Selamat malam Pak Syafril,
Mohon info dan bantuan nya. Ada email yang tidak diterima oleh user dan saya diminta pendapat dan penelusurannya. Informasi yand diberikan ke saya ada email tanggal 4 Feb 2021 14:50 (screen shot terlampir): Hanya data ini screen shot di atas ini yang diberikan usernya. Saya coba lakukan penelusuran di MDaemon log all, dan menemukan dua log berikut: Log 1: ----- Thu 2021-02-04 14:49:35.415: Session 796757; child 0001 Thu 2021-02-04 14:49:35.415: Accepting POP3 connection from 118.136.113.153:53122 to 172.16.24.23:110 Thu 2021-02-04 14:49:35.415: --> +OK anjhealthcare.com POP3 ready <[email protected]> Thu 2021-02-04 14:49:35.445: <-- APOP [email protected] 8260dd678fb004b44a90d31beaec1086 Thu 2021-02-04 14:49:35.448: Authenticated as [email protected] Thu 2021-02-04 14:49:35.452: --> +OK [email protected]'s mailbox has 9 total messages (6093221 octets) Thu 2021-02-04 14:49:35.477: <-- NOOP Thu 2021-02-04 14:49:35.477: --> +OK Thu 2021-02-04 14:49:35.493: <-- UIDL Thu 2021-02-04 14:49:35.493: --> +OK Thu 2021-02-04 14:49:35.493: Sending UIDL response (not logged) Thu 2021-02-04 14:49:35.535: <-- LIST Thu 2021-02-04 14:49:35.535: --> +OK 9 6093221 Thu 2021-02-04 14:49:35.535: Sending LIST response (not logged) Thu 2021-02-04 14:49:35.762: <-- DELE 1 Thu 2021-02-04 14:49:35.762: --> +OK message 1 deleted Thu 2021-02-04 14:49:35.788: <-- DELE 2 Thu 2021-02-04 14:49:35.789: --> +OK message 2 deleted Thu 2021-02-04 14:49:35.807: <-- DELE 3 Thu 2021-02-04 14:49:35.807: --> +OK message 3 deleted Thu 2021-02-04 14:49:35.842: <-- RETR 4 Thu 2021-02-04 14:49:35.842: --> +OK 1229315 octets Thu 2021-02-04 14:49:35.842: Sending <C:\MDAEMON\Users\anjhealthcare.com\rudy\md50000040911.msg> to [118.136.113.153] Thu 2021-02-04 14:49:39.011: Transfer Complete Thu 2021-02-04 14:49:39.061: <-- DELE 4 Thu 2021-02-04 14:49:39.061: --> +OK message 4 deleted Thu 2021-02-04 14:49:39.779: <-- RETR 5 Thu 2021-02-04 14:49:39.779: --> +OK 44745 octets Thu 2021-02-04 14:49:39.779: Sending <C:\MDAEMON\Users\anjhealthcare.com\rudy\md50000040912.msg> to [118.136.113.153] Thu 2021-02-04 14:49:40.311: Transfer Complete Thu 2021-02-04 14:49:40.332: <-- DELE 5 Thu 2021-02-04 14:49:40.332: --> +OK message 5 deleted Thu 2021-02-04 14:49:40.377: <-- RETR 6 Thu 2021-02-04 14:49:40.377: --> +OK 44922 octets Thu 2021-02-04 14:49:40.377: Sending <C:\MDAEMON\Users\anjhealthcare.com\rudy\md50000040913.msg> to [118.136.113.153] Thu 2021-02-04 14:49:40.490: Transfer Complete Thu 2021-02-04 14:49:40.515: <-- DELE 6 Thu 2021-02-04 14:49:40.515: --> +OK message 6 deleted Thu 2021-02-04 14:49:40.569: <-- RETR 7 Thu 2021-02-04 14:49:40.570: --> +OK 28733 octets Thu 2021-02-04 14:49:40.570: Sending <C:\MDAEMON\Users\anjhealthcare.com\rudy\md50000040914.msg> to [118.136.113.153] Thu 2021-02-04 14:49:40.642: Transfer Complete Thu 2021-02-04 14:49:40.678: <-- DELE 7 Thu 2021-02-04 14:49:40.679: --> +OK message 7 deleted Thu 2021-02-04 14:49:40.730: <-- RETR 8 Thu 2021-02-04 