October 6, 2009

Palm Seeks to Unclog App Bottleneck
By JENNA WORTHAM
NY Times

http://www.nytimes.com/2009/10/06/technology/companies/06palm.html?ref=technology&pagewanted=print


Realizing that more apps sell more cellphones, Palm has a plan to 
encourage developers to write more software for its phones.

Currently, Apple has more than 85,000 applications for the iPhone. More 
than 10,000 applications are available for cellphones running on 
Android, Google’s mobile operating system. Palm has about 100 apps for 
its Pre and Pixi smartphones.

On Monday evening, the company announced that software developers could 
either submit their programs for review to appear in Palm’s App Catalog 
or immediately distribute their applications directly to a Web-based 
third-party storefront. Palm said it hoped the wider distribution, which 
is expected to begin in December, would entice developers to build apps 
that run on Palm’s WebOS operating system. Developers can also pay for 
advertisements, in the form of priority placement, in Palm’s catalog.

The new initiative will also favor open-source developers, who do not 
have to pay a fee to get into the program, although they have to pay $50 
to get distribution through the app catalogue.

“We’re solving a pain point for developers,” said Dion Almaer, 
co-director of Palm’s developer relations team. “This program will give 
developers an opportunity to get applications out as fast as they can 
create them.”

Palm hopes to provide an alternative to Apple’s lengthy and opaque 
approval process, which has provoked frustration among developers hoping 
to get their applications for the iPhone and iPod Touch published in 
Apple’s App Store. They have also been frustrated by the difficulty 
customers have finding apps in Apple’s store.

Palm has been slow to encourage developers. The company released its 
software development kit a month after its Pre phone went on sale on 
June 6. A payment system for the Palm app store — important for 
developers looking to create a lucrative business around Palm software — 
was still not available until Monday.

Katie Mitic, senior vice president of product marketing for Palm, said 
the company was “very excited” about the App Catalog’s progress; Palm 
has been releasing about a dozen new applications a week.

“We are not competing in an apps arms race. We’re focused less on 
numbers and more on mobile experiences,” said Ms. Mitic. “We’ve been 
taking a very deliberate and methodical approach to rolling out our 
program, which we believe will drive better apps, better discovery and a 
better business for developers.”

The stakes are high for Palm, which has been trying to reverse its 
flagging fortunes and reclaim its status as a leader in the smartphone 
industry. How the company nurtures its developer community could be a 
decisive factor to help the company face the fierce competition, said 
Michael Gartenberg, vice president for strategy and analysis at 
Interpret, a market research firm based in Los Angeles.

“One of the key differentiators that all mobile platforms are going to 
have in the future are the apps, but also the services available to 
developers,” said Mr. Gartenberg. “Palm is hoping they can present a 
good venue for developers to stake out their claim in what is becoming a 
rapidly crowded market.”

Some developers who are writing programs for the WebOS platform are 
enthusiastic about the potential for the Pre and other Palm phones, like 
the new Pixi.

“We’re in this for the long haul,” said Seppo Helava, the lead designer 
of Self Aware Games, a company that develops applications for mobile 
phones. “We think the ability to do background processing combined with 
the phone’s GPS features enables the kinds of games you can’t create on 
any other platform right now.”

Mr. Helava said he was impressed with Palm’s developer program.

“Rather than being this big monolithic black box that doesn’t really 
tell you anything, Palm has a really different and valuable way of 
dealing with their developers,” he said.

Ben Galbraith, co-director of Palm’s developer relations team, said, “If 
we get this right, we could open up a channel to success on our platform.”

-- 
================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204 
Voice: 713-743-3923  Fax: 713-743-3927
Mail: antunes at uh dot edu

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