T-Mobile still out of order for some subscribers

Associated Press

Nov 3, 2009  9:32 PM (ET)

http://apnews.myway.com//article/20091104/D9BOEFAG0.html


SEATTLE (AP) - T-Mobile USA Inc. said about 5 percent of its subscribers 
are still having problems with its phone and data services as of Tuesday 
evening.

The wireless carrier said the outage began at about 5:30 p.m. ET. David 
Beigie, a T-Mobile spokesman, said in an e-mailed statement that the 
company is "making good progress restoring voice and messaging service 
to affected customers."

Beigie did not say how widespread the problems were earlier in the day. 
In a previous e-mail he described the disruption as "intermittent."

On online mobile-phone message boards, people from Atlanta to Los 
Angeles described problems sending and receiving text messages and 
placing and receiving calls. On Twitter, where people post short 
messages, "T-Mobile" is at the top of a list of increasingly 
buzzed-about subjects.

Calls placed to the cell phones of several T-Mobile representatives 
could not be connected.

The outage could turn into the second black eye for T-Mobile, a unit of 
Deutsche Telekom AG, in less than a month. In October, a server failure 
caused customers with Sidekick-brand phones to lose much of their data.

---

On the Net:

http://twitter.com/TMobile_USA

-- 
================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204 
Voice: 713-743-3923  Fax: 713-743-3927
Mail: antunes at uh dot edu

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