14:49:40.730: --> +OK 19405 octets Thu 2021-02-04 14:49:40.730: Sending <C:\MDAEMON\Users\anjhealthcare.com\rudy\md50000040915.msg> to [118.136.113.153] Thu 2021-02-04 14:49:40.773: Transfer Complete Thu 2021-02-04 14:49:40.799: <-- DELE 8 Thu 2021-02-04 14:49:40.799: --> +OK message 8 deleted Thu 2021-02-04 14:49:40.851: <-- RETR 9 Thu 2021-02-04 14:49:40.852: --> +OK 1896821 octets Thu 2021-02-04 14:49:40.853: Sending <C:\MDAEMON\Users\anjhealthcare.com\rudy\md50000040916.msg> to [118.136.113.153] Thu 2021-02-04 14:49:46.277: Transfer Complete Thu 2021-02-04 14:49:46.300: <-- DELE 9 Thu 2021-02-04 14:49:46.301: --> +OK message 9 deleted Thu 2021-02-04 14:49:46.385: <-- QUIT Thu 2021-02-04 14:49:46.393: --> +OK [email protected] anjhealthcare.com POP3 Server signing off (mailbox empty) Thu 2021-02-04 14:49:46.393: POP3 session complete (Bytes in/out: 206/3265094) Thu 2021-02-04 14:49:46.393: ---------- Log 2 ----- Thu 2021-02-04 14:50:58.516: Session 796773; child 0001 Thu 2021-02-04 14:50:58.516: Accepting SMTP connection from 118.136.113.153:53124 to 172.16.24.23:25 Thu 2021-02-04 14:51:00.065: Performing PTR lookup (153.113.136.118.IN-ADDR.ARPA) Thu 2021-02-04 14:51:00.088: * D=153.113.136.118.IN-ADDR.ARPA TTL=(1440) PTR=[fm-dyn-118-136-113-153.fast.net.id] Thu 2021-02-04 14:51:00.100: * No A/AAAA records found Thu 2021-02-04 14:51:00.101: ---- End PTR results Thu 2021-02-04 14:51:00.101: --> 220 anjhealthcare.com ESMTP Thu, 04 Feb 2021 14:51:00 +0700 Thu 2021-02-04 14:51:00.137: <-- EHLO [192.168.1.135] Thu 2021-02-04 14:51:00.144: --> 250-anjhealthcare.com Hello fm-dyn-118-136-113-153.fast.net.id [118.136.113.153], pleased to meet you Thu 2021-02-04 14:51:00.145: --> 250-ETRN Thu 2021-02-04 14:51:00.145: --> 250-AUTH LOGIN CRAM-MD5 PLAIN Thu 2021-02-04 14:51:00.145: --> 250-8BITMIME Thu 2021-02-04 14:51:00.145: --> 250-ENHANCEDSTATUSCODES Thu 2021-02-04 14:51:00.145: --> 250-STARTTLS Thu 2021-02-04 14:51:00.145: --> 250 SIZE Thu 2021-02-04 14:51:00.176: Connection closed Thu 2021-02-04 14:51:00.176: SMTP session terminated (Bytes in/out: 22/268) Thu 2021-02-04 14:51:02.587: ---------- Thu 2021-02-04 14:51:00.199: Session 796774; child 0001 Thu 2021-02-04 14:51:00.199: Accepting SMTP connection from 118.136.113.153:53128 to 172.16.24.23:25 Thu 2021-02-04 14:51:01.743: Performing PTR lookup (153.113.136.118.IN-ADDR.ARPA) Thu 2021-02-04 14:51:01.747: * D=153.113.136.118.in-addr.arpa TTL=(1439) PTR=[fm-dyn-118-136-113-153.fast.net.id] Thu 2021-02-04 14:51:01.757: * No A/AAAA records found Thu 2021-02-04 14:51:01.757: ---- End PTR results Thu 2021-02-04 14:51:01.758: --> 220 anjhealthcare.com ESMTP Thu, 04 Feb 2021 14:51:01 +0700 Thu 2021-02-04 14:51:01.877: <-- EHLO [192.168.1.135] Thu 2021-02-04 14:51:01.877: --> 250-anjhealthcare.com Hello fm-dyn-118-136-113-153.fast.net.id [118.136.113.153], pleased to meet you Thu 2021-02-04 14:51:01.877: --> 250-ETRN Thu 2021-02-04 14:51:01.877: --> 250-AUTH LOGIN CRAM-MD5 PLAIN Thu 2021-02-04 