Better support for multiple monitors would be a nice addition.  Frankly, I am 
just glad to have the tool back after it was abandoned (almost) entirely in 
SCCM 2007.    The support staff’s biggest complaint is lack of useable support 
for multiple monitors.  Also since SCCM service is delayed start, it takes a 
looooong time for the remote session to become available after a reboot.  That 
really hamstrings certain support workflows.

From: [] On 
Behalf Of Marcum, John
Sent: Thursday, December 01, 2016 8:22 AM
To: '' <>
Subject: RE: [MDT-OSD] Would you use ConfigMgr Remote Control if it actually 

The main thing I want them to add is support for remote machines. You could ask 
for Mac support too assuming you are managing your Mac’s with SCCM.

And yes Niall, it should be user voice I screwed up.

[] On Behalf Of Isaac Holmes
Sent: Tuesday, November 29, 2016 11:43 PM
Subject: Re: [MDT-OSD] Would you use ConfigMgr Remote Control if it actually 

[External Email]

I would love to use it, but we would still have to buy another product to be 
able to remotely support and assist on Mac machines.

Isaac Holmes
IT Engineering Specialist

University of Notre Dame
320 IT Center
Notre Dame, IN 46556

(574) 631-3254

On Nov 29, 2016 8:08 PM, "Niall Brady" 
<<>> wrote:
shouldn't this be a uservoice instead john ?

On Wed, Nov 30, 2016 at 6:39 AM, Marcum, John 
<<>> wrote:
How many of you would like to use ConfigMgr remote control however it’s limited 
functionality prevents you from doing so? Worse still is that you are likely 
paying for some other remote control solution because remote control in 
ConfigMgr just doesn’t meet your needs. If you agree and you’d like to see 
improvements made in the current remote control offering in ConfigMgr please 
vote up my item on connect.


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