Selamat sore pak Syafril,

 

Saya ada user yang mengeluhkan emailnya tidak terkirim dan dengan smtp-in
log nya seperti berikut:

Mon 2021-06-14 13:25:15.567: Session 565097; child 0002

Mon 2021-06-14 13:25:15.567: Accepting SMTP connection from
103.6.207.174:34014 to 172.16.24.23:25

Mon 2021-06-14 13:25:17.105: Performing PTR lookup
(174.207.6.103.IN-ADDR.ARPA)

Mon 2021-06-14 13:25:17.123: *  D=174.207.6.103.IN-ADDR.ARPA TTL=(240)
PTR=[server.srv-id2.solution.co.id]

Mon 2021-06-14 13:25:17.137: *  D=server.srv-id2.solution.co.id TTL=(240)
A=[103.6.207.174]

Mon 2021-06-14 13:25:17.137: ---- End PTR results

Mon 2021-06-14 13:25:17.137: --> 220 anjhealthcare.com ESMTP Mon, 14 Jun
2021 13:25:17 +0700

Mon 2021-06-14 13:25:17.140: <-- EHLO server.srv-id2.solution.co.id

Mon 2021-06-14 13:25:17.147: Performing SPF lookup
(server.srv-id2.solution.co.id / 103.6.207.174)

Mon 2021-06-14 13:25:17.153: *  Policy: v=spf1 +mx +a +ip4:103.6.207.174
~all

Mon 2021-06-14 13:25:17.164: *  Evaluating +mx: match

Mon 2021-06-14 13:25:17.164: *  Result: pass

Mon 2021-06-14 13:25:17.164: ---- End SPF results

Mon 2021-06-14 13:25:17.165: --> 250-anjhealthcare.com Hello
server.srv-id2.solution.co.id [103.6.207.174], pleased to meet you

Mon 2021-06-14 13:25:17.165: --> 250-ETRN

Mon 2021-06-14 13:25:17.165: --> 250-AUTH LOGIN CRAM-MD5 PLAIN

Mon 2021-06-14 13:25:17.165: --> 250-8BITMIME

Mon 2021-06-14 13:25:17.165: --> 250-ENHANCEDSTATUSCODES

Mon 2021-06-14 13:25:17.165: --> 250-STARTTLS

Mon 2021-06-14 13:25:17.165: --> 250 SIZE

Mon 2021-06-14 13:25:17.167: <-- STARTTLS

Mon 2021-06-14 13:25:17.167: --> 220 2.7.0 Ready to start TLS

Mon 2021-06-14 13:25:17.192: SSL negotiation successful (TLS 1.2, 256 bit
key exchange, 256 bit AES encryption)

Mon 2021-06-14 13:25:17.195: <-- EHLO server.srv-id2.solution.co.id

Mon 2021-06-14 13:25:17.199: Performing SPF lookup
(server.srv-id2.solution.co.id / 103.6.207.174)

Mon 2021-06-14 13:25:17.199: *  Policy (cache): v=spf1 +mx +a
+ip4:103.6.207.174 ~all

Mon 2021-06-14 13:25:17.210: *  Evaluating +mx: match

Mon 2021-06-14 13:25:17.210: *  Result: pass

Mon 2021-06-14 13:25:17.210: ---- End SPF results

Mon 2021-06-14 13:25:17.210: --> 250-anjhealthcare.com Hello
server.srv-id2.solution.co.id [103.6.207.174], pleased to meet you

Mon 2021-06-14 13:25:17.210: --> 250-ETRN

Mon 2021-06-14 13:25:17.210: --> 250-AUTH LOGIN CRAM-MD5 PLAIN

Mon 2021-06-14 13:25:17.210: --> 250-8BITMIME

Mon 2021-06-14 13:25:17.210: --> 250-ENHANCEDSTATUSCODES

Mon 2021-06-14 13:25:17.210: --> 250 SIZE

Mon 2021-06-14 13:25:17.213: <-- MAIL FROM:[email protected]
<mailto:[email protected]>  SIZE=23384

Mon 2021-06-14 13:25:17.223: Performing IP lookup
(server.srv-id2.solution.co.id)

Mon 2021-06-14 13:25:17.228: *  D=server.srv-id2.solution.co.id TTL=(239)
A=[103.6.207.174]

Mon 2021-06-14 13:25:17.228: ---- End IP lookup results

Mon 2021-06-14 13:25:17.234: Performing IP lookup (solution.co.id)

Mon 2021-06-14 13:25:17.245: *  D=solution.co.id TTL=(40) A=[103.6.207.174]

Mon 2021-06-14 13:25:17.245: ---- End IP lookup results

Mon 2021-06-14 13:25:17.247: Performing SPF lookup (solution.co.id /
103.6.207.174)

Mon 2021-06-14 13:25:17.255: *  Policy: v=spf1 +a +mx +ip4:103.6.207.174
~all

Mon 2021-06-14 13:25:17.260: *  Evaluating +a: match

Mon 2021-06-14 13:25:17.260: *  Result: pass

Mon 2021-06-14 13:25:17.260: ---- End SPF results

Mon 2021-06-14 13:25:17.260: --> 250 2.1.0 Sender OK

Mon 2021-06-14 13:25:17.262: <-- RCPT TO:[email protected]
<mailto:[email protected]> 

Mon 2021-06-14 13:25:17.269: Performing DNS-BL lookup (103.6.207.174 -
connecting IP)

Mon 2021-06-14 13:25:17.356: *  zen.spamhaus.org - failed - 127.0.0.2

Mon 2021-06-14 13:25:17.453: *  bl.spamcop.net - passed

Mon 2021-06-14 13:25:17.453: ---- End DNS-BL results

Mon 2021-06-14 13:25:17.457: 'Recipient unknown' given and connection
dropped to divert future spam

Mon 2021-06-14 13:25:17.458: --> 550 5.1.1 Recipient unknown
[email protected] <mailto:[email protected]> 

Mon 2021-06-14 13:25:17.460: SMTP session terminated (Bytes in/out:
873/2346)

 

Apakah artinya Recipient unknown given and connection dropped to divert
future spam ya pak?

Apa yang perlu dilakukan agar email bisa terkirim ke tujuan?

 

Terima kasih.

 

Salam,

Hengga


----------------------------------------------
KMN EyeCare
EyeCare Excellence for You

Disclaimer

This email contains confidential and privileged information for the sole use of 
the intended recipients. If you are not an intended recipient, you are hereby 
notified that any disclosure, copying, or distribution of this email, or taking 
any action based on its content, is strictly prohibited, and you should: (i) 
immediately delete this email and its attachments from your system, and (ii) 
inform the sender by reply email that you are not an intended recipient. The 
company of the sender does not accept any liability for its employee's 
communications that are contrary to the company's core values or outside the 
scope of employment.


-- 
--[mdaemon-l]----------------------------------------------------------
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke [email protected]
Henti Langgan: Kirim mail ke [email protected]
Versi terakhir: MDaemon 21.0.2, SecurityGateway 8.0.1

Kirim email ke