14:51:01.877: --> 250-8BITMIME Thu 2021-02-04 14:51:01.877: --> 250-ENHANCEDSTATUSCODES Thu 2021-02-04 14:51:01.877: --> 250-STARTTLS Thu 2021-02-04 14:51:01.877: --> 250 SIZE Thu 2021-02-04 14:51:01.897: <-- AUTH CRAM-MD5 Thu 2021-02-04 14:51:01.897: --> 334 PE1EQUVNT04tRjIwMjEwMjA0MTQ1MS5BQTUxMDE4OTdNRDM3MTRAYW5qaGVhbHRoY2FyZS5jb20+ Thu 2021-02-04 14:51:01.922: <-- cnVkeUBhbmpoZWFsdGhjYXJlLmNvbSBjMWM3ODE3NWU2NmUyOTA1OTIzYzE4NmU3MmZlZDc5MA== Thu 2021-02-04 14:51:01.922: Authenticating [email protected]... Thu 2021-02-04 14:51:01.925: Authenticated as [email protected] Thu 2021-02-04 14:51:01.925: --> 235 2.7.0 Authentication successful Thu 2021-02-04 14:51:01.942: <-- MAIL FROM:<[email protected]> Thu 2021-02-04 14:51:01.950: --> 250 2.1.0 Sender OK Thu 2021-02-04 14:51:01.975: <-- RCPT TO:<[email protected]> Thu 2021-02-04 14:51:01.984: --> 250 2.1.5 Recipient OK Thu 2021-02-04 14:51:02.007: <-- RCPT TO:<[email protected]> Thu 2021-02-04 14:51:02.007: --> 250 2.1.5 Recipient OK Thu 2021-02-04 14:51:02.025: <-- DATA Thu 2021-02-04 14:51:02.027: Creating temp file (SMTP): c:\mdaemon\queues\temp\md50000064082.tmp Thu 2021-02-04 14:51:02.027: --> 354 Enter mail, end with <CRLF>.<CRLF> Thu 2021-02-04 14:51:02.119: Message size: 20075 bytes Thu 2021-02-04 14:51:02.126: Passing message through AntiVirus (Size: 20075)... Thu 2021-02-04 14:51:02.170: * Message is clean (no viruses found) Thu 2021-02-04 14:51:02.171: ---- End AntiVirus results Thu 2021-02-04 14:51:23.489: Socket error sending response to DATA Thu 2021-02-04 14:51:23.493: * Socket error 10060 - The connection timed out. Thu 2021-02-04 14:51:23.493: SMTP session terminated (Bytes in/out: 20327/496) Thu 2021-02-04 14:51:23.494: ---------- Sepertinya log 1 merupakan hasil penarikan (POP) email user [email protected] <mailto:[email protected]> ya? Dimana beliau berhasil receiving 9 email. Kemudian log 2 merupakan percobaan pengiriman email dari user [email protected] <mailto:[email protected]> untuk masuk ke server MDaemon? #saya mencari berdasarkan IP addressnya (118.136.113.153). Apakah benar ya pak? Tapi saya tidak menemukan log akses dari user [email protected] <mailto:[email protected]> di MDaemon yang sama persis tanggal dan jamnya "4 Feb 2021 14:50:59". Paling dekat yaitu log no 2 tapi dengan jam 14:51:00 dan 14:51:02. Dengan error log no 2, highlight kuning terakhir "Socket error 10060", artinya Sender (user [email protected] <mailto:[email protected]> ) tidak berhasil mengirimkan emailnya? Apakah email sender akan masih berada di Outbox folder dari MS Outlook dengan error ini? Atau jadinya "hilang" di jalan karena user yang dituju: [email protected] <mailto:[email protected]> tidak menerima email tersebut. Btw, nilai setting Timeout di MDaemon saya cek sudah seperti berikut: Wait 60 seconds for MX responses Wait 60 seconds for A/AAAA responses Sekarang dua-duanya saya naikkan menjadi 100 seconds, untuk antisipasi. Mohon masukan, informasi dan bantuannya. Terima kasih. Hengga
