February 16, 2009

What Convergence? TV’s Hesitant March to the Net
By MATT RICHTEL
NY Times

http://www.nytimes.com/2009/02/16/technology/internet/16chip.html?ref=business&pagewanted=print


PALO ALTO, Calif. — You would be hard-pressed to find a screen today 
that does not have Internet access. It’s not just the PC and the phone — 
online content appears in elevators, in the back of taxis and at your 
airplane seat. Some companies have even tried (albeit unsuccessfully) to 
get the Internet displayed on a refrigerator door.

So how is it that the Internet has largely escaped the single biggest 
screen in most of our lives — the TV?

An intensifying, and perhaps surprising, debate is playing out around 
this question and others. Should televisions be able to get access to 
the Web? And not just the thin slices of the Web allowed by a few 
services, but the whole cacophonous, unregulated, messy thing? And if 
they should, how should they?

Now a movement is afoot by chip makers big and small to spur a new 
generation of TVs with full browser capability, like a personal 
computer. In October, Intel released its own TV-centric chip, and many 
other semiconductor designers and manufacturers are doing the same, 
industry analysts said.

But perhaps the most surprising thing is not how long it is taking to 
get the Internet on TV but that, to some degree, that slow pace is 
deliberate. Television manufacturers simply do not seem to want it.

“Sony’s stance is that consumers don’t want an Internet-like experience 
with their TVs, and we’re really not focused on bringing anything other 
than Internet video or widgets to our sets right now,” said Greg 
Belloni, a spokesman for Sony. Widgets is an industry term for narrow 
channels of Internet programming like YouTube.

Ditto for Sharp Electronics. “I don’t think that consumers are yet ready 
to access all content on the Internet on the TV,” said Bob Scaglione, 
senior vice president for marketing at the Sharp Electronics Marketing 
Company of America.

He added: “For now, it’s more important to deliver content consumers 
want on a TV and let them do their browsing on a PC.”

Some industry analysts say TV makers have a point, in that many 
consumers associate their television with one-way communications they 
ingest while leaning back on the couch. Browsing the Internet, the 
thinking goes, is a more immersive, active pursuit.

Analysts and industry executives say TV manufacturers have other reasons 
for asserting that consumers do not want to use the Internet from their 
couch. For one thing, profit margins in the TV industry are as tight as 
can be. So adding the cost of surfing technology — which could be $100 — 
is one potential roadblock.

Then there is the reality of opening a television up to the Internet 
and, potentially, the viruses and hiccups that can creep in from 
outside. Consumers have become accustomed to the occasional “blue screen 
of death” on a PC, but imagine that happening during prime time or the 
Super Bowl.

“People have very little tolerance for viruses and crashes on TVs,” said 
Eric Kim, senior vice president for the Digital Home Group at Intel. “If 
someone’s TV ever crashes, they will pack it up and bring it back to the 
store.”

Intel’s chip, called the Intel Media Processor CE 3100, does allow full 
browsing. But it has been adopted by only a handful of television 
manufacturers, and only in a limited fashion. Manufacturers seem to 
prefer to keep their customers in a walled garden of selected content.

Samsung, for instance, plans to sell TVs this spring that provide access 
to news, weather and finance channels provided by Yahoo. Sharp’s Aquos 
TVs already have widgets that provide traffic, weather and financial 
information, access to daily syndicated comic strips, and some Web-based 
sports and entertainment programming from NBC. Sony offers similar 
widgets on some of its TVs.

For some TV manufacturers, Intel itself may be part of the problem, said 
Richard Doherty, an industry analyst at Envisioneering, a 
consumer-electronics market research firm. Mr. Doherty said TV 
manufacturers are wary of having Intel come to dominate the chip market.

“Even companies that are working with Intel have told me that they don’t 
want a single-supplier solution if they can help it,” Mr. Doherty said. 
He added that Intel’s entry in the market has accelerated the 
development of Internet-centric TV chips at competitors like Broadcom, 
Texas Instruments, ST Micro, Free- scale and NXP.

Mr. Doherty said TV makers also risk losing control of the process if 
they do not figure out a solution soon enough. Other competitors include 
an array of set-top box makers, one, pointedly, deployed by cable 
companies that Mr. Doherty said could solve some niggling problems.

For instance, he said that such Internet access could run through the 
servers of the cable companies, allowing them to screen for viruses, add 
parental controls, and generally prevent some of the less desirable 
aspects of full Internet access.

The other possibility is that some entirely new competitor will emerge — 
someone like Gordon Campbell. Mr. Campbell, 64, was Intel’s first chief 
corporate marketing officer. He later designed semiconductors and has 
since done pioneering work on chips for the iPod and 3-D video games. He 
calls the opportunity to make browser-centric chips for televisions “the 
biggest opportunity of any of them.”

His current company, Personal Web Systems, is poised this quarter to 
ship its first product, a $150 adapter that will attach to televisions 
to make them fully Internet-enabled. Mr. Campbell says his company is 
reducing the technology included in the TV adapter device into a single 
stamp-size semiconductor that would embed full Internet access in TVs in 
more developed markets.

He thinks the price to manufacturers could be as low as $100. He also 
thinks the TV manufacturers are not being genuine when they say 
consumers do not want full Internet access.

“That’s hogwash,” he said. “This generation doesn’t want their hands 
tied behind their backs. They want the same experience as with a PC, and 
widgets don’t do that.”

Industry analysts said that chip makers — whether Mr. Campbell, Intel or 
others — need cooperation from the TV manufacturers. To some extent, Mr. 
Campbell said, that is true, but he believes that consumers will 
eventually buy set-top boxes that get the Internet, forcing TV makers to 
embed chips themselves or lose the business.

“The ultimate test will be when the technology hits the market and 
consumers decide,” he says. “I wouldn’t want to be on the widget side 
when that happens.”

-- 
================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204 
Voice: 713-743-3923  Fax: 713-743-3927
Mail: antunes at uh dot edu

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