On 10/07/20 13.48, Rievo Niemrod E wrote:
> Pak mohon bantuannya, ada user kami yang tidak menerima email dari rekanan
> berikut log SMTP – (In)


> Thu 2020-07-09 14:41:33.464: [02275014] Session 02275014; child 0005

> Thu 2020-07-09 14:42:05.595: [02275014] Socket error sending response to DATA
> Thu 2020-07-09 14:42:05.635: [02275014] *  Socket error 10060 - The 
> connection timed out.


Sender host time out sebelum kirim mail DATA.

> Mohon pencerahannya, errornya ada di mana ya Pak ?


Jalur koneksi sender server sedang sibuk.
Socket error 10060 itu problem koneksi tcp.
Kalau ada masalah koneksi tcp maka sender host wajib retry (RFC-5321 section
4.5.4.1.).

https://tools.ietf.org/html/rfc5321

4.5.4.1.  Sending Strategy

The sender MUST delay retrying a particular destination after one
   attempt has failed.  In general, the retry interval SHOULD be at
   least 30 minutes; however, more sophisticated and variable strategies
   will be beneficial when the SMTP client can determine the reason for
   non-delivery.


> dan bagaimana solusinya ?


Sabar menunggu sender host retry to send.








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Syafril Hermansyah
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