Yes, I've seen it.
I went looking through some old emails for resolution to this issue and this is
the most conclusive thing I could come up with without reaching out to my
colleagues:
Exclude the %
COMMONPROGRAMFILES %\System\MSMAPI from the USMT backup process. The MSMAPI
folder becomes messed up after
USMT restore, deleting it and repairing office resolves the issue, but not
restoring the data to that directory should prevent it from happening. Outlook
should automatically recreate the MSMAPI and use it successfully.
Give it a try and let us know if that resolves it. If not, I'll ping my good
buddy.
Regards,-S
From: [email protected]
To: [email protected]
Subject: [MDT-OSD] USMT Breaks Outlook 2007 to 2013
Date: Fri, 17 Oct 2014 20:21:02 +0000
A subset of my users cannot open Outlook after I restore user state onto
Windows 7 x64 with x86 Office 2013 from Win7 x86 with Office 2007. I have a
case open with CSS. Has anyone ever seen this before? The first time these
users open outlook
they get this dialog but Outlook opens:
Subsequent launches of outlook fail with the following error message:
John Marcum
MCITP, MCTS, MCSA
Desktop Architect
Bradley Arant Boult Cummings LLP
Confidentiality Notice: This e-mail is from a law firm and may be protected by
the attorney-client or work product privileges. If you have received this
message in error, please notify the sender by replying to this e-mail and then
delete it from your computer.
