Privacy protections disappear with a judge's order

July 10, 2008  3:10 PM (ET)

By ANICK JESDANUN
Associated Press

http://apnews.myway.com//article/20080710/D91R5UM00.html


NEW YORK (AP) - Credit card companies know what you've bought. Phone 
companies know whom you've called. Electronic toll services know where 
you've gone. Internet search companies know what you've sought.

It might be reassuring, then, that companies have largely pledged to 
safeguard these repositories of data about you.

But a recent federal court ruling ordering the disclosure of YouTube 
viewership records underscores the reality that even the most benevolent 
company can only do so much to guard your digital life: All their 
protections can vanish with one stroke of a judge's pen.

"Companies have a tremendous amount of very sensitive data on their 
customers, and while a company itself may treat that responsibly ... if the 
court orders it be turned over, there's not a lot that the company that 
holds the data can do," said Jennifer Urban, a law professor at the 
University of Southern California.

In the past, court orders and subpoenas have generally been targeted at 
records on specific individuals. With YouTube, it's far more sweeping, 
covering all users regardless of whether they have anything to do with the 
copyright infringement that Viacom Inc., in a $1 billion lawsuit, accuses 
Google Inc.'s popular video-sharing site of enabling.

It's a scenario privacy activists have long warned about.

"What we're seeing is (that) the theoretical is becoming real world," said 
Lauren Weinstein, a veteran computer scientist. "The more data you've got, 
the more data that's going to be there as an attractive kind of treasure 
chest (for) outside parties."

U.S. District Judge Louis L. Stanton dismissed privacy arguments as 
speculative.

Last week, Stanton authorized full access to the YouTube logs - which few 
users even realize exist - after Viacom and other copyright holders argued 
that they needed the data to prove that their copyright-protected videos 
for such programs as Comedy Central's "The Daily Show with Jon Stewart" are 
more heavily watched than amateur clips.

"This decision makes it absolutely clear that everywhere we go online, we 
leave tracks, and every piece of information we access online leaves some 
sort of record," Urban said. "As consumers, we should all be aware of the 
fact that this sensitive information is being collected about us."

Mark Rasch, a former Justice Department official who is now with FTI 
Consulting Inc., said the ruling could open the floodgates for additional 
disclosures.

Though lawyers have known to seek such data for years, Rasch said, judges 
initially hesitant about authorizing their release may look to Stanton's 
ruling for affirmation, even though U.S. District Court rulings do not 
officially set precedence.

The YouTube database includes information on when each video gets played. 
Attached to each entry is each viewer's unique login ID and the Internet 
Protocol, or IP, address for that viewer's computer - identifiers that, 
while seemingly anonymous, can often be traced to specific individuals, or 
at least their employers or hometowns.

Elsewhere, search engines such as Google and Yahoo Inc. keep more than a 
year of records on your search requests, from which one can learn of your 
diseases, fetishes and innermost thoughts. E-mail services are another 
source of personal records, as are electronic health repositories and 
Web-based word processing, spreadsheets and calendars.

One can reassemble your whereabouts based on where you've used credit 
cards, made cell phone calls or paid tolls or subway fares electronically. 
One can track your spending habits through loyalty cards that many retail 
chains offer in exchange for discounts.

Though companies do have legitimate reasons for keeping data - they can 
help improve services or protect parties in billing disputes, for instance 
- there's disagreement on how long a company truly needs the information.

The shorter the retention, the less tempting it is for lawyers to turn to 
the keepers of data in lawsuits, privacy activists say.

With some exceptions in banking, health care and other regulated 
industries, requests are routinely granted.

Service providers regularly comply with subpoenas seeking the identities of 
users who write negatively about specific companies, at most warning them 
first so they can challenge the disclosure themselves. The music and movie 
industries also have been aggressive about tracking individual users 
suspected of illegally downloading their works.

Law enforcement authorities also turn to the records to help solve crimes.

The U.S. Justice Department had previously subpoenaed the major search 
engines for lists of search requests made by their users as part of a case 
involving online pornography. Yahoo, Microsoft Corp.'s MSN and Time Warner 
Inc.'s AOL all complied with parts of the legal demand, but Google fought 
it and ultimately got the requirement narrowed.

In the YouTube case, Viacom largely got the data it wanted.

Google has said it would work with Viacom on trying to ensure anonymity, 
and Viacom has pledged not to use the data to identify individual users to 
sue. The YouTube logs will also likely be subject to a confidentiality order.

But privacy advocates warn that there's no guarantee that future litigants 
will be as restrained or that data released to lawyers won't inadvertently 
become public - through their inclusion as an attachment in a court filing, 
for instance.

And retailers, government agencies and others are regularly announcing that 
personal information, stored without adequate safeguards, is being stolen 
by hackers or lost with laptops or portable storage drives.

"You just never know," said Steve Jones, an Internet expert at the 
University of Illinois at Chicago. "There are some circumstances under 
which what seems to be private information is going to be shared with a 
third party, and the court says it's OK to do that."


================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204
Voice: 713-743-3923  Fax: 713-743-3927
antunes at uh dot edu

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