>> Mohon bantuannya ini ada user email kami yang tiba2 ke disabled

> Disable atau Freeze/Frozen?

> http://mdaemon.dutaint.co.id/mdaemon/24.0.0/ae_account.html

Saya cek tadi disabled pak 


>Kalau akun frozen, mungkin akun itu terdeteksi sebagai terkena hijack sehingga 
>di freeze.
>Periksa ke screening log atau smtp-in/out log.

>Jika benar demikian, maka masukkan alamat itu kedalam hijack detection exempt 
>list.


Wed 2024-07-31 06:05:27.136: ----------
Wed 2024-07-31 06:05:27.377: [24238154] Session 24238154; child 0003
Wed 2024-07-31 06:05:27.378: [24238154] Accepting SMTP connection from 
172.16.0.16:59225 to 172.16.0.6:587
Wed 2024-07-31 06:05:27.378: [24238154] --> 220 bb.ptbmi.com ESMTP MSA MDaemon 
23.5.3; Wed, 31 Jul 2024 06:05:27 +0700
Wed 2024-07-31 06:05:27.380: [24238154] <-- EHLO WIN-PQPLP5O8DA2
Wed 2024-07-31 06:05:27.381: [24238154] --> 250-bb.ptbmi.com Hello 
WIN-PQPLP5O8DA2 [172.16.0.16], pleased to meet you
Wed 2024-07-31 06:05:27.381: [24238154] --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Wed 2024-07-31 06:05:27.381: [24238154] --> 250-8BITMIME
Wed 2024-07-31 06:05:27.381: [24238154] --> 250-ENHANCEDSTATUSCODES
Wed 2024-07-31 06:05:27.381: [24238154] --> 250-PIPELINING
Wed 2024-07-31 06:05:27.381: [24238154] --> 250-CHUNKING
Wed 2024-07-31 06:05:27.381: [24238154] --> 250-STARTTLS
Wed 2024-07-31 06:05:27.381: [24238154] --> 250 SIZE
Wed 2024-07-31 06:05:27.381: [24238154] <-- STARTTLS
Wed 2024-07-31 06:05:27.381: [24238154] --> 220 2.7.0 Ready to start TLS
Wed 2024-07-31 06:05:27.383: [24238154] SSL negotiation successful (TLS 1.0, 
TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA_P256)
Wed 2024-07-31 06:05:27.383: [24238154] <-- EHLO WIN-PQPLP5O8DA2
Wed 2024-07-31 06:05:27.383: [24238154] --> 250-bb.ptbmi.com Hello 
WIN-PQPLP5O8DA2 [172.16.0.16], pleased to meet you
Wed 2024-07-31 06:05:27.383: [24238154] --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Wed 2024-07-31 06:05:27.383: [24238154] --> 250-8BITMIME
Wed 2024-07-31 06:05:27.383: [24238154] --> 250-ENHANCEDSTATUSCODES
Wed 2024-07-31 06:05:27.383: [24238154] --> 250-PIPELINING
Wed 2024-07-31 06:05:27.383: [24238154] --> 250-CHUNKING
Wed 2024-07-31 06:05:27.383: [24238154] --> 250-REQUIRETLS
Wed 2024-07-31 06:05:27.383: [24238154] --> 250 SIZE
Wed 2024-07-31 06:05:27.384: [24238154] <-- AUTH login 
aHJpc3Blcm1hdGFAcHRibWkuY29t
Wed 2024-07-31 06:05:27.384: [24238154] --> 334 UGFzc3dvcmQ6
Wed 2024-07-31 06:05:27.384: [24238154] <-- ******
Wed 2024-07-31 06:05:27.384: [24238154] Authenticating [email protected]...
Wed 2024-07-31 06:05:27.384: [24238154] Account is disabled
Wed 2024-07-31 06:05:27.384: [24238154] --> 535 5.7.8 Authentication failed
Wed 2024-07-31 06:05:27.385: [24238154] <-- MAIL FROM:<[email protected]>
Wed 2024-07-31 06:05:27.387: [24238154] --> 530 5.7.0 Authentication required
Wed 2024-07-31 06:05:27.388: [24238154] Connection closed
Wed 2024-07-31 06:05:27.388: [24238154] SMTP session terminated (Bytes in/out: 
639/911)
Wed 2024-07-31 06:05:27.388: ----------

Berikut log smtp in nya pak 

>http://mdaemon.dutaint.co.id/mdaemon/24.0.0/security--hijack_detection.html

Kirim email ke