> On 7/29/22 08:31, Aulia Rahman Adi wrote:
> > Mohon bantuannya, email dari rekanan kami @amanahgitha.com itu selalu
> tidak keterima oleh user,
> > saya cek di log email, message creation successful, tapi di inbox
> user tidak ada, kita sudah nyoba beberapa kali
> > hasilnya tetap seperti itu.
> 
> 
> Recipient pakai email client apa untuk akses mail dari MDaemon?
> Kalau pakai office outlook maka minta periksa ke spam folder (Junk
> Email 
> folder) di email clientnya.
> Jika pakai Ponsel  (Cellphone: Smartphone, Tablet) periksa ke Spam 
> Folder (junk Email folder) di Webmail atau di IMAP email clientnya.
> 
> > Berikut lampiran logs nya :
> 
> 
> > Tue 2022-07-26 15:14:37.898: 03: --> 250 2.6.0 Ok, message saved
> <Message-ID: <[email protected]>>
> 
> 
> Kalau di spam folder recipient tidak ketemu juga, periksa ke MDaemon 
> routing log dan contentFilter log.
> 

Recipient mengakses email ada yang menggunakan browser, dan Outlook, di spam 
folder semua reciepent tidak ada,

di routing log ada 'spam message deleted' tapi hanya ke satu alamat email saja, 
sedangkan email tersebut di kirim ke beberapa 
orang.

berikut lampiran file routing log dan contentfilter log :

----DARI ROUTING LOG-----
ue 2022-07-26 15:14:42.957: 17: INBOUND message: md5001000509468.msg
Tue 2022-07-26 15:14:42.957: 17: *  From: [email protected]
Tue 2022-07-26 15:14:42.957: 17: *  To: Muhammad Yusup 
<[email protected]>
Tue 2022-07-26 15:14:42.957: 17: *  Subject: Re: Konfirmasi Klaim Amanah Githa 
Periode Mei 2022
Tue 2022-07-26 15:14:42.957: 17: *  Message-ID: 
<[email protected]>
Tue 2022-07-26 15:14:42.957: 17: *  Size: 8614; 
<c:\mdaemon\queues\local\md5001001294487.msg>
Tue 2022-07-26 15:14:42.957: 17: ----------
Tue 2022-07-26 15:14:42.972: 17: INBOUND message: md5001000509469.msg
Tue 2022-07-26 15:14:42.972: 17: *  From: [email protected]
Tue 2022-07-26 15:14:42.972: 17: *  To: Muhammad Yusup 
<[email protected]>
Tue 2022-07-26 15:14:42.972: 17: *  Subject: Re: Konfirmasi Klaim Amanah Githa 
Periode Mei 2022
Tue 2022-07-26 15:14:42.972: 17: *  Message-ID: 
<[email protected]>
Tue 2022-07-26 15:14:42.972: 17: *  Size: 8611; 
<c:\mdaemon\queues\local\md5001001294488.msg>
Tue 2022-07-26 15:14:42.972: 17: ----------
Tue 2022-07-26 15:14:42.987: 17: INBOUND message: md5001000509470.msg
Tue 2022-07-26 15:14:42.987: 17: *  From: [email protected]
Tue 2022-07-26 15:14:42.987: 17: *  To: Muhammad Yusup 
<[email protected]>
Tue 2022-07-26 15:14:42.987: 17: *  Subject: Re: Konfirmasi Klaim Amanah Githa 
Periode Mei 2022
Tue 2022-07-26 15:14:42.987: 17: *  Message-ID: 
<[email protected]>
Tue 2022-07-26 15:14:42.987: 17: *  Size: 8617; 
<c:\mdaemon\queues\local\md5001001294489.msg>
Tue 2022-07-26 15:14:42.987: 17: ----------
Tue 2022-07-26 15:14:43.001: 17: INBOUND message: md5001000509471.msg
Tue 2022-07-26 15:14:43.001: 17: *  From: [email protected]
Tue 2022-07-26 15:14:43.001: 17: *  To: Muhammad Yusup 
<[email protected]>
Tue 2022-07-26 15:14:43.001: 17: *  Subject: Re: Konfirmasi Klaim Amanah Githa 
Periode Mei 2022
Tue 2022-07-26 15:14:43.001: 17: *  Message-ID: 
<[email protected]>
Tue 2022-07-26 15:14:43.001: 17: *  Size: 8611; 
<c:\mdaemon\queues\local\md5001001294490.msg>
Tue 2022-07-26 15:14:43.815: 17: ----------
Tue 2022-07-26 15:14:45.548: 13: LOCAL message: pd5001001294487.msg
Tue 2022-07-26 15:14:45.548: 13: *  From: [email protected]
Tue 2022-07-26 15:14:45.548: 13: *  To: Muhammad Yusup 
<[email protected]>
Tue 2022-07-26 15:14:45.548: 13: *  Subject: Re: Konfirmasi Klaim Amanah Githa 
Periode Mei 2022
Tue 2022-07-26 15:14:45.548: 13: *  Message-ID: 
<[email protected]>
Tue 2022-07-26 15:14:45.548: 13: *  Spam message deleted
Tue 2022-07-26 15:14:45.548: 13: ----------
Tue 2022-07-26 15:14:45.549: 13: LOCAL message: pd5001001294488.msg
Tue 2022-07-26 15:14:45.549: 13: *  From: [email protected]
Tue 2022-07-26 15:14:45.549: 13: *  To: Muhammad Yusup 
<[email protected]>
Tue 2022-07-26 15:14:45.549: 13: *  Subject: Re: Konfirmasi Klaim Amanah Githa 
Periode Mei 2022
Tue 2022-07-26 15:14:45.549: 13: *  Message-ID: 
<[email protected]>
Tue 2022-07-26 15:14:45.549: 13: *  Spam message deleted
Tue 2022-07-26 15:14:45.549: 13: ----------
Tue 2022-07-26 15:14:45.550: 13: LOCAL message: pd5001001294489.msg
Tue 2022-07-26 15:14:45.550: 13: *  From: [email protected]
Tue 2022-07-26 15:14:45.550: 13: *  To: Muhammad Yusup 
<[email protected]>
Tue 2022-07-26 15:14:45.550: 13: *  Subject: Re: Konfirmasi Klaim Amanah Githa 
Periode Mei 2022
Tue 2022-07-26 15:14:45.550: 13: *  Message-ID: 
<[email protected]>
Tue 2022-07-26 15:14:45.550: 13: *  Spam message deleted
Tue 2022-07-26 15:14:45.550: 13: ----------
Tue 2022-07-26 15:14:45.552: 13: LOCAL message: pd5001001294490.msg
Tue 2022-07-26 15:14:45.552: 13: *  From: [email protected]
Tue 2022-07-26 15:14:45.552: 13: *  To: Muhammad Yusup 
<[email protected]>
Tue 2022-07-26 15:14:45.552: 13: *  Subject: Re: Konfirmasi Klaim Amanah Githa 
Periode Mei 2022
Tue 2022-07-26 15:14:45.552: 13: *  Message-ID: 
<[email protected]>
Tue 2022-07-26 15:14:45.552: 13: *  Spam message deleted
Tue 2022-07-26 15:14:45.552: 13: ----------

