Dear Pak Syafril, Mohon bantuan analisis dan sarannya, ada user kami mengirim email ke luar namun ditolak dengan pesan sbb:
-----Original Message----- From: "MDaemon at mail.ciputrahospital.com<http://mail.ciputrahospital.com/>" <postmas...@ciputrahospital.com<mailto:postmas...@ciputrahospital.com>> To: admar3....@ciputrahospital.com<mailto:admar3....@ciputrahospital.com> Date: Tue, 13 Apr 2021 15:01:23 +0700 Subject: WARNING: Message delivery failed ======================================================================== = Greetings from the MDaemon mail system at mail.ciputrahospital.com<http://mail.ciputrahospital.com/> = ======================================================================== The following message: Session-ID: 896612 (specific to this delivery attempt) Queue-ID: pd35006388705.msg Message-ID: wc20210413080111.140...@ciputrahospital.com<mailto:WC20210413080111.140E3A%40ciputrahospital.com> could not be delivered to the following recipient(s): provider_relation...@manulife.com<mailto:provider_relation_id%40manulife.com> (unrecoverable error) despite one or more unsuccessful attempts to do so. No further delivery attempts will be made and the message has been removed from the queue. The original message headers follow at the end of this report. For information on DSN messages see http://www.altn.com/dsn/. Please quote the Queue-ID, Session-ID, and Message-ID found above in any inquiries regarding this message. ======================== = Session Transcript = ======================== [896612] Session 896612; child 0001 [896612] Parsing message <xxxxxxxxxxxxxxxxxxxxxxxx\pd35006388705.msg> [896612] * From: admar3....@ciputrahospital.com<mailto:admar3.cgc%40ciputrahospital.com> [896612] * To: provider_relation...@manulife.com<mailto:provider_relation_id%40manulife.com> [896612] * Subject: [896612] * Size (bytes): 5236 [896612] * Message-ID: <wc20210413080111.140...@ciputrahospital.com<mailto:WC20210413080111.140E3A%40ciputrahospital.com>> [896612] Resolving MX record for manulife.com<http://manulife.com/> (DNS Server: 202.158.38.162)... [896612] * P=010 S=002 D=manulife.com<http://manulife.com/> TTL=(10) MX=[primary.us.email.fireeyecloud.com<http://primary.us.email.fireeyecloud.com/>] [896612] * P=020 S=001 D=manulife.com<http://manulife.com/> TTL=(10) MX=[alt1.us.email.fireeyecloud.com<http://alt1.us.email.fireeyecloud.com/>] [896612] * P=030 S=000 D=manulife.com<http://manulife.com/> TTL=(10) MX=[alt2.us.email.fireeyecloud.com<http://alt2.us.email.fireeyecloud.com/>] [896612] * P=040 S=003 D=manulife.com<http://manulife.com/> TTL=(10) MX=[alt3.us.email.fireeyecloud.com<http://alt3.us.email.fireeyecloud.com/>] [896612] Attempting SMTP connection to primary.us.email.fireeyecloud.com<http://primary.us.email.fireeyecloud.com/> [896612] Resolving A record for primary.us.email.fireeyecloud.com<http://primary.us.email.fireeyecloud.com/> (DNS Server: 202.158.38.162)... [896612] * D=primary.us.email.fireeyecloud.com<http://primary.us.email.fireeyecloud.com/> TTL=(5) A=[3.93.93.45] [896612] * D=primary.us.email.fireeyecloud.com<http://primary.us.email.fireeyecloud.com/> TTL=(5) A=[3.93.93.44] [896612] * D=primary.us.email.fireeyecloud.com<http://primary.us.email.fireeyecloud.com/> TTL=(5) A=[3.93.93.43] [896612] Randomly picked 3.93.93.44 from list of possible hosts [896612] Attempting SMTP connection to 3.93.93.44:25<http://3.93.93.44:25/> [896612] Waiting for socket connection... [896612] * Connection established 172.16.10.11:62940<http://172.16.10.11:62940/> --> 3.93.93.44:25<http://3.93.93.44:25/> [896612] Waiting for protocol to start... [896612] <-- 220 2.0.0 mx.us.email.fireeyecloud.com<http://mx.us.email.fireeyecloud.com/> ESMTP [896612] --> EHLO mail.ciputrahospital.com<http://mail.ciputrahospital.com/> [896612] <-- 250-use1-etp-mta-inbound-edge-prd09-35.cso.fireeye.com<http://250-use1-etp-mta-inbound-edge-prd09-35.cso.fireeye.com/> says EHLO to 180.250.59.248:62940<http://180.250.59.248:62940/> [896612] <-- 250-8BITMIME [896612] <-- 250-STARTTLS [896612] <-- 250-PIPELINING [896612] <-- 250 ENHANCEDSTATUSCODES [896612] --> STARTTLS [896612] <-- 220 2.0.0 continue [896612] SSL negotiation successful (TLS 1.2, 2048 bit key exchange, 256 bit AES encryption) [896612] SSL certificate is valid (matches primary.us.email.fireeyecloud.com<http://primary.us.email.fireeyecloud.com/> and is signed by recognized CA) [896612] --> EHLO mail.ciputrahospital.com<http://mail.ciputrahospital.com/> [896612] <-- 250-use1-etp-mta-inbound-edge-prd09-35.cso.fireeye.com<http://250-use1-etp-mta-inbound-edge-prd09-35.cso.fireeye.com/> says EHLO to 180.250.59.248:62940<http://180.250.59.248:62940/> [896612] <-- 250-8BITMIME [896612] <-- 250-PIPELINING [896612] <-- 250 ENHANCEDSTATUSCODES [896612] --> MAIL From:<prvs=1737491b32=admar3....@ciputrahospital.com<mailto:admar3.cgc%40ciputrahospital.com>> [896612] <-- 250 2.0.0 MAIL FROM accepted [896612] --> RCPT To:<provider_relation...@manulife.com<mailto:provider_relation_id%40manulife.com>> [896612] <-- 250 2.0.0 RCPT TO accepted [896612] --> DATA [896612] <-- 354 3.0.0 continue. finished with "\r\n.\r\n" [896612] Sending <xxxxxxxxxxxxxxxxxxxxxxxx\pd35006388705.msg> to [3.93.93.44] [896612] Transfer Complete [896612] <-- 550 5.7.23 ETP203 SPF Failure for domain (mfrom: <ciputrahospital.com<http://ciputrahospital.com/>>) - 7C6D26527ECF457065e1cc686 [896612] --> QUIT ======================== = End Transcript = ======================== Mohon sarannya yang harus dilakukan di sisi server kami. Dan apakah harus meminta domain kami di whitelist di sisi server penerima? Terima kasih Pak. Best Regards, Bonar Gultom -- --[mdaemon-l]---------------------------------------------------------- Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com Versi terakhir: MDaemon 21.0.1, SecurityGateway 8.0
