Green: Creating Standards That Worked
Departing CableLabs CEO Laid A Foundation For Innovation

by George Winslow
Multichannel News

11/9/2009 2:00:00 AM

http://www.multichannel.com/article/383317-Green_Creating_Standards_That_Worked.php


Ask any cable executive to highlight the technical accomplishments of 
CableLabs founding president and CEO Richard Green, and the conversation 
almost inevitably turns to DOCSIS and the creation of cable's high-speed 
data services.

“[DOCSIS] completely changed not just the business model for cable, but 
the face of communications in America,” said National Cable & 
Telecommunications Association CEO Kyle McSlarrow. “One can make the 
case that the advent of broadband, where cable led the way, and the 
delivery of digital phone on top of that has done more to create 
competition and change the way people think about communications than 
anything else you can think of.”

Without the Data Over Cable Service Interface Specification, according 
to industry executives, cable's broadband revolution might never have 
happened at all.

“Dick was responsible for making broadband a viable product on the cable 
platform, by creating standards that really worked,” Tom Rutledge, chief 
operating officer of Cablevision Systems and a CableLabs board member, 
said via e-mail.
CableLabs outgoing CEO Dick GreenThe creation of standards for the first 
DOCSIS-based high-speed cable modems and other subsequent technologies, 
such as PacketCable and digital phone, also transformed the economics of 
cable.


“Dick [Green] drove the whole industry towards standardization with 
multiple vendors [for technologies],” said Liberty Media chairman John 
Malone, who, in his days as head of Tele-Communications Inc., was the 
first chairman of CableLabs. “That drove down costs and allowed the 
implementation of all of those technologies, up to and including DOCSIS 
3.0, that give cable a huge edge in terms of broadband. If cable hadn't 
done that, it would be toast.”

But the legacy of Green, who announced his intention to retire from 
CableLabs last September, goes far beyond DOCSIS.

“Certainly, CableLabs had a hand in the fiber-coax architecture we all 
use, as well as PacketCable [which allowed operators to deploy phone 
services], Tru2way,” and many other technologies, said Bright House 
Networks president Nomi Bergman in an e-mail exchange.

“Under Dick's leadership, CableLabs and its partners laid the foundation 
for innovation across our industry,” said Comcast chairman and CEO Brian 
Roberts, the current CableLabs board chairman, via e-mail.

One example of that foundation was cable's early embrace of fiber optics 
technology. Engineers at American Telecommunications Corp., which later 
became Time Warner Cable, had demonstrated the use of fiber to transport 
video in 1987. But the first lasers were extremely expensive, costing 
over $20,000 recalled Jim Chiddix, who led the effort to develop fiber 
delivery at ATC and later was Time Warner Cable's head of engineering 
and technology.

“Dick [Green] had worked on lasers in the past and really understood the 
importance of fiber,” Chiddix said. “He really helped get the industry 
behind it.”

With the industry-wide support engineered by Green, the cost of lasers 
dropped. By the mid-1990s, the industry was aggressively deploying 
hybrid fiber coaxial architecture, which created the bandwidth needed 
for a plethora of new services.

“Without fiber, the industry was frankly at a dead end,” Chiddix said. 
“Basically, you couldn't do all the things that we've done subsequently 
[to develop a two-way digital platform] with high-speed data and 
telephony and VOD.”

During his tenure, Green also pushed the cable industry to embrace 
standards.

“When CableLabs was founded and we hired Dick Green, the cable industry 
was highly balkanized technologically, because there were no standards 
in the industry,” Malone recalled. “This was a key weakness to cable. 
The standards were proprietary to the vendors and the equipment was not 
compatible with each other. This prevented the industry from having the 
advantage of scale” to reduce costs.

This was particularly a problem with the first cable modems, which cost 
over $400. “We were really in the iron grip of a few vendors,” Malone said.

Once CableLabs created the DOCSIS standard, though, new vendors could 
enter the market and costs dropped dramatically, said Charter 
Communications executive vice president and chief technology officer 
Marwan Fawaz. Prices dropped to less than one-tenth what they had been, 
Fawaz, said, making rapid broadband rollouts economically viable.

Said Malone: “The savings for the industry were enormous, many billions 
of dollars.”

Green, who was CEO of CableLabs from 1988 to 2009, attributes much of 
the organization's success to the backing it has received in the last 
two decades from the cable industry and the early efforts by several 
cable entrepreneurs, notably Richard Leghorn, who came up with the idea 
for an industry-wide lab, and Malone, who was the first chairman of 
CableLabs between 1988 and 1999.

“When I read over the documents and the structure they'd put together, I 
could see that these people had really thought through the issues,” 
Green said. “They saw the opportunities and understood the pitfalls. I 
realized these people were special and I wanted to work with them.”

Others stress however the importance of Green in the organization's 
early success.

“Dick Green made CableLabs what it is,” said Cox Communications senior 
vice president of technology Jay Rolls. “The fact that CableLabs is so 
relevant to the industry and has played a role in so many important 
technologies is a tribute to him.”

Green's talent for diplomacy in getting a diverse group of large and 
small cable operators — some with outsized egos — to work together on 
complex technical issues for the first time was a key factor in 
CableLabs' success.

“One of the things that Dick did really well is that he herded cats, and 
there were some very big cats he had to herd,” said Time Warner Cable 
executive vice president and chief technology officer Mike LaJoie.

“He certainly has been a great representative of the cable industry in 
front of the FCC, Congress and the world stage,” Robert Miron, chairman 
of Bright House Networks parent Advance/Newhouse, said in an e-mail. 
“His continuing involvement is a testament to his passion” for science 
and technology.

That involvement includes service on the board of John Malone's Liberty 
Global and working with a number of educational and nonprofit 
organizations, including the University of Colorado and the Space 
Sciences Institute.

One current passion of Green's is encouraging the development of a new 
generation of researchers.

“I'm very concerned that so many research laboratories have closed and 
that there are not enough people going into science and engineering,” 
Green said. “I feel like we're eating our seed corn. I'm doing 
everything I can to help persuade these bright young people to enter 
science.”

-- 
================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204 
Voice: 713-743-3923  Fax: 713-743-3927
Mail: antunes at uh dot edu

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