We just ran into an issue with imaging 840 and 850 G4 via SCCM. The TS would bomb out on BitLocker and also failed when turning of BitLocker steps in the TS and trying to manually encrypt after TS is complete. After some back and forth with HP and digging on our own, we found the culprit to be BIOS v1.05 to be the root cause. We have some "older" G4s that had v1.03 and they worked fine. The 200 machines we recently ordered shipped with 1.05 and ruined our lives for a couple days, but when running the BIOS update from within the BIOS. It found 1.06 was available. This update was nowhere to be found during our searches earlier this week. Magically it is now available on HPs site.
Needless to say getting the machines to v1.06 resolved the issue. Seems like these BIOS updates are coming out quite often. Do others proactively update BIOS or only as needed when an issue in your environment arises? Thanks, Ryan Baker Tilly Virchow Krause, LLP Confidentiality Notice: This message is being sent by Baker Tilly Virchow Krause, LLP. It is intended exclusively for the individuals and entities to which it is addressed. This communication, including any attachments, may contain information that is proprietary, privileged, confidential, including information that is protected under the HIPAA privacy rules, or otherwise legally exempt from disclosure. If you are not the named addressee, you are not authorized to read, print, retain, copy or disseminate this message or any part of it. If you have received this message in error, please notify the sender immediately by email and delete all copies of this message. This message is protected by applicable legal privileges and is confidential. Tax advice, if any, contained in this communication was not intended or written to be used by any taxpayer for the purpose of avoiding penalties.
