May 11, 2009

New Search Tool Aims at Answering Tough Queries, but Not at Taking on Google
By MIGUEL HELFT
NY Times

http://www.nytimes.com/2009/05/11/technology/internet/11search.html?ref=technology&pagewanted=print


Every new online search service must face the inevitable question: “Is 
it better than Google?”

WolframAlpha, a powerful new service that can answer a broad range of 
queries, has become one of the most anticipated Web products of the 
year. But its creator, Stephen Wolfram, wants to make something clear: 
Despite the online chatter comparing it to Google, his service is not 
intended to dethrone the king of search engines.

“I am not keen on the hype,” said Mr. Wolfram, a well-known scientist 
and entrepreneur and the founder of Wolfram Research, a company in 
Champaign, Ill., that has been quietly developing WolframAlpha.

Mr. Wolfram’s service does not search through Web pages, and it will not 
help with movie times or camera shopping. Instead it computes the 
answers to queries using enormous collections of data the company has 
amassed. It can quickly spit out facts like the average body mass index 
of a 40-year-old male, whether the Eiffel Tower is taller than Seattle’s 
Space Needle, and whether it is high tide in Miami right now.

WolframAlpha, which is expected to be available to the public at 
wolframalpha.com in the next week, is not a finished product. It is an 
early working version of a project that has been years in the making and 
will continue to evolve over years, if not decades. As such, there is 
much it cannot answer now.

But even as he dismisses the Google comparisons, Mr. Wolfram, a former 
child prodigy who published his first research paper on particle physics 
at age 15 and is best known for creating the math-formula software 
Mathematica, is happy to add fuel to the simmering expectations 
surrounding his service.

“I think WolframAlpha has the potential to be quite important,” he said.

The goal of creating a computer system that can answer questions has 
been a tantalizing but elusive pursuit for many computer scientists for 
more than four decades. Some veterans of the field say Mr. Wolfram may 
have come as close as anyone yet.

“In many ways, creating a system like this has been a holy grail of lots 
of folks for some time,” said Nathan Myhrvold, a former chief technology 
officer of Microsoft and co-founder of Intellectual Ventures, an 
investment company that owns a portfolio of patents.

“It has wound up being considered something that is virtually 
impossible,” Mr. Myhrvold said. WolframAlpha has shown “that it wasn’t 
impossible but really difficult,” he added. “It involved applying lots 
of different tricks.”

Doug Lenat, an artificial intelligence expert whose company Cycorp has 
spent the last 15 years developing a system that brings human-like 
reasoning to some computer systems, said WolframAlpha can handle “an 
astronomical number of questions,” and could eventually turn into a 
favorite destination on the Web.

“It may become a massive player alongside Google,” Mr. Lenat said.

Traditional search engines like Google and Yahoo, by and large, excel at 
finding information that already exists online. If there are Web pages 
that include the words used in a query, the engines will find them and 
rank them in order of relevance.

WolframAlpha is different. For starters, it does not gather data from 
the Web. Instead, its “knowledge base” is made up of reams and reams of 
data — ranging from the kinds of facts you would find in a World 
Almanac, to highly specialized data from physics and other sciences — 
that some 100 employees at Wolfram Research have gathered, verified and 
organized over several years.

When a user types in a query, WolframAlpha tries to determine the 
relevant area of knowledge and find the answers, often by performing 
calculations on its data. If you type “LDL 120,” it will return a graph 
showing the distribution of cholesterol levels among the United States 
population, and display the percentage of people above and below that 
figure. If you type “LDL 120 male 33,” it will adjust the results to 
focus on that gender and age group.

In response to “how far is the Moon from Earth,” WolframAlpha will 
calculate the exact distance based on an algorithm that computes the 
ever-changing distance between the two bodies. The engine that computes 
answers is largely built on Mathematica.

In its current state, there are many queries that WolframAlpha cannot 
answer, either because it does not understand the question or because it 
does not have the requisite data. For instance, it is stumped by queries 
like “obesity rate,” “housing prices New York” or “unemployment San 
Francisco” (but it will answer “unemployment San Francisco County”).

“It is going to be very good in some areas and incomplete in others,” 
said Nova Spivack, the chief executive of Radar Networks, which is using 
artificial intelligence and other techniques to help people find Web 
content that is interesting and relevant to them.

WolframAlpha does not actually try to work out the real meaning of a 
query, as some artificial intelligence systems do, so there are some 
questions it will never be able to answer. But experts say its approach 
appears to be effective in many areas.

“He’s done a great job of marrying the acquisition of data with the 
mathematical algorithms,” said David A. Ferrucci, an artificial 
intelligence researcher at I.B.M., who is leading a team developing a 
computer program that will compete with humans on “Jeopardy.”

If successful, WolframAlpha has the potential to become a large business 
opportunity. For now, Mr. Wolfram said he plans to offer advertising and 
other forms of sponsorship on the site, and perhaps offer premium 
versions of the service for researchers. And somewhat coyly, he said he 
has discussed potential partnerships with the “obvious people,” 
including search engine companies.

“We are actively pursuing interesting relationships,” he said.

Representatives for Google and Yahoo declined to discuss WolframAlpha.

Mr. Spivack and others said WolframAlpha may become a complement to 
traditional search engines, which themselves have begun to offer simple 
versions of the kinds of calculations and data manipulation at which 
WolframAlpha excels.

“There is a huge space of possible questions that Google doesn’t 
answer,” Mr. Spivack said. “I think WolframAlpha will go well beyond the 
academic world to cover business and industry, economics, health.”

-- 
================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204 
Voice: 713-743-3923  Fax: 713-743-3927
Mail: antunes at uh dot edu

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