OCTOBER 29, 2008

Motorola Speed Dials Cell Overhaul
New Mobile Chief Plans to Slash More Jobs, Focus on Google Software to 
Simplify Design and Cut Costs

By SARA SILVER
Wall Street Journal

http://online.wsj.com/article/SB122523624204277979.html?mod=testMod


Motorola Inc.'s new cellphone chief is moving quickly to scale back the 
struggling division, simplifying the way it makes devices and cutting 
additional jobs.

Sanjay Jha, who also became Motorola's co-chief executive in August, has 
decided to focus on Google Inc.'s Android operating system as the 
software platform for Motorola's showcase phones, according to people 
familiar with the matter.

Mr. Jha is expected to detail his plans -- which will likely include 
thousands of layoffs -- as early as Thursday when the company reports 
earnings, these people said.

The company has announced 10,000 job cuts since early last year. 
Motorola declined to comment.

Mr. Jha, 45 years old, is tasked with restoring the profitability of 
Motorola's mobile-devices division, which lost an average of $12 for 
each of the 28.1 million phones sold last quarter.

He is betting on Google's Android operating system and just two other 
software platforms to speed development of sorely needed new models. He 
plans to jettison at least four other platforms, limiting the number of 
employees required to do customization work for different wireless carriers.

This means Motorola may scrap dozens of phone designs that are in 
development, potentially leading to product delays in the coming quarters.

Motorola hired the Indian-born and United Kingdom-educated executive 
from chip maker Qualcomm Inc., where he oversaw development of software 
that ran the Google system.

In his first three months at Motorola, Mr. Jha has focused on Motorola's 
technical problems, which include an unwieldy supply chain. Unlike rival 
Nokia Corp., which uses just two operating systems for most of its 
handset designs, Motorola has relied on more than a half dozen operating 
systems.

Mr. Jha told Motorola employees in late September that he would winnow 
the number of platforms down to three. Motorola will build midtier 
devices with Internet capability and other multimedia features around 
Google's Android.

It will base business-focused devices on Microsoft Corp.'s Windows 
Mobile, currently used on its Q smartphone, and use its own platform, 
P2K, for low-end phones, according to people familiar with the matter.

It is also looking to outsource production of at least some Windows 
Mobile phones, these people said.

Motorola isn't expected to deliver an Android-based phone until next 
year, according to people familiar with the matter. Indeed, its decision 
to opt for Android as its main platform means Motorola will be playing 
catch-up with manufacturers such as HTC Corp. of Taiwan, whose G1 phone 
went on sale this month from T-Mobile USA Inc.

Motorola is hoping that the open-source Google platform can attract 
developers of sophisticated applications to stave off the threat of 
Apple Inc.'s iPhone and Research In Motion Ltd.'s BlackBerry.

The decision to streamline its technology comes as Motorola is preparing 
to split itself into two companies. It wants to stabilize its 
unprofitable cellphone division so it can be separated from the rest of 
the company, which makes cable set-top boxes, public-safety radios and 
other telecom gear.

If Mr. Jha succeeds in making mobile devices an independent company by 
late 2010, he stands to earn around $100 million over three years and 
would receive 3% of the new company's stock. If he does not, he is still 
set to be paid an additional $30 million.

Within days of arriving, Mr. Jha told employees gathered at the 
mobile-device division's Libertyville, Ill., headquarters, that he was 
proud to be a part of the pioneer in wireless communications, and asked 
employees to focus on developing the applications and services that 
could restore Motorola's leadership.

By late September, however, Mr. Jha noted that the company's problems 
were more basic, ranging from late deliveries to clumsy user interfaces. 
Mr. Jha told employees his wife carried an LG Voyager and refused his 
offer of a Motorola phone. She, like other consumers, didn't want to 
have to read a user's manual to figure out how to use it. "When my wife 
switches, then you'll know," he said, according to a person at the meeting.

The mobile-device division has two to three times as many employees 
working on a single project as its competitors, Mr. Jha told employees. 
"We have to create a well-run factory," he said at the meeting, 
according to the person present.

Mr. Jha has taken a more distanced approach to sales, where the downturn 
and delays in refreshing Motorola's product line have limited the 
staff's ability to meet earlier estimates. Mr. Jha has restricted his 
visits to a few important partners, including Google, calling others by 
phone to introduce himself. "I'd love to come see you, but first I have 
to figure out what to tell you," he told the head of a European carrier. 
"My hands are full."

-- 
================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204 
Voice: 713-743-3923  Fax: 713-743-3927
Mail: antunes at uh dot edu

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