Review: Verizon Hub breathes life into home phone

Feb 19, 2:50 PM (ET)

By GREG BLUESTEIN
Associated Press

http://apnews.myway.com//article/20090219/D96ERG8G0.html


ATLANTA (AP) - Some companies are still trying to reinvent the basic 
home telephone.

The latest attempt comes from Verizon Wireless, which recently began 
offering the Hub. Although the Hub won't go so far as to replace your 
computer, the Hub can make your home phone into a bulletin board, 
entertainment center - even a child tracker.

But all this will cost you - the device itself is $200 after a $50 
rebate, and it requires a two-year, $35 monthly contract that includes 
unlimited calling in the U.S. and Canada and unlimited texts.

In recent months I've tested the Hub and the HomeManager, which is AT&T 
Inc.'s version of a smarter home phone. The HomeManager retails for 
$349, but it can be had for $149 if you have AT&T home service and a 
two-year contract for DSL service.

I liked the Hub better - it offers many more options. It's also for sale 
nationwide, while the HomeManager is available in select markets.

Both these phones would have been more compelling before the rise of 
"smart" mobile phones, which already offer many of the same features as 
the Hub or the HomeManager. But unlike smaller smart phones, these new 
devices present a large touch screen for manipulating calling functions 
and Internet content.

The Hub starts with a simple setup: Once you have a Verizon Wireless 
account, plug the phone into an electrical outlet and connect it to your 
home Internet service over Wi-Fi or with an Ethernet cable. It took me 
less than 10 minutes.

I wasn't blown away by the quality and clarity of the phone calls, which 
use voice-over-Internet technology. I picked up a static undercurrent a 
few times.

But the draw of the Hub is by far the Internet-infused range of options.

 From the touch-screen home page, it's a quick leap to a menu with 
telephone directories and features that let you watch movie previews and 
order tickets, check the traffic in your town and catch news, sports and 
recipe tips on Verizon Wireless' VCast service (although some of the 
news offerings were days old).

For people with kids - or the suspicious-minded - the Hub offers the 
Chaperone, which (rather slowly) lets you track the location of family 
members carrying Verizon Wireless phones by displaying their locations 
on map.

One of the most innovative offerings was the Hub's "Relay," a bulletin 
board that aims to dethrone your refrigerator as the household's new 
catchall display center. It allows people with Verizon Wireless phones 
connected to the system to leave text messages, videos and pictures for 
household consumption.

That tight integration with Verizon cell phones means the Hub provides 
some cool perks. For instance, you can use the Hub to quickly set a "do 
not disturb" option, to forward all your home and cell calls to voice 
mail. Or you can have your calls ring your cell phone and home phone 
simultaneously. Or you can program your voice mail to send you e-mail 
alerts.

There are drawbacks. The Hub's keyboard can be clunky and frustrating to 
use, although you can log in through a PC to enter contacts and post 
pictures that appear on the Hub. The traffic feature is disappointing - 
instead of displaying a simple map it shows a display of local tie-ups 
that starts with an annoying ad. And, frustratingly, as with the 
HomeManager, there's no Web browser, so there's no freedom to search the 
Internet as you will.

Plenty can be righted with a software update eventually. There's still a 
long way to go, but Verizon has managed to breathe new life into the 
landline.

---

On the Net:

http://www.verizonwireless.com/hub

-- 
================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204 
Voice: 713-743-3923  Fax: 713-743-3927
Mail: antunes at uh dot edu

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