: 60 second wait for DNS
response exceeded (DNS Server: 114.5.5.5)
Wed 2018-12-26 13:36:04.739: [229669] *  DNS: 60 second wait for DNS
response exceeded (DNS Server: 114.5.5.77)
Wed 2018-12-26 13:36:04.739: [229669] ---- End IP lookup results
Wed 2018-12-26 13:36:04.742: [229669] --> 501 5.7.0 megapro.org does not
have an MX record
Wed 2018-12-26 13:36:04.744: [229669] SMTP session terminated (Bytes
in/out: 110/332)

==================
log yang ini yang sudah kami perbaiki, tetapi masih tidak diterima:
Wed 2018-12-26 17:52:16.712: [243881] Session 243881; child 0008
Wed 2018-12-26 17:52:16.712: [243881] Accepting SMTP connection from
104.47.126.51:30944 to 10.8.40.3:25
Wed 2018-12-26 17:52:16.712: [243881] --> 220 mail.kompas.tv ESMTP MDaemon
17.0.2; Wed, 26 Dec 2018 17:52:16 +0700
Wed 2018-12-26 17:52:16.798: [243881] <-- EHLO
APC01-PU1-obe.outbound.protection.outlook.com
Wed 2018-12-26 17:52:16.798: [243881] --> 250-mail.kompas.tv Hello
APC01-PU1-obe.outbound.protection.outlook.com [104.47.126.51], pleased to
meet you
Wed 2018-12-26 17:52:16.798: [243881] --> 250-ETRN
Wed 2018-12-26 17:52:16.799: [243881] --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Wed 2018-12-26 17:52:16.799: [243881] --> 250-8BITMIME
Wed 2018-12-26 17:52:16.799: [243881] --> 250-ENHANCEDSTATUSCODES
Wed 2018-12-26 17:52:16.799: [243881] --> 250 SIZE 20480000
Wed 2018-12-26 17:52:16.929: [243881] <-- MAIL FROM:<[email protected]>
SIZE=65300 AUTH=<>
Wed 2018-12-26 17:52:16.932: [243881] Performing PTR lookup
(51.126.47.104.IN-ADDR.ARPA)
Wed 2018-12-26 17:52:16.951: [243881] *  D=51.126.47.104.IN-ADDR.ARPA
TTL=(16) PTR=[mail-pu1apc01lp2051.outbound.protection.outlook.com]
Wed 2018-12-26 17:52:16.967: [243881] *  D=
mail-pu1apc01lp2051.outbound.protection.outlook.com TTL=(49)
A=[104.47.126.51]
Wed 2018-12-26 17:52:16.967: [243881] ---- End PTR results
Wed 2018-12-26 17:52:16.971: [243881] Performing IP lookup (
APC01-PU1-obe.outbound.protection.outlook.com)
Wed 2018-12-26 17:52:16.988: [243881] *  D=
APC01-PU1-obe.outbound.protection.outlook.com TTL=(7) A=[104.47.126.46]
Wed 2018-12-26 17:52:16.988: [243881] *  D=
APC01-PU1-obe.outbound.protection.outlook.com TTL=(7) A=[104.47.126.47]
Wed 2018-12-26 17:52:16.988: [243881] *  D=
APC01-PU1-obe.outbound.protection.outlook.com TTL=(7) A=[104.47.126.48]
Wed 2018-12-26 17:52:16.988: [243881] *  D=
APC01-PU1-obe.outbound.protection.outlook.com TTL=(7) A=[104.47.126.49]
Wed 2018-12-26 17:52:16.988: [243881] *  D=
APC01-PU1-obe.outbound.protection.outlook.com TTL=(7) A=[65.55.88.15]
Wed 2018-12-26 17:52:16.988: [243881] *  D=
APC01-PU1-obe.outbound.protection.outlook.com TTL=(7) A=[104.47.126.40]
Wed 2018-12-26 17:52:16.988: [243881] *  D=
APC01-PU1-obe.outbound.protection.outlook.com TTL=(7) A=[104.47.126.41]
Wed 2018-12-26 17:52:16.988: [243881] *  D=
APC01-PU1-obe.outbound.protection.outlook.com TTL=(7) A=[104.47.126.42]
Wed 2018-12-26 17:52:16.988: [243881] *  D=
APC01-PU1-obe.outbound.protection.outlook.com TTL=(7) A=[104.47.126.43]
Wed 2018-12-26 17:52:16.988: [243881] *  D=
APC01-PU1-obe.outbound.protection.outlook.com TTL=(7) A=[104.47.126.44]
Wed 2018-12-26 17:52:16.988: [243881] *  D=
APC01-PU1-obe.outbound.protection.outlook.com TTL=(7) A=[104.47.126.45]
Wed 2018-12-26 17:52:16.988: [243881] ---- End IP lookup results
Wed 2018-12-26 17:52:16.997: [243881] Performing IP lookup (megapro.org)
Wed 2018-12-26 17:52:37.066: [243881] *  DNS server reports that it is
having technical problems
Wed 2018-12-26 17:52:37.066: [243881] ---- End IP lookup results
Wed 2018-12-26 17:52:37.069: [243881] --> 501 5.7.0 megapro.org does not
have an MX record
Wed 2018-12-26 17:52:37.071: [243881] SMTP session terminated (Bytes
in/out: 107/332)
======================
oh ya, kami memakai DNS yang nempel di windows server, bukan yang di
MDaemon aplikasinya pak

Regards,
Thariq Basyir

-- 
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