Dear Pak Syafril, Ada user lapor tidak bisa terima email dari salah satu domain luar. Lognya sebagai berikut:
Sun 2022-01-16 20:14:54.488: [458050] Session 458050; child 0006 Sun 2022-01-16 20:14:54.488: [458050] Accepting SMTP connection from 150.129.18.34:50964 to 172.16.10.10:25 Sun 2022-01-16 20:14:54.488: [458050] --> 220 mail.ciputra.co.id ESMTP MDaemon 17.5.3; Sun, 16 Jan 2022 20:14:54 +0700 Sun 2022-01-16 20:14:54.492: [458050] <-- EHLO smtp.maxindo.net Sun 2022-01-16 20:14:54.492: [458050] Performing SPF lookup (smtp.maxindo.net / 150.129.18.34) Sun 2022-01-16 20:14:56.718: [458050] * Result: none; no SPF record in DNS Sun 2022-01-16 20:14:56.718: [458050] ---- End SPF results Sun 2022-01-16 20:14:56.718: [458050] --> 250-mail.ciputra.co.id Hello smtp.maxindo.net [150.129.18.34], pleased to meet you Sun 2022-01-16 20:14:56.718: [458050] --> 250-ETRN Sun 2022-01-16 20:14:56.718: [458050] --> 250-AUTH LOGIN CRAM-MD5 PLAIN Sun 2022-01-16 20:14:56.718: [458050] --> 250-8BITMIME Sun 2022-01-16 20:14:56.718: [458050] --> 250-ENHANCEDSTATUSCODES Sun 2022-01-16 20:14:56.718: [458050] --> 250-STARTTLS Sun 2022-01-16 20:14:56.718: [458050] --> 250 SIZE 25600000 Sun 2022-01-16 20:14:56.721: [458050] <-- STARTTLS Sun 2022-01-16 20:14:56.722: [458050] --> 220 2.7.0 Ready to start TLS Sun 2022-01-16 20:14:56.792: [458050] SSL negotiation successful (TLS 1.2, 521 bit key exchange, 256 bit AES encryption) Sun 2022-01-16 20:14:56.842: [458050] <-- EHLO smtp.maxindo.net Sun 2022-01-16 20:14:56.842: [458050] Performing SPF lookup (smtp.maxindo.net / 150.129.18.34) Sun 2022-01-16 20:14:56.909: [458050] * Result: none; no SPF record in DNS Sun 2022-01-16 20:14:56.909: [458050] ---- End SPF results Sun 2022-01-16 20:14:56.909: [458050] --> 250-mail.ciputra.co.id Hello smtp.maxindo.net [150.129.18.34], pleased to meet you Sun 2022-01-16 20:14:56.909: [458050] --> 250-ETRN Sun 2022-01-16 20:14:56.909: [458050] --> 250-AUTH LOGIN CRAM-MD5 PLAIN Sun 2022-01-16 20:14:56.909: [458050] --> 250-8BITMIME Sun 2022-01-16 20:14:56.909: [458050] --> 250-ENHANCEDSTATUSCODES Sun 2022-01-16 20:14:56.909: [458050] --> 250 SIZE 25600000 Sun 2022-01-16 20:14:56.916: [458050] <-- MAIL FROM:<[email protected]> SIZE=43614 BODY=7BIT Sun 2022-01-16 20:14:56.916: [458050] Performing PTR lookup (34.18.129.150.IN-ADDR.ARPA) Sun 2022-01-16 20:14:56.938: [458050] * D=34.18.129.150.IN-ADDR.ARPA TTL=(240) PTR=[smtp.maxindo.net] Sun 2022-01-16 20:14:57.134: [458050] * D=smtp.maxindo.net TTL=(1) A=[43.247.37.99] Sun 2022-01-16 20:14:57.134: [458050] * MDaemon configured to drop connection on PTR record mismatch Sun 2022-01-16 20:14:57.134: [458050] ---- End PTR results Sun 2022-01-16 20:14:57.134: [458050] --> 501 5.7.0 Domain must resolve Sun 2022-01-16 20:14:57.135: [458050] SMTP session terminated (Bytes in/out: 1034/5949) Mohon info nya apakah perlu update PTR record? Terima kasih. Best Regards, Bonar Gultom -- --[mdaemon-l]---------------------------------------------------------- Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Berlangganan: Kirim mail ke [email protected] Henti Langgan: Kirim mail ke [email protected] Versi terakhir: MDaemon 21.5.1, SecurityGateway 8.0.4