-----DARI CONTENTFILTER LOG ------
Tue 2022-07-26 15:14:43.329: Content Filter processing 
c:\mdaemon\queues\local\md5001001294487.msg...
Tue 2022-07-26 15:14:43.329: * Message return-path: [email protected]
Tue 2022-07-26 15:14:43.329: * Message from: [email protected]
Tue 2022-07-26 15:14:43.329: * Message to: [email protected]
Tue 2022-07-26 15:14:43.329: * Message subject:  Re: Konfirmasi Klaim Amanah 
Githa Periode Mei 2022
Tue 2022-07-26 15:14:43.329: * Message ID: 
<[email protected]>
Tue 2022-07-26 15:14:43.329: Start Content Filter results
Tue 2022-07-26 15:14:43.330: * Matched 0 of 2 active rules
Tue 2022-07-26 15:14:43.330: End of Content Filter results
Tue 2022-07-26 15:14:43.330: ----------
Tue 2022-07-26 15:14:43.345: Content Filter processing 
c:\mdaemon\queues\local\md5001001294488.msg...
Tue 2022-07-26 15:14:43.345: * Message return-path: [email protected]
Tue 2022-07-26 15:14:43.345: * Message from: [email protected]
Tue 2022-07-26 15:14:43.345: * Message to: [email protected]
Tue 2022-07-26 15:14:43.345: * Message subject:  Re: Konfirmasi Klaim Amanah 
Githa Periode Mei 2022
Tue 2022-07-26 15:14:43.345: * Message ID: 
<[email protected]>
Tue 2022-07-26 15:14:43.345: Start Content Filter results
Tue 2022-07-26 15:14:43.347: * Matched 0 of 2 active rules
Tue 2022-07-26 15:14:43.347: End of Content Filter results
Tue 2022-07-26 15:14:43.347: ----------
Tue 2022-07-26 15:14:43.362: Content Filter processing 
c:\mdaemon\queues\local\md5001001294489.msg...
Tue 2022-07-26 15:14:43.362: * Message return-path: [email protected]
Tue 2022-07-26 15:14:43.362: * Message from: [email protected]
Tue 2022-07-26 15:14:43.362: * Message to: [email protected]
Tue 2022-07-26 15:14:43.362: * Message subject:  Re: Konfirmasi Klaim Amanah 
Githa Periode Mei 2022
Tue 2022-07-26 15:14:43.362: * Message ID: 
<[email protected]>
Tue 2022-07-26 15:14:43.362: Start Content Filter results
Tue 2022-07-26 15:14:43.363: * Matched 0 of 2 active rules
Tue 2022-07-26 15:14:43.363: End of Content Filter results
Tue 2022-07-26 15:14:43.363: ----------
Tue 2022-07-26 15:14:43.378: Content Filter processing 
c:\mdaemon\queues\local\md5001001294490.msg...
Tue 2022-07-26 15:14:43.378: * Message return-path: [email protected]
Tue 2022-07-26 15:14:43.378: * Message from: [email protected]
Tue 2022-07-26 15:14:43.378: * Message to: [email protected]
Tue 2022-07-26 15:14:43.378: * Message subject:  Re: Konfirmasi Klaim Amanah 
Githa Periode Mei 2022
Tue 2022-07-26 15:14:43.378: * Message ID: 
<[email protected]>
Tue 2022-07-26 15:14:43.378: Start Content Filter results
Tue 2022-07-26 15:14:43.380: * Matched 0 of 2 active rules
Tue 2022-07-26 15:14:43.380: End of Content Filter results
Tue 2022-07-26 15:14:43.380: ----------

Best Regards,
Aulia Rahman Adi
PT Reasuransi Syariah Indonesia - IT Staff
[email protected]


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