First off, the logs don’t match here. Hard to debug. 

 

ZTIWindowsUpdate.log has a query between 

 

Start Search...    ZTIWindowsUpdate        4/28/2016 12:04:31 PM 0 (0x0000)

Timeout Error WU_E_PT_EXCEEDED_MAX_SERVER_TRIPS : Retry! (-2145107952)
ZTIWindowsUpdate                4/28/2016 12:06:03 PM 0 (0x0000)

 

However I WIndowsUpdate2.log and WindowsUpdate3.log appear to be outside of
the ZTIWindowsUpdate.log in time stamp.

 

A quick glance at the other logs don’t reveal anything.

 

I’m not a WSUS expert by any means, but my first thoughts are that you might
have some kind of server corruption. 

 

-k

 

From: [email protected] [mailto:[email protected]]
On Behalf Of David Landry
Sent: Thursday, May 12, 2016 6:23 AM
To: [email protected]
Subject: [MDT-OSD] Problem installing updates post install via MDT

 

Hi All,

 

I have run into a brick wall. For 2 years now, our Windows 7 images (we only
use Windows 7) updates via MDT installed updates on the first pass. What we
have been seeing for the last 2-3 weeks is:

 

-          First pass searches for update and reboots within 2 mins and does
not install any updates.

-          Second pass searches for update and reboots within 4 mins and
does not install any updates.

-          The third, fourth, fifth, and sixth passes searches and just
hangs there before reboots and does not install any updates.

-          The Seventh pass installs about 40 updates.

-          The 8th pass searches for about 2 ½ hours and does not install
any updates.

-          I have installed Windows6.1-KB3138612-x64.msu,
Windows6.1-KB3112343-x64.msu, Windows6.1-KB3102810-x64.msu into new test
images based on articles I have read on the internet. But these have not
helped the problem.

-          I’ve tested a new wim that had the contents of
C:\Windows\SoftwareDistribution cleaned out. That didn’t help.

-          I thought about updating to Update 2 but didn’t see anything that
would potentially help aside from better logging for the smsts.log file.

-          I have looked at most of the errors in the logs. But have not
found a resolution that works.

-          I have included some logs from the testing I have been doing.

 

-          If I bypass the WSUS server and go directly to Microsoft for
updates via MDT, updates start installing on the first pass.

-          I created a new image with all the updates in it and that did not
error out, but instead reported back there were no updates available.

 

WU client versions during testing:            7.6.7601.19016

 
7.6.7601.19077

 
7.6.7601.19161

 

MDT 2013 update 1 version:                        6.3.8298.1000

 

The entire process, imaging, drivers, all applications, and all updates used
to take about 2 hours to complete. Now due to the update problem, it is
taking 6+ hours per machine.

 

This is not just happening on my local MDT server, but from what I am
hearing, it is occurring on all MDT servers corporate wide.

 

At this point I am leaning to either a WSUS problem of some kind such as
Client version issue or a bad update as the culprit. 

 

Anyone seen this before? Any ideas? 

 

Best Regards,

 

Dave Landry

 

 

 


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